Unfortunately I placed an order on the 15th June & have not yet received any dispatch info. I’ve chased them 3 times for my order and I’m not getting any replies. I’m going to take this further. How... See more
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See what reviewers are saying
After several purchases I’m delighted with the range and quality of the items. I recently purchased an adorable Bunny Romper- It’s beautifully made and super soft. The website has a fantastic ran... See more
I have used Hugo and me multiple times in the past. The products they stock are perfect for special gifts and presents. I love what the company stands for and that they stock organic children's clothi... See more
Hugo & me I’ve bought a few items online, but today I went to the actual shop in a beautiful location in saddleworth & wooow it blow me away , what a lovely collection of designs & natural col... See more
Company details
Written by the company
Retailer of gender-neutral baby and toddler clothing, nursery furniture, decor and toys. Offers a large range of organic and eco-friendly clothing.
Contact info
111 High Street, OL3 6BD, Greater Manchester, United Kingdom
- 01457877677
- info@hugoandme.co.uk
- hugoandme.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic from start to finish
Fantastic from start to finish, quick delivery and the images on the website don’t do the product justice, it was even better quality than I had expected
Great highly recommend
I ordered some goods online and live…
I ordered some goods online and live local to the store so expected delivery pretty quickly. 11 days later after no delivery I had to chase via email and social media. No reply. But miraculously the order turned up, but no apology. Communication would have been useful.
Fantastic service and a beautiful…
Fantastic service and a beautiful product that brought such joy at Christmas
Always so friendly
Always so friendly, Vicki and Jo even delivered an order before Christmas after they had to close due to a flood. Such high quality merchandise always happy with everything I’ve purchased.
Great product quick delivery.
Great product and delivery was as…
Great product and delivery was as advised. Will definitely use this company again
Still not received
After I made a silly mistake the…
After I made a silly mistake the Company addressed my problem and treated me with kindness and professionalism. A full refund was issued and I have received this. Thank you and I would have no hesitation in recommending this company. Carol Floyd
Still havent received yet.
My order came quick ,it washes great
Fast and reliable
Not the quality I expected
The product took about 3 or more weeks to arrive which I was ok about assuming the product was being embroidered however was bit disappointed when it arrived with just a sticker rather than embroidery. Although it does state it’s just a sticker on the website it’s not at the top and the pictures don’t make that clear. There is also a whole n the seam where the zip meets the bag not the quality I expected
Absolutely beautiful products
Absolutely beautiful products, the clothes are lovely. Thank you for all your help with my order, such a lovely family business with fabulous customer service. Looking forward to buying from you again and again.

Reply from hugoandme.co.uk
The products and service Are 2nd to…
The products and service Are 2nd to none. Really happy with my purchases. Ranging from clothing to dolls etc. Would definitely recommend and shop again
Love this little business
Love this little business. Great unique clothes at affordable prices. Easy to order and prompt free local delivery
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