Humphries and Parks Reviews 

Richard was Welcoming and thorough Throughout the whole process. He made the process smooth and the whole Sale easy. Would recommend to everyone and definitely revisit in future.

My wife and I approached this dealership just wanting to build our knowledge of the car we wanted and possibly get a test drive. Richard Stockwell, the sales executive, listened to our requirements and instantly showed us the cars that matched (7 seater newish Mitsubishi Outlander under £20k). We instantly fell in love with one car and arranged to buy it after a test drive. All questions we had were answered well by Richard and he provided a lot of additional information to us about the specific car and car market in general. The car we bought was in immaculate condition and the assurances we got from Richard and the dealership in general made what could be an anxious and uncertain experience into a reassured and pleasing experience. Highly recommended.

Excellent experience from start to finish, can't fault anything 👌

Enjoyed the experience of dealing with Richard and the team. Very pleased with the vehicle and impressed with the support offered on finance, as well as the advice and information that was provided about how to manage a hybrid. Will be taking advantage of the servicing and appreciated the honesty and reliability of the dealership. Well done.

Great service from the team especially Josh at Humphries and Parks, thank you, good to do business with.

Great service from the team at Humphries and Parks, thank you, good to do business with.

We where treated very well by everyone at this dealership in particular the receptionist and Richard Stockwell who dealt with our purchase, it was a pain free experience. The best car dealership we have used.

After a month I used the car the liquor of back bumper started piling off. Year later in April I had a service of oil and filter change (was included) and I thought all is fine, but in 2 months my engine broke down... In my friend garage the car has been fixed and I've been told that the car was involved in collision. Front right wing is slightly different colour and also liquor is pilling off as on back bumper. The right door isn't one level with the wing. They have sold the car involved in collection but they kept quiet and overcharged me. Also oil and filter they used during the service is very poor quality. I'm going to see a legal advise as I had to spend around £4000 to get car back to the road.

First class service took the stress out of buying a car.

After purchasing a second hand van last week I had a problem with the EV system. I spoke to Soren for technical advise and he was brilliant, he sorted out the issue and was constantly in contact with me to make sure all was okay.

Outstanding service from Richard Stockwell at Humphries & Parks. Made the whole experience easy and enjoyable, not to mention the beautiful condition in which the car had been prepared. Absolutely superb and I would recommend highly.

Brilliant service from start to finish. Helped me get my dream car! The extra touches made it any pleasant experience and would definitely recommend Richard and the Humphries and Parks team for any future purchases.

Straightforward, honest, open, inspired confidence immediately.

A pleasure buying the car from them, there was no hard sell, no pressure, no waffle. The car has been finished immaculately- as promised. The car was also good value for money. I would highly recommend.

Richard made us very welcome, was polite, professional and answered all of our questions and queries.

We will definitely come back to buy our next car from Humphries and Parks.

I had a great experience at Humphries and Parks when I bought my Kia Niro.
Richard was very helpful and patient and we feel we got a good deal on the car.
The only reason I haven't scored 5 is that he said he was going to 'fill up' the car before we took it away, but I realised the following day that I only had 97 miles left in the tank after only driving the 27 miles home from the garage! So the tank couldn't have been full at all.....I'm not quite sure why he would have said that and not done it!

Well what can I say about my car buying experience with this company, will start by saying absolutely 1st class, from start to finish. From the day of setting foot in the door with an issue with my previous vehicle, to signing on the dotted line and handover of keys on the new one,absolutely superb. At key stages of the purchase, arrival and fitting of exterior toys, there was a video. When the vehicle was ready another video. Totally different experience to the previous vehicle with adifferent dealership. I cannot praise the attention to detail and customer focused service enough at Humphries and Parks.....a family Run business. Huge thanks to all involved for puling out the stops to get the car I wanted. To Josh for the hand holding in the early stages and to Sam for an amazing handover. I am a happy customer. Thank you.

Helpful and efficient service.

Great experience throughout. Low pressure sale and demonstration. I paid a deposit and then had some further questions before collecting, which they answered swiftly by email. Car all clean and validated and collection experience was great. All paperwork prepared and even a complimentary gift. Came with six months warranty and two free basic services. I don't think used car buying gets any better.

Excellent service from Richard when buying my new Suzuki Jimny. Polite, helpful and knowledgable. Thanks again!