Hydrogard Legal Services 

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Rated 1 out of 5 stars

A bunch of con-men who made enough money pretending to be your Knight in shining armour, then got out & now become a spray foam removal company,

Rated 5 out of 5 stars

I used Hydrogard Legal Services to reclaim the costs of spray foam insulation in the lift. The whole process started in November 2023 and concluded on 14th October 2024. I am delighted to report that... See more

Company replied

Rated 5 out of 5 stars

Was contacted randomly by company. We had all apprehensions regarding the case. Took the chance, putting faith in the company's rapport. Though our case seemed to a weak link, but I have to admit Hy... See more

Company replied

Rated 5 out of 5 stars

This company provided me with a very quick and efficient way to obtain a full refund for the cost of roof coating and warranty following the collapse of the original coating company. The whole proces... See more

Company replied

Company details

  1. Small Claims Assistance Service

Information provided by various external sources

Hydrogard Legal Services the Home Improvement Refund Specialists are providing their services for Consumers across the UK, working across all cultures, helping them get the refunds they deserve. If you think you may have been misled or mis-sold to then call us free on 08000 748494 and let us do the rest for you. Any home improvement product that you have purchased, roof coating, damp proofing, windows, doors and conservatories, extensions, wall coating, solar panels, fitted bedrooms, disabled beds, chairs, kitchens even spray foam loft insulation we can pursue a refund claim on your behalf. We understand the law regarding consumer purchases and with the new October 2015 Consumer Rights Act, the consumer is better protected than ever before.


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Rated 5 out of 5 stars

Unbeatable advice!

My UPVC patio door had a fault and I was trying to get someone to fix it however after finding out that the company who fitted the door had gone into administration I contacted Hydroguard Legal as they had written about this.

When speaking to the team I found they had amazing knowledge in this matter and were in no rush in explaining the situation.

Despite the possibility of being able to put forward a mis-selling claim against the company their priority was ensuring that I could get my door fixed leaving my home fully secure.

Allowing me to explain the situation allowed them to advise me that the credit company used for the purchase of the door are now liable to cover the warranty. Without this information I would of spent thousands of pounds replacing the door but with the help of Chris and his team I won't have to spend a penny.

Cannot speak highly enough of Chris and his team and would highly recommend.

March 3, 2021
Unprompted review
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Reply from Hydrogard Legal Services

Hello Mr Matcham,

Thank you for your kind words and thank you for your review, which I hope will help others to understand that it is not always about us earning a fee, as in your case, it was essential for us to help you secure your property.

It was a pleasure working with you and for you.

If you, your family or friends need us just call, we are here to help people like yourself who have these type of issues.

Have a great day and thank you again for your kind words

Regards

Chris Brown

Rated 5 out of 5 stars

I would like to thank Hydro Gard

I would like to thank Hydro Gard, they have worked hard to reclaim my sola pannel outlay as the company went into liquidation, I would like to highly reccomend them as a top rate leagal services company one of the best.

Thank you all at Hydro gard

February 2, 2021
Unprompted review
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Reply from Hydrogard Legal Services

Good afternoon Mr Shafto,
Thank you for your review of our services and for giving us the opportunity to work for you and with you. It was a pleasure being able to help you and to get you the settlement on the mis-sold solar panels.

Please check out our website for the FREE TO ENTER £100 grocery voucher competition.
https:www.hydrogardlegalservices.co.uk

Thank you again for your review

Regards and best wishes

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

David Lewis and the Hydrogard team…

David Lewis and the Hydrogard team managed a mis-sold solar panels claim for me. They were extremely efficient and effective and the result was a very pleasant surprise. All the people that I dealt with at Hydrogard were very knowledgable and professional. I would definitely recommend their services.

July 11, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Good morning Emma,

Thank you for your kind words.
It was a pleasure working with you and for you and I hope the result was worth the wait.

If you, your family or friends need us just call, we are here to help people like yourself who have these type of issues.

Have a great day and thank you again for your kind words

Regards

Chris Brown

Rated 4 out of 5 stars

This morning I contact Hydrogard in…

This morning I contact Hydrogard in regard to two companies that have contacted us. I spoke to Chris Brown in regard to the companies. He gave us excellent advice and support. Many thanks for your service. Dave Brown

June 29, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Good afternoon Mr Brown,
Thank you for your kind words and I hope you get the situation resolved to your satisfaction.

If you need us just call, we are here to help people like yourself who have these type of issues.

Have a great evening and thank you again for your kind words

Regards

Chris Brown

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Dealt with all queries promptly. Definitely recommend this company.

June 26, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Good afternoon,

Thank you for your kind review.
It was a real pleasure working with you and for you. I am so pleased the outcome was successful.

Please tell your friends and family about us if they need help or advice and do not hesitate to contact us if you need any further assistance.

Stay safe and well

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Happy Customer!

I have only just read the existing reviews here and I can't really add much! My wife and I were contacted by Hydrogard early last year, and we were initially sceptical but Chris and the team have been brilliant champions for us, so we now have "holiday money" that we never thought we'd have. The service was always friendly and helpful and had the commitment to get the job done. Thank you, Hydrogard!

June 26, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Good afternoon Colin,

Thank you for your kind review.
It was a real pleasure working with you and for you and I am so pleased the outcome was successful.

Please tell your friends and family about us if they need help or advice and do not hesitate to contact us if you need any further assistance.

Stay safe and well

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

10 out of 10!

Chris and his team led a successful claim for me for mis-sold solar panels. They were professional and efficient and were a pleasure to deal with. Thanks again.

June 15, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Hello Richard,

Thank you for your kind review of our service.

I appreciate you giving us the opportunity to work with you and for you and I am pleased we got the result that we both hoped for.

Please tell your friends and family about us if they need help or advice and do not hesitate to contact us if you need any further assistance.

Stay safe and well

Regards and best wishes

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Surprised by results !

Was contacted randomly by company. We had all apprehensions regarding the case. Took the chance, putting faith in the company's rapport. Though our case seemed to a weak link, but I have to admit Hydrogard legal has put up a good case for & vola !... the positive result. We have been granted more than we could have asked for. I did lose my patients inbetween but calm Chris Brown & Natalie Giles handled my frustration very professionally. I would recommend them anytime & yes would use anytime for our family legal issues in future for sure.

Many thanks Again

June 14, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Good afternoon Mr Chandrasekharan,

Firstly I would like to say thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

You are not the first customer to be sceptical or apprehensive but I am pleased that you had faith in us and we were able to hopefully meet and exceed you expectations.

Please tell your friends and family about us if they need help or advice and do not hesitate to contact us if you need any further assistance.

Stay safe and well

Regards and best wishes

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Excellent service

Excellent service, everything was explained very clearly. Told the truth that is could take a while to receive any refund. Hydrogard did everything for us, right up until the point of us receiving our refund, very happy with the result and would highly recommend if anyone else is in the same position.

June 11, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Good afternoon Mr Gough,,

Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

Please tell your friends and family about us if they need help or advice and do not hesitate to contact us if you need any further assistance.

Stay safe and well

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

I contacted Chris who came to my home…

I contacted Chris who came to my home and filled in all the paperwork he needed to, with regard to claiming for my solar panels.He said it would take 6-9 months to resolve and sure enough just over six months and I received the offer of a settlement , which I was very pleased with. It was sheer luck that I contacted them in the first place from an add that came through from the post. I don't normally bother. The company kept me posted through out the whole process and I am very grateful for the money they claimed for me.
Thank you Chris Ives

April 14, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Good morning Mrs Ives,

Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

Please tell your friends and family about us if they need help or advice and do not hesitate to contact us if you need any further assistance.

Stay safe and well

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

I can't thank hydrogard legal services…

I can't thank hydrogard legal services enough for doing there best to get me my refund from Barclay's plc for miss sold solar panels they were very professional and kept me informed of there every move, they are very ccurtious in all communication with me and in the end I got my refund of several thousand pounds. So I highly recommend this company with high regard. Yours sincerely Mrs JD Price....

March 21, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Hello Mrs Price,

Thank you for your lovely review, it was a real pleasure to be able to assist you with your complaint and it was a good result.

Please do not hesitate to contact us in the future if you need any help or assistance and remember to avoid those nuisance calls and door step scammers.

Thank you for giving us the opportunity to work for you.

Regards and best wishes

Chris Brown

Rated 5 out of 5 stars

Excellent services

Excellent services. Kept us updated throughout. Excellent communication. Polite and courtious always.

March 21, 2020
Unprompted review
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Reply from Hydrogard Legal Services

Dear Carys,

Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

After a long and difficult claim

After a long and difficult claim, Hydrogard Legal Services got us a full refund, we were kept informed every step of the procedure, everyone we spoke to were helpful and courteous. My husband and I would recommend you give them a call if you are having any problems with any mis-sold home improvements.

March 20, 2020
Unprompted review
Hydrogard Legal Services logo

Reply from Hydrogard Legal Services

Hi Susan

Thank you for your kind review.

It was a pleasure working for you both and the result was worth it in the end.
Thank you for giving us the opportunity to work with you and thank you again for the review.

Regards
and best wishes
Chris Brown

Rated 5 out of 5 stars

Full refund.

A while ago, I had paid a very substantial sum for roof treatment which later proved faulty. Hydrogard offered to apply for a refund. Initially, I was not sure I wanted to be involved but they were very professional and yet friendly. They soon obtained a full refund and thoroughly deserved their fee. Highly recommended.

March 20, 2020
Unprompted review
Hydrogard Legal Services logo

Reply from Hydrogard Legal Services

Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Short and sharp

Short and sharp. Without being contacted by Hydrogard L L i would not have been any the wiser and would never have received the money I mis spend on my roof tiles. It has been very professionally dealth with and from now on I always will use my credit card for part of any payment I need to make.
I have learned a lot and will pass it on.
Thank you once again.
Rose

December 19, 2017
Unprompted review
Hydrogard Legal Services logo

Reply from Hydrogard Legal Services

Good afternoon Rose,

Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

We received a visit from the Hydrogard …

We received a visit from the Hydrogard representative just before Christmas 2016 saying that we had been mis-sold work by Thermal Coatings and that the company had gone into liquidation. At first we were very suspicious of the caller and only agreed to meet again once we had checked out their website. They seemed a genuine company and agreed to meet up 4 days before Christmas. Having agreed for Hyrdogard to represent us we were informed that most claims were settled in 8-10 weeks. Unfortunately ours took almost 12 months but thanks to all the hard work by Hydrogard including dealing with the Ombudsman we have now received the full amount plus interest. Excellent service, kept us informed on the progress of the claim and cannot thank them enough for the help given. Well worth their fee on a 'no win, no fee' basis. Lesson learned - always pay part with a credit card then you will be covered under Section 75 if anything goes wrong!

December 17, 2017
Unprompted review
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Reply from Hydrogard Legal Services

Good morning Mr Minchin,

Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Roof - Thermal Coating

One of Hyrdogard's Representatives cold called me to let me know I had probably been missed sold Thermal Coating for my roof and I would probably be entitled to my money back. An appointment was made and details given after which I was kept informed of the progress of my claim stage by stage. The final result was a full refund after which I paid Hydrograd's agreed fee as the work had been done on a no win no fee basis. I have no hesitation in recommending Hydrograd for this type of work.

July 6, 2017
Unprompted review
Hydrogard Legal Services logo

Reply from Hydrogard Legal Services

Good morning Michael,

Thank you for your kind review.

It was a real pleasure working with you and I am so pleased the outcome was successful.

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Thermal roof coating

I was approached by Hydrogard as I had potentially been missold a Roof coating. I was visited by a member of their staff who explained the procedure and having supplied details of the contract and payments I subsequently received the full amount plus interest.
I t was a tidy sum which I would never have got had it not been for Hydrogard.
I would thoroughly recommend them.

March 29, 2017
Unprompted review
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Reply from Hydrogard Legal Services

Hello Mr Meeks,

Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.

Regards

Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Roof coating warranty refund

This company provided me with a very quick and efficient way to obtain a full refund for the cost of roof coating and warranty following the collapse of the original coating company. The whole process was on a no win no fee basis and very swift. Well worth using Hydrogard Legal Services, their Mr Rob Porter was very helpful and explained the various stages in full. Nice to have a local company like this to call on.
Many thanks from Peter Pryor

March 18, 2017
Unprompted review
Hydrogard Legal Services logo

Reply from Hydrogard Legal Services

Hello Mr Pryor,
Thank you for your kind review.
It was a real pleasure working with you and I am so pleased the outcome was successful.
Regards
Chris Brown
Hydrogard Legal Services

Rated 5 out of 5 stars

Recover Costs for Faulty Roof Coating Work

Hydrogard have recently completed the claim process on my behalf for a faulty roof coating and this was done in a very professional manner.
They were not like the normal 'no win - no fee' company and were always professional, courteous and efficient, I wholeheartedly recommend them.

February 16, 2017
Unprompted review
Hydrogard Legal Services logo

Reply from Hydrogard Legal Services

Good afternoon Mr Roberts,

Thank you for your kind review. It was a real pleasure working with you and I am so pleased the outcome was successful.

Regards
Chris Brown
Hydrogard Legal Services

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