Hutchins Law Reviews 

705
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for keeping them well-informed while making property purchases exceptionally smooth. Many individuals note that response times are remarkably fast and the overall service delivery remains exceptionally efficient from the beginning to final completion. However, some people mentioned experiencing truly frustrating communication issues, long email delays, and serious difficulties when trying to reach out to their assigned case handlers. A few reviewers also noted a lack of timely updates regarding their files, which made the overall property transaction process significantly more stressful than expected.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the legal staff, praising their professionalism,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and reliable assistance... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently helpful,... See more

Response time

Users describe positive interactions with response_time, highlighting that staff members are consistently... See more

Customer communications

Customers consistently note ambiguous experiences with contact, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After a difficult start Deniz and Aliosman picked up my case and their hard work, dedication and some long hours more than made up for it - with as a quick resolution as possible given delays by othe... See more

Rated 5 out of 5 stars

Hutchins have been an absolute pleasure to work with, specifically Deniz! He has been a star and is extremely efficient to get the required paperwork and documents completed. He was quick to get back... See more

Rated 5 out of 5 stars

This is our first transaction with Deniz and we were very pleased with his promptness of replies, and quick actions. Would highly recommend as approachable but professional. I felt he was thorough in... See more

Rated 5 out of 5 stars

Great service!! Absolutely amazing work done by Mr Deniz Ekdial, I cannot thank enough for his hard work. He is incredibly professional person and kept me updated regularly via email and phone. Expla... See more


Company details

  1. Law Firm

Written by the company

About Hutchins Law Hutchins Law, operating as a trading style of TP Legal, is a well-established law firm. With over five decades of experience, we pride ourselves on delivering expert knowledge and a personal service to all our clients. Through this, we have built trustful relationships and in return, our clients have continued to rely on our legal services for generations. Each member in our team is dedicated to providing exceptional, considerate and knowledgeable service to each of our clients. As well as our professional obligations, we have a genuine desire to understand and tailor to the needs of our clients. We recognise that the legal proceedings can be stressful, especially for those who are unfamiliar with the process. That’s why our team is always available to answer your questions, explain the developments of your case and keep you informed throughout the process. As we continue to grow as a Law Firm, we are proud to assist all our clients over a range of legal services, including: Personal injury claims Commercial and residential conveyancing Employment law Litigation Wills and probate Family law We offer transparent pricing and fixed fees across most departments, ensuring clarity and confidence from the outset. Please feel free to contact us by phone on 0208 986 3911or by emailing info@hutchinslaw.co.uk.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

705 reviews

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Replied to 21% of negative reviews

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4.5

All reviews

(705)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient and effective

Crucially, Ahmet was incredibly fast and efficient, successfully pushing the entire process to completion well within my expected timeframe. They were meticulous in handling all the necessary documentation, ensuring there were zero delays or unexpected issues from the legal side.
​If you are looking for a property lawyer who will handle your buy-to-let purchase with expertise, speed, and precision, look no further. He made a potentially stressful experience completely seamless.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Hutchins Law - DO NOT USE

The experience we’ve had with Hutchins has been worse than we thought possible. Almost 4 years after completion and the title is still not in our name. Their conveyancing team are negligent and are clearly incapable of dealing with anything other than the most basic of purchases. We are now in a position where we are wanting to sell, but are unable to due to Hutchins failings.
We purchased the property as a freehold but the previous owners purchased as a shared ownership - meaning there was both a leasehold and a freehold title. The “conveyance solicitor” was aware of this, but only transferred the leasehold to our name, not even acknowledging the freehold title. I was looking on land registry around 8 months after we moved in and noticed the error.
We contacted Hutchins and were informed that they’d missed the freehold title but that both should have been transferred and then the two merged into a single title. We moved in, in March 2022 and Hutchins have still not resolved this. They have made many excuses, blaming third parties and at one point even telling us we owe them more money to get it sorted.
They ignore us when we contact them for updates and it takes days, sometimes weeks of chasing them to get any feedback. I would not recommend.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Deniz was so considerate and kept great…

Deniz was so considerate and kept great communication throughout. He explained things very clearly in an easy to understand way. I was originally with another solicitor but they were shut down and Deniz was so understanding and really helped put my mind at rest. I would highly recommend using his services and will definitely go back to him should I need anything else in the future.
Thank you Deniz for making everything seem so simple. You have been an absolute star! Thank you!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Expertise and Professionalism

Ahmet Uzunoglu is a solicitor of the highest caliber. If you are seeking a legal professional who combines brilliance with a dedicated, client-focused approach, look no further. My experience with him and Hutchins & Co Solicitors was first-rate, and I am extremely grateful for his outstanding work.

September 29, 2025
Unprompted review
Rated 2 out of 5 stars

Quite a challenging experience

I had a challenging experience with Hutchins & Co during a standard conveyancing process. While the transaction was eventually completed, the journey was far more stressful and time-consuming than it should have been.

Communication was a persistent issue. Despite assurances, I rarely received callbacks and had to follow up repeatedly - easily more than 20 times over the entire process. On certain days, phone calls weren’t answered at all, which made it feel as though no one was actually present in the office. The solicitor was usually unavailable to speak directly, and assistants who took messages rarely followed up.

Multiple tasks could have been handled better and faster. The delays stretched the process far longer than expected. Proactivity was noticeably lacking - progress only happened when I chased, rather than the firm taking an initiative. They did not show any urgency unless we explicitly mentioned a deadline. We had to ask for help before it was offered, which could have been managed more thoughtfully.

At one point, the solicitor mentioned personal life issues that were affecting their availability. While I empathise with individual circumstances, these should not have impacted the professional handling of our case.

After completion, I was contacted by the managing agent of the flat requesting maintenance and ground rent payments - payments I had already made to Hutchins & Co. They have not yet transferred the funds, even after 17 days past the completion date and being assured that it will be done soon after speaking to a lady at the firm, which has led to an embarrassing situation for us with management.

Another recurring frustration was the solicitor claiming not to have received emails from the seller’s solicitor or their agents - even though I was receiving copies of those emails myself. Hutchins & Co’s own emails were reaching other parties without issue, so either their email system needs urgent improvement or internal communication protocols require review.

Throughout, I found myself having to make constant calls and send emails just to keep things moving. If you have the time and energy for ongoing follow-ups, Hutchins & Co might be manageable. Personally, I wouldn’t use them again, but I hope they take this feedback seriously and improve their systems, responsiveness, and client care.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless.

All good. My 1st experience purchasing a property. There were so many issues at the sellers end of the process, but Salem kept me informed and as the sale came to a conclusion everything was handled smoothly and efficiently.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Started the sale process with Carlotta

Started the sale process with Carlotta, but we were moved to Dilan( no explanation, which should have been given). However Dilan did get the sale over the line with not too many issues. Dilan always took our call or called back. One male ( didn’t give his name) on reception could use a customer service course. Back to Dilan she was always polite patient and helpful so full marks Dilan.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Dilan

Had a great experience with Dilan. Kept on top of things and made sure the sale went through after dealing with various queries from the buyer's side. Got the job done smothly and house sold, so can't ask for anything more!

August 29, 2025
Unprompted review
Rated 4 out of 5 stars

Purchased house summer 2025

Purchased house summer 2025. Great communication with paralegals, solicitors had good communication towards the end of the process. Easy mechanism in place for providing and collating information, Managed to keep to deadline for completion. Reasonable pricing. Would use again in the future, thanks.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

horrible experience

Had a horrible experience. Spoken to like dirt. Paid money, had no response and dared to question them.
Zero customer service. Need to get the very basics right which they have not. Ended up going elsewhere

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I worked with Ivory Jimmy at Hutchins & Co on the purchase of my first flat and had a brilliant experience. We were working to a very tight timeline – instructing on the 4th July and successfully exchanging on the 1st August – and Ivory guided me through the whole process with clear communication and efficiency. As a first-time buyer, I felt supported throughout, and everything was handled smoothly and professionally. I would highly recommend Hutchins & Co to anyone looking for a reliable solicitor.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent conveyencing

Our sale was dealt with so much patience and professionalism, although there were delays from the buyers solicitor. Ahmet Uzunoglu who worked my case was so patient and always happy to help very respectfully.
His extraordinary conveyencing skills made my purchase go through so smoothly and quick with no hassle whatsoever.
Highly recommend Ahmet for purchase and sale.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Apartment Sale with Talah’s Expertise

I recently worked with Talah on the sale of my apartment, and I couldn't be more pleased with the service she provided. From start to finish, she was thorough, detail-oriented, and consistently on top of every aspect of the process right through to the exchange of contracts. Her professionalism and proactive approach made the entire experience smooth and stress-free. It’s been a real pleasure working with her, and I’ll definitely be using her again for the sale of my other flat and when I’m ready to purchase a new property. Highly recommended!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great job from Selin Ugur & AliOsman

It was a pleasure to have Selin Ugur and A.Osman helped us buying our house, even though we had some hiccups from seller’s side. Their professional and calm manner made the difference, we felt in safe hands during the processes.
Thank you for your outstanding work, you will surely be our choice in next time.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Carlotta at Hutchins Law

Carlotta, recently dealt with the sale of my property. She was great at keeping me in the loop, and she was also quick to get on with each of the stages involved. This meant that the whole process took less than 12 weeks to complete. I would highly recommend her to others, for a quick, efficient p, sale.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Good straightforward honest service.

Having chosen Hutchins Law to oversee the sale of our property, we were assigned Ruben Mbongompasi to deal with the sale. Ruben steered us through the process fuss-free. At all stages, he kept us abreast of the situation, in an efficient and timely manner. He was always accessible and his friendly, polite and calm manner when dealing with requests from the buyer was a credit to him. I would not hesitate in recommending the conveyancing services of this company.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Kept me informed all the way through…

Kept me informed all the way through the process, was always available for any questions.Polite and efficient service, the person who dealt with my sale mr Makky was excellent, also much cheaper than having conveyancing by the estate agent. Great service

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Amir was absolutely brilliant throughout the process of our house purchase. He was always available when I phoned Hutchins and took time to explain things to me when needed. He was very thorough with any enquiries and answered our questions in a timely manner. Our estate agent commented that his life would be so much easier if all solicitors were as efficient as Amir. Thank you so much for making the process as stress free as it could possibly be. Highly recommended.

July 31, 2025
Unprompted review

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