Hydroheat boiler installations  Reviews 275

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The... See more

Rated 5 out of 5 stars

Had Ben round to fix my old boiler which sadly had several issues and couldn’t be fixed. Ben helped me choose a new boiler and as I was without heating and hot water he fitted me in so quickly even m... See more

Rated 5 out of 5 stars

Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required. Had an issue with a radiator not warming up and Ben quickly found ,and fixed... See more

Rated 5 out of 5 stars

We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben... See more

Company replied

Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Gas Engineer
  4. Gas Installation Service
  5. Plumber

Written by the company

We solve hot water and heating issues by installing, maintaining and repairing boilers and central heating systems. We believe in trust, honesty and integrity and deliver a top quality service by being great communicators and always complete the job to the best of our ability.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

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Rated 5 out of 5 stars

New Boiler - Brilliant service

This company is brilliant from the initial call for call out for a quote to Ben coming out to supply and fit the boiler.
Ben was always available if I had a questions, he was honest and charges were clear.
I would definitely recommend this company.

September 27, 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Hope your parents are happy with the new Vaillant installed and thank you for taking time to leave us a review. See you next year for the service.

Ben

Rated 5 out of 5 stars

Turned up on time,done the boiler…

Turned up on time,done the boiler service,no hassle, very friendly service.great job, very satisfyed.

September 26, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Much appreciated Peter 👍🏻 See you next year.

Ben

Rated 5 out of 5 stars

5 star

Efficient, friendly and very professional and tidy, have used several times in the past and can’t fault the work, would highly recommend

September 13, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Thank you for the review Cat. 😊

Rated 5 out of 5 stars

Prompt friendly and good value for…

Prompt friendly and good value for money have used this firm for a number of years and would highly recommend them

September 9, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Thank you Catherine for the 5 star review and thank you even more for your loyal custom over the years. Guess we’ll see you next year. 😊

Ben

Rated 5 out of 5 stars

Excellent service

Excellent service, have used Hydroheat for a number of years and I am very satisfied with their work. Always on time and friendly. Highly recommended.

September 5, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Thank you for the great review! Very much appreciated - Team HydroHeat

Rated 5 out of 5 stars

Mrs Evans

Thank for your reply, I did get the wrong company, however I’m sure you also are an excellent company.

September 5, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Hi Mrs Evans, Thank you for the review however we think you may have the wrong company. We don't have any engineers called Kieran and Ryan i'm sorry :) - HydroHeat Boiler Installations Ltd

Rated 5 out of 5 stars

Just had a new heating system installed…

Just had a new heating system installed in our house by Hydroheat. Very impressed by the speed and quality of the work involved, and will look forward to using Ben and his team in the future, and will recommend to everyone we know that will need heating installations to be done in the future.

Regards,

Mick and Deb.

September 2, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Thankyou Mick and Deb for the 5 star review and thankyou for keeping me going with the constant supply of coffee it definitely helped.

Ben

Rated 5 out of 5 stars

Have used these guys for many years and…

Have used these guys for many years and I wouldn’t go anywhere else . Ben came to do my service today and did a good job as always as do all the service engineers do
Would I recommend these guys 100% but don’t take my word for it try them yourself

July 22, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Hi Darren, That's a great review, we really appreciate it, you have a great weekend! From us all at HydroHeat

Rated 5 out of 5 stars

I can’t recommend the company enough

I can’t recommend the company enough. We had a new boiler installed by Ben from Hydroheat and we are over the moon with the result. Ben explained everything about the new boiler and what needed to be done. He was very clean and ooze with professionalism.he was very friendly and always had the time to answer any of our questions. It’s was installed with a very fair price.

July 11, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Hi David, Thank you for the lovely review, we are so pleased that you enjoyed your experience with HydroHeat. It reinforces to us that we are holding up on our promises to our customers. Have a great day and thanks again - Team HydroHeat

Rated 5 out of 5 stars

Great professional plumbers

I have in the past used other plumbers from local searches, but have been disappointed by the lack of customer service I received.

Since contacting HydroHeat, a number of years ago, I now only use them for servicing my boiler annually.
They are alway on time, professional and trustworthy.

July 11, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Thank you for the great review, it's always a pleasure and we look forward to working with you more in the future - Team HydroHeat

Rated 5 out of 5 stars

Excellent plumber from contact to…

Excellent plumber from contact to completion of work ( boiler service) professional company led by Ben.
Would highly recommend
Thank you Ben & Sian

Graham

June 13, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Hi Graham, Thank you for the fantastic review we really appreciate it and look forward to working with you again in the future - Team HydroHeat

Rated 5 out of 5 stars

Hydroheat

Hydroheat installed my boiler,and have been servicing it for the last couple of years.Very good communications with the guys,and they do a good clean job, nothing but praise for them.

June 10, 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

What a great review, thank you Ian. It is a pleasure as always - Team HydroHeat

Rated 5 out of 5 stars

Pain free installation

Pain free installation. Left site nice and tidy. Now have an Energy Efficient Baxi Boiler.
Would recommend.

May 31, 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Hi Simon, thank you for the great review. We are glad you are happy with the service. Many thanks - Team HydroHeat

Rated 5 out of 5 stars

Super customer service!

Sian was friendly and helpful when discussing my situation with her. Great customer service.
Ben was a complete pleasure. He was able to attend earlier than arranged and I received a text letting me know plus the option to decline an earlier visit. I could also track where he was on his route to me. Ben also called to let me know he’d be early and if it was ok.
Ben listened to my issue and gave good advice on next steps. He gave the boiler a good service and identified the possible issue causing my boiler to reset. He gave that a good clean and checked to make sure everything was working again.
I am so pleased that I’m able to have a shower at home again now and the boiler has not gone to reset since he left.
I will 100% use this company in the future.
Thanks so much to both Sian and Ben!

May 10, 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Beckie, it was our absolute pleasure, thank you so much for the fantastic review, it really means a lot to the business, much appreciated - Team HydroHeat

Rated 5 out of 5 stars

Excellent service!

May 6, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Hi Mark, Thank you for leaving us a review, we are really grateful. We look forward to working with you more in the future - Team HydroHeat

Rated 5 out of 5 stars

A fantastic professional service…

We received a fantastic no fuss profession service from both Ben and Sian at Hydroheat. The highest level of customer service with a high level of knowledge and expertise at affordable rates that are fully transparent. I have no doubts in recommending their their services.

May 4, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Hi Jolanta, Thank you for the fantastic review, we really appreciate you taking the time to do so. Thanks again - Team HydroHeat

Rated 5 out of 5 stars

Another fantastic job

Another fantastic job ! Thanks to Ben & the team.
Replaced the water expansion vessel in my airing cupboard.
Top bloke .
Used these heating engineers 3 times now . And every time they have not let me down .
Top stuff !!
Definitely 5 STAR FOR ALL ROUND SERVICE.

April 11, 2022
Unprompted review
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Reply from Hydroheat boiler installations

Thank you for the amazing review Anthony, as always an absolute pleasure - Team HydroHeat

Rated 5 out of 5 stars

Great service again from Ben and the…

Great service again from Ben and the team . Thank you

April 11, 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thank you for taking the time to leave us a review, we really appreciate it - Team HydroHeat

Rated 5 out of 5 stars

Boiler service

Very thorough,good service and very genuine,will be using this company again.

March 7, 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Hi Victor, we look forward to working with you more in the future, thank you for leaving a review - Team HydroHeat

Rated 5 out of 5 stars

Replacement radiator

Ben replaced a radiator in my bathroom. He was very fast and efficient and always friendly. I have used this company multiple times and they are now my default heating company as their communications are fantastic, they are always professional and there's never any hard sell.

March 7, 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

What a lovely review Lesley, thank you for taking the time to leave one, we really appreciate it - Team HydroHeat

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