The clerk was very helpful – perhaps even eager – in wanting me to open an account. I definitely will, as a result of her pleasant encouragement.
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See what reviewers are saying
I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... See more
Company replied
Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... See more
Company replied
I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... See more
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Company details
- Credit Union
- also in
- Alternative Financial Service
- Car Finance and Loan Company
- Financial Institution
- Loan Agency
- Savings Bank
About HEY Credit Union
Written by the company
Established in 1999, we are the leading credit union for people in the UK’s Humber Region.
Be part of something special – join our “Credit Union family” today:
As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.
Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.
Our Services
If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.
Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.
Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.
Our Mission
We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.
All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.
Be part of something special – join our “Credit Union family” today:
Contact info
38 Brook Street , HU2 8LA, Hull, United Kingdom
- 01482 778753
- info@hullandeycu.co.uk
- hullandeycu.co.uk
4.9
Excellent
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic opportunity to save for Xmas…
Fantastic opportunity to save for Xmas with an awesome bonus added to the account. Will continue saving monthly for next year. Highly recommend.
November 8, 2022
Unprompted review
Reply from HEY Credit Union
Glad you found the Christmas Saver a help, Andrew, and that you are going to continue using it. Thank you for being a Member of HEY Credit Union and for your kind comments.
Fantastic using the Xmas saver account…
Fantastic using the Xmas saver account with an added bonus for leaving it in as well,no fuss lifting it out and always very helpful staff when you call.
November 8, 2022
Unprompted review
Reply from HEY Credit Union
We really appreciate your kind review, Michelle. So pleased that our Christmas Saver was useful and we'll pass on your comments about the staff. Thank you for being a Member of HEY Credit Union.
I've been with the credit union for at…
I've been with the credit union for at least five years,but this is the first time I've needed a loan,
The process is simple and very quick,and the staff are very helpful.
October 10, 2022
Unprompted review
Reply from HEY Credit Union
Glad that we were able to provide you with a positive experience Thomas, thank you for being a loyal Credit Union Member.
Needed a small loan to be paid directly…
Needed a small loan to be paid directly over 12 months.
Completed online as I have a couple of accounts.
Answer in 48 hours with electronic signature.
Then money transferred 24 hours later.
No hassle , no stress and a new fire......
September 26, 2022
Unprompted review
Reply from HEY Credit Union
We appreciate your kind words Vicky, thank you for being a Credit Union Member.
Fab easy service
Fab service so easy to use and so quick to turnaround. I totally recommend them
September 30, 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your kind review Frances, we were pleased that we were able to help.
I was accepted for a loan a very short…
I was accepted for a loan a very short notice due to unforseen circumstances, Lauren helped me, explained everything, and made everything perfect so I knew what to do and expect. Knowing that there are people and companies out there that can help when unexpected things happen and you need support. They know and understand your not looking for a freebie, they take each application on own by case by case basis and they really made everything less stressful. Thank you Lauren and the team at Branch.
August 19, 2022
Unprompted review
Reply from HEY Credit Union
We are very pleased that we were there for you when you needed us! We will pass on your kind comments to Lauren and the team.
Fantastic friendly service
I've joined the Withernsea Credit Union, they have friendly and knowledgeable staff and volunteers. I've even opened their Christmas saver account, massive peace of mind when Christmas comes round.
August 9, 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your kind review, Amanda. We will pass on your comments to the Withernsea Branch staff and volunteers.
Excellent quick decision & easy…
Excellent quick decision & easy application. Really helpful staff *****
July 27, 2022
Unprompted review
Reply from HEY Credit Union
Thanks for your kind comments and for being a Member.
Excellent quick decision & easy…
Excellent quick decision & easy application. Really helpful staff
July 26, 2022
Unprompted review
Reply from HEY Credit Union
Thanks for the great feedback, Gill, we are pleased to have been able to help.
Reply from HEY Credit Union
We appreciate your kind comments Tim. Thank you for being a loyal Credit Union Member.
You was really good and very helpful…
You was really good and very helpful and understanding thankyou so much and o will be using you again in time to come
July 19, 2022
Unprompted review
Reply from HEY Credit Union
Thanks for the kind feedback Chris, we are glad to have been of help and to have you as a Member.
Reply from HEY Credit Union
Many thanks for your great feedback, Mrs Illingworth.
Amazing company
Amazing company. Had 2 family benefit loans from them. Will always choose credit union for any loans I may need.
July 12, 2022
Unprompted review
Reply from HEY Credit Union
We appreciate your kind comments, Laura, thank you for being a loyal Member of HEY Credit Union.
Great fast service
July 6, 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your feedback Andrea, glad we were able to help.
Very friendly
Very friendly, supportive and quick service.
Highly recommend. Thank you HEYCU
June 21, 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your brilliant feedback, Sue. We are glad that we could help and pleased to have you as a Member.
This company is amazing
This company is amazing. Helped me out so much and everything about them is helpful and friendly. I would recommend anybody.
June 7, 2022
Unprompted review
Reply from HEY Credit Union
We appreciate your feedback, Kelly. Glad to have you as a Member of HEY Credit Union.
Great customer service
Great customer service, fast response would highly recommend.
May 31, 2022
Unprompted review
Reply from HEY Credit Union
Many thanks for your kind feedback, Claire. Thank you for being a member of HEY Credit Union.
Very easy to apply
Very easy to apply, helpful staff and quick decision.
May 18, 2022
Unprompted review
Reply from HEY Credit Union
Many thanks for the feedback, glad we were able to help.
Great and fast service I’d definitely…
Great and fast service I’d definitely recommend these for loans 🙂
May 10, 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your kind feedback Miss Brant.
Spot on!!
The Lady in the Hull branch went above and beyond to help me apply for a loan and the rate compared to Halifax bank was amazing! Really Really pleased with the whole process so thank you once again 👌
April 26, 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your kind review Dean, it is good to know that we were able to help and thanks for being part of HEY Credit Union.
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