Hume Health Reviews 

I have been using for 4 weeks now and I am very pleased with the Hume band. Very impressed with the battery life, but mainly with the features and the information it provides me. I will now buy the Hume Pod, because I believe it will be the perfect combination.

I’ve read so much negative about this company… but so far they showed a strong customer focus and willingness to build a great product… 5 stars for that

Great customer service

Tracks useful information. Don’t know how accurate but correlated with other similar but more bulky units. Tracks all info hourly. Bp readings are useful. Reminds me to drink if dehydrated. Can wear regular watch on other wrist. Email response from customer service was fast - just had to take plastic seal off one of the contacts as it didn’t come off with the main plastic and difficult to see! Already recommended to a few friends! It’s fun.

I started less than a year ago with the Hume Pod and soon after that I got the Hume Band 1.0. The experience was so good, including contacting customer support with some issues, that I did not doubt a bit when the new Hume Band 2.0 came out. It offered new features that I actually suggested in a survey received. The new band has been improving as I have been using it, including new features releases in the app. The top of the sundae came after contacting customer support again asking to buy a spare strap for my new band. I have been offered a spare one as a courtesy, while it is not available for sale yet. What an amazing response and customer service. Special thanks to Rey for this support and caring.
Keep up with the excellent product and support. I really love my band and pod, and those have helped me to improve my health tremendously in less than a year!

Athenna helped me out when I lost my Hume Tracker in a body of water. Sent me a brand new band. Really helpful service and got back to me really quickly! Band works great 👍

Excellent Customer support (Bianca)!
At first I was upset by not being able to speak to someone about my issues. The options were AI or e-mail. I chose e-mail and to my surprise,I received a response in less than 24 hours. Excellent response time! I had the pleasure of working with Bianca from the support department. She went through my options and resolved the issue.
Thank you for your product as well as the support offered.
Stuart

I have truly enjoyed the Hume band for tracking stress levels and HRV. It has been reliable, accurate and it allows my husband and I to compete with our overall health scores. I have already recommended this product to my patients who were debating other far more expensive products. The fact that ist doesn't alert you and is low EMF was a big selling point!

"I recently received help from Yaseen for an upgrade of my Hume Band. He was incredibly helpful and walked me through every step. Thanks to their excellent customer service.”

They helped out with my problem and solve it very quickly

No 800 number support. No return label provided. 3-5 days to respond and never admit their many mistakes.
Ordered 1 unit they sent out 3! Took 6 months for Bank of America and US Bank to provide credits.
WORST EXPERIENCE EVER!
Despicable very low class company!

I have been using the Hume band in combination with the Pod for over a year. I applaud Hume for creating a fantastic system for monitoring health and progress in the gym. The app provides high quality useful data on a daily basis and helps me to adjust my workout routine based on evidence. I had an issue with the Pod not downloading data to the app and Jhona from the support team got back to me immediately with a solution. They definitely stand by their products with excellent communication and service. In my case a replacement unit will be sent. Thank you Hume, Well Done!

The Greeks gave us Athena, goddess of wisdom. Hume gave us Athenna, goddess of customer service

Very active quick in answering my emails very happy with the communication

I got the Hume Band to compare with the I watch. I truly am impressed with the Hume band and I only had it for a couple of weeks, so I am learning. The Hume band motivates me to try harder to improve the stats it provides. I would recommend the Hume band to everyone.

Maui was very helpful in resolving my email concern. He was efficient and prevented back and forth emails by anticipating my needs and resolving them. Thanks!

I recently lost my Hume 2.0 band while out on vacation and reached out to Hume to see if they offered a discount in situations such as these. Ryan, with Hume, offered to providea replacement for me at no charge! This was an unexpected surprise and says the world about this company. Not only do they make good products, but their customer service goes above and beyond to keep their customers happy. I truly appreciate what Hume is doing for me.

What a great company! I had a slight issue with delivery time so I contacted customer service. My first customer, service agent,Elainne, was outstanding. She handled my situation professionally and quickly. I got my band and pod delivered quickly after I spoke with her.

I had the band for about five days and I was at the beach and noticed the pod on the band was no longer in the band. It had fallen out while I was at the beach. I reached out to let the company know and Athenna, my new customer service rep handled it professionally, and quickly. They were able to issue a one time replacement. Wow! I am so impressed with both Elainne, and Athenna!! I love Hume band and the information it tracks. I bought both the band and the pod(scale). Together they provide great information. Thank you Elainne and Athenna!

I've had my Hume bracelet for about two months and so far I love it. I had a Whoop for three years and I do like the Hume band better as it isn't as bulky to me and I barely notice it on at night when I'm sleeping.

The scale gives you so much information to help make sure your on track for better fitness. The customer service was great too.