Hutchins Law Reviews 

705
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for keeping them well-informed while making property purchases exceptionally smooth. Many individuals note that response times are remarkably fast and the overall service delivery remains exceptionally efficient from the beginning to final completion. However, some people mentioned experiencing truly frustrating communication issues, long email delays, and serious difficulties when trying to reach out to their assigned case handlers. A few reviewers also noted a lack of timely updates regarding their files, which made the overall property transaction process significantly more stressful than expected.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the legal staff, praising their professionalism,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and reliable assistance... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently helpful,... See more

Response time

Users describe positive interactions with response_time, highlighting that staff members are consistently... See more

Customer communications

Customers consistently note ambiguous experiences with contact, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After a difficult start Deniz and Aliosman picked up my case and their hard work, dedication and some long hours more than made up for it - with as a quick resolution as possible given delays by othe... See more

Rated 5 out of 5 stars

Hutchins have been an absolute pleasure to work with, specifically Deniz! He has been a star and is extremely efficient to get the required paperwork and documents completed. He was quick to get back... See more

Rated 5 out of 5 stars

This is our first transaction with Deniz and we were very pleased with his promptness of replies, and quick actions. Would highly recommend as approachable but professional. I felt he was thorough in... See more

Rated 5 out of 5 stars

Great service!! Absolutely amazing work done by Mr Deniz Ekdial, I cannot thank enough for his hard work. He is incredibly professional person and kept me updated regularly via email and phone. Expla... See more


Company details

  1. Law Firm

Written by the company

About Hutchins Law Hutchins Law, operating as a trading style of TP Legal, is a well-established law firm. With over five decades of experience, we pride ourselves on delivering expert knowledge and a personal service to all our clients. Through this, we have built trustful relationships and in return, our clients have continued to rely on our legal services for generations. Each member in our team is dedicated to providing exceptional, considerate and knowledgeable service to each of our clients. As well as our professional obligations, we have a genuine desire to understand and tailor to the needs of our clients. We recognise that the legal proceedings can be stressful, especially for those who are unfamiliar with the process. That’s why our team is always available to answer your questions, explain the developments of your case and keep you informed throughout the process. As we continue to grow as a Law Firm, we are proud to assist all our clients over a range of legal services, including: Personal injury claims Commercial and residential conveyancing Employment law Litigation Wills and probate Family law We offer transparent pricing and fixed fees across most departments, ensuring clarity and confidence from the outset. Please feel free to contact us by phone on 0208 986 3911or by emailing info@hutchinslaw.co.uk.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

705 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(705)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Property Sale

Our sale was handled by Selin Ugur. She was patient and answered any queries we had. I like the fact that I could communicate nearly entirely by email at a time to suit me. Although, if I needed to call, I was always put through to Selin. Would recommend using

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Only choose these solicitors if you want your life to get more stressful

Edit: Before you respond to this complaint i’ve just read a few of your other responses to other reviews. Do not claim you were any good and try to justify the 9 month no chain sale and poor contact. and do not claim I was never a client as i’m still waiting on my land registry certificate (i’ve been waiting a month)….just do better

Me and my partner are first time buyers. I have always been told that buying and selling properties is a long and stressful process and the team here at Hutchins and co made absolutely sure of that. We have just purchased our first no chain flat that has been empty for 2 years which you’d think would be quite simple and quick. When we instructed our solicitor at hutchins and co back in October we were expecting to be close to moving in around the new year. When it got to the new year we hoped for early spring, when it got to early spring we hoped for late spring. When it got to late spring we hoped for the summer. When it got to the summer we found out our mortgage offer was about to expire. Only then did they decide to actually complete our sale. 9 whole months for a no chain sale. Overall, we went through 4 solicitors. For the first couple of weeks they replied regularly and then would go weeks to even months with no contact or responses to our emails. After I would send complaints and endless emails and endless phone calls. They would eventually reply and say a new solicitor has been assigned our case. This process would repeat over and over again. Don’t bother calling them when there’s no response to emails. You’ll get told by the receptionist that your solicitor is busy, or not in today or my personal favourite excuse was “he’s just come back from his lunch break and doesn’t want any calls right now”. I had only been waiting 8 months at this point but of course take your time I know a lunch break can be exhausting. To be honest I could go on forever with how horrific the service is at this firm. So to rap it up. If you want your house sale or purchase to take nearly a year for no chain (only god knows how long it would take if you had a chain) then I highly recommend these solicitors. However, if you want a quick smooth sale with competent solicitors who actually reply to your emails and phone calls and get on with the work you’re paying them to do, then go quite literally anywhere else. And don’t make the mistake I did and fall for any of the good reviews. Listen to the negative ones i’m pretty sure the good ones are fakes!

July 1, 2025
Unprompted review
Hutchins Law logo

Reply from Hutchins Law

Dear Bethan

There is always two sides to every story and therefor we will address the claims you are making publicly.
All reviews are important to us and if there is anything we can do better, we certainly will.

Firstly your instruction came in November and completion took place in June. You did not have a mortgage offer in place until January. Search results came in after.

We certainly did not benefit from your property purchase to take as long as it did.

In property transactions it is important to ensure that all of the lender requirements are satisfied before a completion can be agreed. In leasehold properties this is dependent on responses of several parties. Property being empty does not make much of a difference unless you were purchasing cash and the risk was only on you.

However our firm is seasoned enough to understand the expectations of first time buyers which is at times difficult to manage.

We wish you all the best in your new home and we will be in touch once the registration is complete at HMLR.

Kind regards,

Rated 5 out of 5 stars

Ivory was a huge help!

Ivory did a top job during my conveyancing process - she had a keen eye for detail and showed resillience and aptitude. She was always happy to lend her hand even outside office hours and was very easy and pleasant to work with during the transaction despite setbacks in the process!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Salem Akande

Salem Akande handled the sale of my flat and he was outstanding! He explained everything to me along the way, and answered my calls and emails promptly. I had complete confidence in him and highly recommend him. I would not hesitate to instruct him again to represent me. Thank you, Salem.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Talah and the Hutchins team were incredible through our move. They managed difficult external situations and were always proactive and very communicative.

Highly Recommend

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient Professional Personal

Very kind, efficient, and professional personal guidance and conveyancing in a difficult estate sale involving several trustees and challenging circumstances from buyers. Ahmet and his team kept us all informed of progress and went the extra mile to accommodate the less tekkie challenged amongst us. I would definitely recommend this firm.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Ahmet Uzunoglu

We had a very good experience with Ahmet Uzunoglu during our mortgage and home buying process.

Ahmet was always kind, helpful, and quick to answer our questions. He explained everything clearly and made the process easier for us. We felt supported from the beginning to the end.

Thanks to him, everything went smoothly and on time. We are very happy with the service and would definitely recommend Ahmet and Hutchins & Co Solicitors to others.

Thank you very much!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Solution Focused Hutchins

We worked with our solicitor, Ahmet Uzunoğlu, throughout a long and sometimes challenging home-buying process. His dedication and professionalism at every stage were truly outstanding. He was always solution-focused — whether it meant navigating legal complexities, coordinating across different stages, or resolving issues quickly with the bank.

We’re very grateful for his support and guidance in reaching a successful outcome.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Slow

Slow, lack of communication and abrupt. Do not use unless you don’t care how long it takes to move house!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

He was consistently thorough and timely in his responses, never hesitating to explain things clearly whenever we had questions or felt unsure.

The process took quite a while—likely due to it being a council property—but throughout it all, Amir provided outstanding support. He was consistently thorough and timely in his responses, never hesitating to explain things clearly whenever we had questions or felt unsure. His patience and professionalism made a potentially stressful experience much more manageable. We truly appreciated his dedication and the effort he put into guiding us every step of the way.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Ahmet Uzunoglu…

Exceptional service from Ahmet Uzunoglu really went above and beyond.

I don’t think we would have exchanged let alone completed if it wasn’t for his persistence.

Very personable and professional.

Thank you again
Melissa and Mathew Cope

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, knowledgeable, quick

was very impressed by Amir at Hutchins Law, very knowledgeable and very quick in the info that needed to be sent over. Everything was explained in simple terms and was helpful in making sure everything was ready well in advance of exchange and completion of sale. My wife and I would recommend

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgraceful experience

Absolutely disgraceful experience. It took me six months to finally exchange contracts. I almost lost my buyer due to these solicitors’ complete disregard for my case. Their solicitors and paralegal teams are very weak and showed absolutely no interest in moving things forward. I had to chase the owner, who is extremely arrogant and demonstrated zero interest in helping. I definitely DO NOT recommend!!!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

I used this firm to act for me almost 3…

I used this firm to act for me almost 3 years ago. I suddenly needed some paperwork from our purchase and within a couple of minutes this was sent electronically to me.

May 21, 2025
Unprompted review
Hutchins Law logo

Reply from Hutchins Law

Dear Mr Bradley,

Thank you for using LiveChat on our website. It is always great to welcome back our clients no matter how big or small their requests are.

Glad to hear we were able to help.

Kind Regards

Rated 5 out of 5 stars

This firm operates with precision

This firm operates with precision, professionalism, and a deep understanding of what clients need. When Ivory Jimmy is on your case, you can trust that no detail will be overlooked. Her commitment to excellence and attention to detail truly set her apart. I highly recommend this team to anyone seeking reliable, top-tier service.”

May 6, 2025
Unprompted review
Hutchins Law logo

Reply from Hutchins Law

Dear Ms Okafor,

Thank you very much for your 5-star review. We greatly appreciate you taking the time to share your positive experience. It has been a pleasure acting on your behalf, and we are delighted to have been of service to you.

Should you require any further assistance in the future, please do not hesitate to contact us. We wish you all the best and look forward to the opportunity to work with you again.

Kind regards

Rated 5 out of 5 stars

I recently used Hutchins & Co for a…

I recently used Hutchins & Co for a property purchase, and I cannot recommend them highly enough, especially Ivory, who handled my conveyancing. From start to finish, she was professional, efficient, and incredibly reassuring during what can often be a stressful process.

Ivory kept me updated every step of the way, responded to all my queries promptly, and explained everything in clear, straightforward terms. Her attention to detail and dedication to getting things done on time made the entire experience go smoothly.

It’s rare to find someone who combines expertise with such genuine care for their clients. I wouldn’t hesitate to use Hutchins & Co again, and I’ll definitely be recommending Ivory to anyone needing a top-notch solicitor.

May 19, 2025
Unprompted review
Hutchins Law logo

Reply from Hutchins Law

Thank you very much for your kind and thoughtful review. We are delighted to hear that your experience with Hutchins & Co Solicitors, and in particular with Ivory, was such a positive one during your property purchase.

We understand that buying a property can be a stressful time, and we are pleased that Ivory’s professionalism, efficiency, and clear communication helped to make the process as smooth and reassuring as possible for you. Your recognition of her attention to detail and dedication is greatly appreciated.

We are grateful for your recommendation and your trust in our firm. Should you require any further assistance in the future, please do not hesitate to contact us. We look forward to the opportunity to work with you again.

Kind regards

Rated 5 out of 5 stars

I’ve have been dealing with Ivory Jimmy…

I’ve have been dealing with Ivory Jimmy for over a year now and I have found her work efficient and outstanding, I would recommend her to that is in need of a conveyancing solicitor.

May 19, 2024
Unprompted review
Hutchins Law logo

Reply from Hutchins Law

Thank you very much for your kind review.

Your recommendations are greatly appreciated, and we are pleased that Ivory’s dedication and professionalism have made a positive impact.

Should you require any further assistance in the future, please do not hesitate to contact us. We look forward to the opportunity to work with you again.

Kind regards

Rated 5 out of 5 stars

Very well offered service

Very well offered service, highly recommend

May 19, 2025
Unprompted review
Hutchins Law logo

Reply from Hutchins Law

Thank you for your review Jay. We look forward to the next time.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look