Hydrogard Legal Services 

I was approached by Hydrogard Legal Services and informed that a historical product that I had purchased (roof coating) had been mis-sold and that I was entitled to a full refund if I had paid by credit card and still had my proof of purchase (which I did). As I didn't have the time to pursue this myself (busy overseeing some property extension work) I agreed to let HLS claim on my behalf for a 30% share of the refund. Took ca. 6-8 weeks and claim was successful. Very happy with their conduct and professionalism. Would use them again in a similar situation.

I was approached by Hydragard and another law firm, both offering to obtain redress on my behalf for a mis-selling incident in which I was the victim. The other firm sent me several forms to complete and return together with certain valuable documents to establish my ID, whereas a representative of Hydragard came to my house, completed the forms from the information I gave and inspected the ID documents, thus avoiding the need to entrust them to the postal system.
The representative was very professional in his approach and informed me I should hear the result of my claim within about 8 weeks. 6 or 7 weeks later I received a phone call from Hydragard informing me that my claim had been met in full. The funds came through a week or so later from the defendant company.
The claim was conducted on a no win no fee basis, so I ended up paying Hydragard 30% of my claim monies, but until Hydragard contacted me I was unaware of the possibility of claiming. Although I therefore retrieved only 70% of my original outlay, it was more than I expected to reclaim and it gave me the satisfaction of knowing that nobody profited from the mis-selling.