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Rated 1 out of 5 stars

5 times that i have ordered from Huntaway, there has been a shipping problem. My orders took more longer tha 16 days to ship the first 3 times. If you place order, Those claims are never fulfilled by... See more

Company replied

Rated 5 out of 5 stars

The food is excellent quality, I got it very fast. I don’t understand the 3 1 star reviews about the companies financial problems, what does that have to do with the food? All small businesses struggl... See more

Company replied

Rated 5 out of 5 stars

We've been feeding our pup, June, a combination of raw food and kibble for quite awhile now in hopes that the fresh ingredients help her to live a long and healthy life. So we jumped at the chance t... See more

Company replied

Rated 5 out of 5 stars

Our 3 year old mini goldendoodle Maui and his best friends are officially obsessed with Huntaway’s Wild Venison Jerky Treats!!! Huntaway’s dog food is small-batch produced from sustainable and wild in... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

Nutritious, convenient and sustainably responsible raw dog food.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

The 3oz cubes make it easy to feed and measure out..

Huntaway's shipment of raw dog food did not disappoint. The food came fully frozen in compostable/biodegradable packaging with dry ice. The 3oz cube of food makes it super easy to feed the pack and convenient to measure out their food without a scale. My pack did well with the blend and of course devoured it. 10/10 would recommend.

September 20, 2022
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Reply from Huntaway

We are so glad your pack enjoyed our wild venison raw dog food. Thank you for your review.

Rated 5 out of 5 stars

Dog loves it

Huntaway exceeded my expectations and then some. Shipping was fast, and my dog loves it! He also loves the new treats as well.

July 19, 2022
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Reply from Huntaway

We're glad to hear you dog has enjoyed both our Wild Venison raw recipe and jerky treats. Thank you for the feedback.

Rated 5 out of 5 stars

We have recently switched over to raw

We have recently switched over to raw. I noticed right away that our pups coat was shinier and they weren't shedding as much. Also, their poop was smaller in size due to the lack of carbs in their kibble.
All this being said, the food can be great - but if they don't like it - they won't eat it. This was a hit - they loved it. Thanks!!

September 18, 2022
Unprompted review
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Reply from Huntaway

We are so glad our raw wild venison dog food was a hit with your dog. Thank you for your review.

Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE

OUTSTANDING CUSTOMER SERVICE! Celeste was exceptional. She responded to every email I wrote almost immediately. The first large box I ordered was held up by UPS and had nothing to do with Huntaway, yet they immediately told me they were shipping out a replacement box and I received that one in less than a week from when the other one was supposed to be here and that was due to a holiday weekend, or I am sure I would have received it sooner. It was my first time ordering from this company, so I was happy to find out they were very responsive to my issue with UPS. I deal with MANY raw dog food suppliers and so far Huntaway's customer service was the best. My dog is not a picky eater whatsoever but he does love the food.

September 1, 2022
Unprompted review
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Reply from Huntaway

I'm blushing! Thank you for allowing us to make your experience with Huntaway positive, and understanding that courier errors are out of our hands. We appreciate your patience and are glad your dog is enjoying our wild venison recipe. We appreciate your review.

Rated 5 out of 5 stars

I really like the product and…

I really like the product and packaging. It's really easy to portion out and thaw. My dogs also love the food as well.

September 7, 2022
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Reply from Huntaway

We're so glad your pups enjoyed our wild venison raw dog food. Thank you for your review.

Rated 5 out of 5 stars

Huntaway is a Rising Above the Rest

Delivery was quick! Customer service is amazing! They respond to my emails promptly. And most importantly, my dogs absolutely LOVE this food! They devour it! They never got sick. We love Huntaway!

September 6, 2022
Unprompted review
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Reply from Huntaway

We are so very glad your dogs enjoyed our wild venison raw dog food. Thank you for your review.

Rated 5 out of 5 stars

Chloe goes Crazy

My Mini Goldendoodle loves the Venison Jerky. She always comes running when she hears the bag opening. She can be super picky, so that says a lot about the brand. We highly recommend.

August 29, 2022
Unprompted review
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Reply from Huntaway

We're glad your dog enjoyed our Wild Venison Jerky treats. Thank you for your review.

Rated 5 out of 5 stars

Highly recommend Huntaway’s Wild Venison Jerky Treats!

Our 3 year old mini goldendoodle Maui and his best friends are officially obsessed with Huntaway’s Wild Venison Jerky Treats!!! Huntaway’s dog food is small-batch produced from sustainable and wild ingredients. Sustainably sourced raw venison, from the New Zealand wilderness. We love supporting sustainable small businesses & highly recommend their divine wild venison jerky treats! Thank you Huntaway!

August 22, 2022
Unprompted review
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Reply from Huntaway

Thank you Maui for the wonderful feedback. We are glad you enjoyed our Wild Venison Jerky Treats.

Rated 5 out of 5 stars

My dogs love Huntaway!

Excellent customer service, extremely high quality product. My dogs love the taste. I love the ethics of the brand. I will definitely be reordering. Novel proteins can be hard to find, but Huntaway makes it easy to incorporate novel protein into a comprehensive protein rotation for a diverse raw diet.

August 21, 2022
Unprompted review
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Reply from Huntaway

Thank you for your feedback, Lauren. We're glad your dog enjoyed our wild venison recipe.

Rated 1 out of 5 stars

Poor customer service and false shipping claims

I have ordered Huntaway 3 different times and all three times there was a shipping issue. The first two times my orders didn’t ship for well over a week. They promise to ship no later than Wednesday if you put your order in Sunday, Monday, or Tuesday. Any other day the order is supposed to ship no later than the following Monday. My orders never ship according to those claims. The third time my order didn’t ship at all because the item I ordered apparently was no longer available, but this wasn’t even confirmed until a week after putting in the order and after the funds had been withdrawn from my account. I wasn’t even made aware there was an issue until I reached out to them when I realized my order didn’t ship on the day it was guaranteed to, AGAIN. Customer service offered no solution nor an apology for the inconvenience of their mistake. Instead they actually tried to put the blame on me. Huntaway has a very poor shipping department and apparently very poor customer service. Never have I had to go through such a headache with any other brand of raw dog food.

August 16, 2022
Unprompted review
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Reply from Huntaway

We are sorry for the delivery delays you experienced. Our 3PL supplier has now fixed the issues we were experiencing with these delays and our team has reviewed your case and made several changes to our systems in terms of adding new resource to our CX team and doing a full check of apps and live web pages on our site. Our CEO has also sent a detailed email to you providing a full explanation of the circumstances and a personal offer to make amends. We are sorry for the inconvenience these issues have caused you and hope to hear from you soon.

Rated 5 out of 5 stars

My dogs love this food

My dogs love this food. It helps me to ensure my dogs are getting a complete diet and variety they need to be healthy. Delivery and subscription is convenient since I don’t have to remember to order.

July 29, 2022
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Reply from Huntaway

We're glad your dog is enjoying Huntaway. Thank you for your review.

Rated 5 out of 5 stars

Venison Treats

My dog loves the venison treats! These are a great size to travel with and use for training and fueling adventures.

July 27, 2022
Unprompted review
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Reply from Huntaway

We're so glad that your dog is a fan of our wild venison jerky treats. Thank you for your review.

Rated 5 out of 5 stars

My dog love these raw food cubes

My dog love these raw food cubes. They are also super easy and convenient to feed. They are portioned in squares so you just thaw as you need them, plus they are fully balanced.

July 27, 2022
Unprompted review
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Reply from Huntaway

We're so glad your dog enjoyed our wild venison raw dog food. Thank you for the review.

Rated 5 out of 5 stars

Loved it!

My Great Dane, Indi (@positively_indi), absolutely loves this food! It was great to feed as a meal, topper, or even using it enrichment toys! I'd highly recommend this food to any pawrent!

July 22, 2022
Unprompted review
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Reply from Huntaway

We're so glad that Indi enjoyed our Raw Venison Recipe. Thank you for your review.

Rated 5 out of 5 stars

I absolutely loved the jerky treats…

I absolutely loved the jerky treats from Huntaway. My dog loves the flavor and she will look at the camera when I give her these treats. I definitely recommend getting them.

July 15, 2022
Unprompted review
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Reply from Huntaway

Thank you for your review Crystal. We are so glad your dog enjoyed our new Wild Venison Jerky Treats.

Rated 5 out of 5 stars

Oakley absolutely loved the Huntaway…

Oakley absolutely loved the Huntaway raw food! I loved the ingredients along with how they are in 3 oz. Squares. It makes it easy to portion his meals.

July 12, 2022
Unprompted review
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Reply from Huntaway

We are glad Oakley enjoyed our raw venison recipe. Thank you for your review.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Very fast delivery, raw meat always arrives frozen solid and with plenty of dry ice. Love the company and ease of use of cubed venison

June 23, 2022
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Reply from Huntaway

We appreciate your review and are glad you appreciate the convenience of our raw venison recipe.

Rated 5 out of 5 stars

Amazing Raw Dog Food

my pups love huntaway raw dog food! they offer fast shipping and the products always arrive frozen. easy to portion out and more importantly my pups love the taste of huntaway raw!

June 19, 2022
Unprompted review
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Reply from Huntaway

We are so glad your pups like our raw wild venison recipe. Thanks for your review.

Rated 5 out of 5 stars

Love this company

Love this company! They make an incredibly great quality product and my dog is obsessed. We have been looking at different raw foods and I am really loving the sustainability practices behind this one. Very cool stuff!

June 11, 2022
Unprompted review
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Reply from Huntaway

Thank you for the wonderful feedback, Mishael. We're glad you and your dog are enjoying our raw venison recipe.

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