Tracks useful information. Don’t know how accurate but correlated with other similar but more bulky units. Tracks all info hourly. Bp readings are useful. Reminds me to drink if dehydrated. Can wear r... See more
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See what reviewers are saying
I made a significant investment in the Hume band and scale. At 66, I prioritize my health and want to track everything meticulously. While I’ve used other scales, the Hume band and scale have take... See more
Highly NOT Recommended. I was sold a dated Hume band when the 2.0 was actually released and was charged the same cost as the upgraded band. I hadn't realized this, but either way I was planning to ret... See more
Company replied
I’m a smartwatch user and must say the Band provided excellent insights into my health that the watch doesn’t. Gives good suggestions on how to improve my health including when I should rest etc. was... See more
Company details
- #7 of 7 best companies in Fitness and Nutrition Service
- #11 of 13 best companies in Health and Beauty Shop
- #14 of 14 best companies in Vitamin and Supplements Store
Contact info
Canada
- humehealth.com
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Replied to 83% of negative reviews
Typically replies within 48 hours
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Total value for money
Total value for money. Have tried other health bands and their value/cost come no where near. Data provided is good and insightful and I have no doubt that as it progresses the data will get better and stronger.
It is the personal touch and speediness…
It is the personal touch and speediness of the response that makes all the difference to me. In particular your rep Jerry has gone above and beyond to assist me in this matter - always polite and always keeping me up to date with what is happening behind the scenes. So my compliments to the team at Hume and to Jerry in particular, keep up the good work! Thanks!
Exceptional Customer Support
I ordered based on recommendations from friends who had the Hume Band and promptly received my Hume Band 2.0 at home in Hawaii. As anyone who travels frequently knows, its easy to misplace cell phones, iPads, headphones on the plane, during layovers, etc. I lost the charger for the Band on a flight to NY. I contacted Hume support, received a same day response, next day follow up and am receiving a replacement sent to me while I'm in NY! Further follow up has been exceptional. If all customer support was like this, there would be more successful businesses!
BTW - the Band and the APP have been great.
upgrading to band 2.0
i initially contacted hume bout upgrading my band 1.0 to the 2.0 version. my concerns are the several sites offering a discounted price but those prices varied up to $40. Kenneth repsopded and was able to help me with an offer that is better than any of the current ones.
Thank you, Kenneth!
Customer service Ellaine was very helpful for sure.
Customer service Ellaine was very helpful with my concerns. Tried to help me with the tech part but was not possible (for whatever reason). Timely, respectful and helpful all at once. Thank you!
I use it from the first version and i…
I use it from the first version and i can say is helping me a lot and is an amazing product.. customer service impeccable and very friendly everytime they reply.. good job people continue this way.. 👍🏼👍🏼👍🏼
Hume Health has been great for me
Hume Health has been great for me! I have truly enjoyed using the band and the pod. I have been seeing results as I have been weight-lifting and I truly enjoy going from yellow to green and obtaining the positive feedback daily. The customer service has been stellar. I had an issue where my Bluetooth wouldn't connect on the Hume Band and I reached out via Facebook messenger. I had the pleasure of interacting with a person (not an AI-bot). I received an upgraded replacement band as soon as it came out! I also like the fact that I was able to use my HSA to purchase the pod and the bands for me and my husband.
Problem sorted
I had a warranty problem with my scales, and they were replaced within the week. Great Service!
Great customer support
Great customer support from Yaseen and the team. After initial fulfilment and delivery delays they were very helpful in keeping me updated on the progress and have received my band which I’m looking forward to reviewing the results. Thanks all.
Ellaine was extremely helpful and…
Ellaine was extremely helpful and followed up several times to resolve my issue. Great customer service! My family will be expanding our use of the Hume products because of the support received!
Customer service at Hume is incredible
Customer service at Hume is incredible. Anytime I have had an issue or question, the team responds promptly with answers and/or action, if needed. Most recently, I interacted with Maui’s team with regard to the Band 2.0. Again, my experience was excellent and I am a very happy Hume customer. Looking forward to continue using products and technology produced by this company!
They provide great support
They provide great support, product is great.
When I asked questions a human actually responds and the feedback was very appreciated by one of their employees Andrew
Great customer service-so rare!
I was having a battery issue with my band -it was only lasting 1-2 days, so I reached out to Customer Service. Jasmine was very helpful-she contacted Hume’s engineering department and they determined this was defective. They offered to send me a new v1 band or to upgrade to v2 with a discount. Ellaine wrote back that my replacement will soon be on its way. Great customer service!
Excellent health product, app needs to be more intuitive
Hume is a very good product and valuable for tracking a health journey. App is a little difficult to navigate and could be made more intuitive.
I purchased a band recently and somehow…
I purchased a band recently and somehow lost the charger . Although they don’t sell the charger separately, Hume was kind enough to work it out for me.
Everyone needs a Hume Band
Great product and I love that there is no monthly or annual subscription unless you want to upgrade to a more comprehensive guided plan. Easy to set up and use. The battery life is exceptional and the App is very easy to use and incredibly informative.
Has given me so much useful information about sleep habits, body stress and when to rest and when to be active and the condition of my heart and how it is performing. Would definitely recommend.
I love my Hume band
I love my Hume band. Have used fit bits for years and quit the day I received my Hume band.
Easy to set up comfortable to wear.
Monitoring si much more than other bands and health watches do. NO need to subscribe for Monitoring but you can if you want an even more in depth Monitoring. Customer service was quick to reply to a question I had and helped immediately. My only problem is I wish I had purchased this sooner. I have to monitor my BP daily so for the first few days I still used my BP cuff to check accuracy for info to share with my Cardiologist.
Hume band showed accuracy in the numbers. Band even reminds you to hydrate.
Now saving up for the scale.
Would definitely purchase again!
Great gift idea as well!
jeph was very helpfull
jeph was very helpful I love the product and there also gave me another band for going out and for work great customer service thank you
I struggle to even give 1 star
I struggle to even give 1 star. I have a complaint, it seems like the company only has a limited robot to answer complaints or resolve issues. This company is taking advantage of me, a disabled / handicapped person

Reply from Hume Health
New to the Hume Family
New to the Hume Family. I got the Hume 2.0 and I had since June. So far it’s been great for the stats I get from it. I’m thinking about getting the Hume body scale to complete it. I check my stats on the Hume App daily and I really like the daily numbers it’s given me so far. Great work to Hume.
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