Hume Health Reviews 

5,472
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Tracks useful information. Don’t know how accurate but correlated with other similar but more bulky units. Tracks all info hourly. Bp readings are useful. Reminds me to drink if dehydrated. Can wear r... See more

Rated 5 out of 5 stars

I made a significant investment in the Hume band and scale. At 66, I prioritize my health and want to track everything meticulously. While I’ve used other scales, the Hume band and scale have take... See more

Rated 1 out of 5 stars

Highly NOT Recommended. I was sold a dated Hume band when the 2.0 was actually released and was charged the same cost as the upgraded band. I hadn't realized this, but either way I was planning to ret... See more

Company replied

Rated 5 out of 5 stars

I’m a smartwatch user and must say the Band provided excellent insights into my health that the watch doesn’t. Gives good suggestions on how to improve my health including when I should rest etc. was... See more

Company details

  1. #7 of 7 best companies in Fitness and Nutrition Service
  2. #11 of 13 best companies in Health and Beauty Shop
  3. #14 of 14 best companies in Vitamin and Supplements Store

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3.6

Average

TrustScore 3.5 out of 5

5K reviews

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Replied to 83% of negative reviews

Typically replies within 48 hours

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3.6

All reviews

(5,472)

5,409 reviews in the last 12 months

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Rated 5 out of 5 stars

Total value for money

Total value for money. Have tried other health bands and their value/cost come no where near. Data provided is good and insightful and I have no doubt that as it progresses the data will get better and stronger.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

It is the personal touch and speediness…

It is the personal touch and speediness of the response that makes all the difference to me. In particular your rep Jerry has gone above and beyond to assist me in this matter - always polite and always keeping me up to date with what is happening behind the scenes. So my compliments to the team at Hume and to Jerry in particular, keep up the good work! Thanks!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Support

I ordered based on recommendations from friends who had the Hume Band and promptly received my Hume Band 2.0 at home in Hawaii. As anyone who travels frequently knows, its easy to misplace cell phones, iPads, headphones on the plane, during layovers, etc. I lost the charger for the Band on a flight to NY. I contacted Hume support, received a same day response, next day follow up and am receiving a replacement sent to me while I'm in NY! Further follow up has been exceptional. If all customer support was like this, there would be more successful businesses!
BTW - the Band and the APP have been great.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

upgrading to band 2.0

i initially contacted hume bout upgrading my band 1.0 to the 2.0 version. my concerns are the several sites offering a discounted price but those prices varied up to $40. Kenneth repsopded and was able to help me with an offer that is better than any of the current ones.

Thank you, Kenneth!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Hume Health has been great for me

Hume Health has been great for me! I have truly enjoyed using the band and the pod. I have been seeing results as I have been weight-lifting and I truly enjoy going from yellow to green and obtaining the positive feedback daily. The customer service has been stellar. I had an issue where my Bluetooth wouldn't connect on the Hume Band and I reached out via Facebook messenger. I had the pleasure of interacting with a person (not an AI-bot). I received an upgraded replacement band as soon as it came out! I also like the fact that I was able to use my HSA to purchase the pod and the bands for me and my husband.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support from Yaseen and the team. After initial fulfilment and delivery delays they were very helpful in keeping me updated on the progress and have received my band which I’m looking forward to reviewing the results. Thanks all.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service at Hume is incredible

Customer service at Hume is incredible. Anytime I have had an issue or question, the team responds promptly with answers and/or action, if needed. Most recently, I interacted with Maui’s team with regard to the Band 2.0. Again, my experience was excellent and I am a very happy Hume customer. Looking forward to continue using products and technology produced by this company!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

They provide great support

They provide great support, product is great.
When I asked questions a human actually responds and the feedback was very appreciated by one of their employees Andrew

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service-so rare!

I was having a battery issue with my band -it was only lasting 1-2 days, so I reached out to Customer Service. Jasmine was very helpful-she contacted Hume’s engineering department and they determined this was defective. They offered to send me a new v1 band or to upgrade to v2 with a discount. Ellaine wrote back that my replacement will soon be on its way. Great customer service!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone needs a Hume Band

Great product and I love that there is no monthly or annual subscription unless you want to upgrade to a more comprehensive guided plan. Easy to set up and use. The battery life is exceptional and the App is very easy to use and incredibly informative.

Has given me so much useful information about sleep habits, body stress and when to rest and when to be active and the condition of my heart and how it is performing. Would definitely recommend.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

I love my Hume band

I love my Hume band. Have used fit bits for years and quit the day I received my Hume band.
Easy to set up comfortable to wear.
Monitoring si much more than other bands and health watches do. NO need to subscribe for Monitoring but you can if you want an even more in depth Monitoring. Customer service was quick to reply to a question I had and helped immediately. My only problem is I wish I had purchased this sooner. I have to monitor my BP daily so for the first few days I still used my BP cuff to check accuracy for info to share with my Cardiologist.
Hume band showed accuracy in the numbers. Band even reminds you to hydrate.
Now saving up for the scale.
Would definitely purchase again!
Great gift idea as well!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

jeph was very helpfull

jeph was very helpful I love the product and there also gave me another band for going out and for work great customer service thank you

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

I struggle to even give 1 star

I struggle to even give 1 star. I have a complaint, it seems like the company only has a limited robot to answer complaints or resolve issues. This company is taking advantage of me, a disabled / handicapped person

July 20, 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Sue,

Thank you for taking the time to share your feedback.

I'm sorry to hear that this has been a frustrating experience. We understand how important it is to feel heard and supported when you have a concern.

After reviewing your case, I can see that we've replied to both of your emails within 12 hours of receiving them, including your most recent email, which we responded to in approximately 8 hours. We always aim to provide timely support and continue working with our customers until their concerns have been fully addressed.

I'd also like to clarify that, based on our records, there is no subscription associated with your account. Your order consists of the Hume Band and our Lifetime Warranty, which provides 10 years of coverage. As mentioned in our email correspondence, orders are completed through our secure checkout process, where customers enter their own billing and shipping details, and we are unable to place orders or enter this information on a customer's behalf.

I've personally taken ownership of your case and will continue working with you directly via email to review your concerns and help reach the most appropriate resolution.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

New to the Hume Family

New to the Hume Family. I got the Hume 2.0 and I had since June. So far it’s been great for the stats I get from it. I’m thinking about getting the Hume body scale to complete it. I check my stats on the Hume App daily and I really like the daily numbers it’s given me so far. Great work to Hume.

July 18, 2026
Unprompted review

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