Big scammers, avoid at all cost,I bought a drone which didn't work, didn't fly at all, specifications says flyes 200 m and camera HD. Camara is not even 480p, the drone didn't fly at all. I we... See more
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Very poor customer service Headphones broke after 2 days, cushion piece fell off and got lost. Refused to return to factory as piece was missing. Didn't care that piece was missing due to headphon... See more
Went to hugmie in Blackpool Cork with my daughter for a new phone, staff went above and beyond to help us, even my my daughter a free snow angel she was thrilled. Price was much cheaper than other sho... See more
Phone wasn’t charging. Within 5 minutes it was sorted and turns out the port just needed cleaning. Got it done free of charge the man just asked me to write a review. Great service.
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No English instructions available
Bought a drone from Hugmie in Liffey Valley. While the staff were very friendly, the drone did not come with English instructions. They are only in Chinese. These instructions are not able to be found online for the drone I bought Hitroque SH007 but no one told me I wouldn’t be able to set this up by myself and I would consider myself quite tech savvy! Now I have to go back to a store for them to set it up for me. Now if I ever have a problem I won’t be able to fix it because I don’t have instructions and will keep having to return to the store. I am very upset as I spent quite a lot of money on this.
Faulty Screens
Bought a generic screen replacement for iPhone and paid €100 but it didn’t work properly. Paid to have it upgraded to the genuine product and this was faulty too. They replaced with the “genuine” one but this wasn’t the case and still doesn’t work properly.
Got no refund even after a month!
Got no refund even after a month!
After contacting saying that my card doesn’t match!!
Never going again to that store ..
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