Hydroheat boiler installations  Reviews 275

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The... See more

Rated 5 out of 5 stars

Had Ben round to fix my old boiler which sadly had several issues and couldn’t be fixed. Ben helped me choose a new boiler and as I was without heating and hot water he fitted me in so quickly even m... See more

Rated 5 out of 5 stars

Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required. Had an issue with a radiator not warming up and Ben quickly found ,and fixed... See more

Rated 5 out of 5 stars

We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben... See more

Company replied

Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Gas Engineer
  4. Gas Installation Service
  5. Plumber

Written by the company

We solve hot water and heating issues by installing, maintaining and repairing boilers and central heating systems. We believe in trust, honesty and integrity and deliver a top quality service by being great communicators and always complete the job to the best of our ability.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

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Rated 5 out of 5 stars

Boiler service

The heating engineer was very friendly and did an excellent job servicing the boiler.

August 26, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Thank you for the review Matt - Team HydroHeat

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, friendly qualified staff, amazing customer service from beginning to end. Already booked more work with them. 5 stars isn’t enough 🤩

August 25, 2021
Unprompted review
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Reply from Hydroheat boiler installations

What a great review - We are glad you enjoyed your HydroHeat experience, Many thanks - Team HydroHeat

Rated 5 out of 5 stars

Professional

Very professional with great communication (kept informed) and administratively have thought of everything leaving me with 100% confidence.

August 18, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Thank you Jon, Your review is very much appreciated - Team HydroHeat

Rated 5 out of 5 stars

Great service = happy Matt

Very good right from booking in process. Communication was excellent and everything explained properly and quoted up front. The plumber who came round was Jake and he was very good in answering any questions I had. He did the job efficiently and without mess and was a nice guy too. I liked the facility to pay by card with Jake once the job was complete. Overall I'm extremely happy with the service provided. I will have you back in the future for any other mishaps or sevicing, and would not hesitate to recommend to others.

August 11, 2021
Unprompted review
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Reply from Hydroheat boiler installations

And it will be our pleasure to come back, many thanks for your great review Matt, we really appreciate it - Team HydroHeat

Rated 5 out of 5 stars

New Boiler

We had HydroHeat to install a new boiler for us. Our old one was a back boiler so it was quite a big job.
After having two bad experiences with contractors this year for external wall insulation and electrics we were really hesitant to have another contractor in our home. We needn’t have worried. Ben and Jake from HydroHeat have restored our faith. Fantastic job, clean, neat, tidy, punctual, well mannered. I would recommend them without a doubt. First class. Thank you.

July 30, 2021
Unprompted review
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Reply from Hydroheat boiler installations

We are so pleased we could restore your faith after your previous experiences, many thanks for your review, it is very much appreciate - Team HydroHeat

Rated 5 out of 5 stars

Great price for boiler service

Great price for boiler service. Kept updated on time of arrival. Would not think of going anywhere else, great honest firm.

July 22, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Hi Sam, Reviews like yours let us know that we are achieving what we aim to, Thank you - Team HydroHeat

Rated 5 out of 5 stars

Professional Boiler Service

I have been using this company for years, so has my family. Always provide a number 1 service. Very professional, great communication, all staff are friendly and informative. All round amazing customer experience.

July 2, 2021
Unprompted review
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Reply from Hydroheat boiler installations

That's a really nice review Amanda, thank you very much - Team HydroHeat

Rated 5 out of 5 stars

Always professional

Always professional, competent service leaving a high quality finish. I've had Jamie round to do some work for me a few times now (fitted and serviced my new boiler, fixed a leak under my bath, fixed a leaky radiator pipe I had) and been impressed every time. Hydroheat's prices are always more than reasonable and they take payment either online via invoice, or in person with a portable card machine. No "cash in hand" tax dodging. Highly recommend.

June 20, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Thank you for the great review Michael, we look forward to working with you more in the future - Team HydroHeat

Rated 5 out of 5 stars

New Boiler installation

I looked very carefully for a professional and reliable company to install my new boiler checking out as many review sites as possible.
I have to say Hydroheat were thoroughly professional from start to finish fitting my new boiler.
A very fair price and a pleasure to deal with.
Highly recommended thanks guys
Lee

June 10, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Hi Lee, It is really great to hear that we are achieving what we promise, thank you for the review - Team HydroHeat

Rated 5 out of 5 stars

Very happy with the work carried out

Very happy with the work carried out. The company were really helpful, the man who came out was professional and tidy.

June 7, 2021
Unprompted review
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Reply from Hydroheat boiler installations

We really appreciate your review, thank you - Team HydroHeat

Rated 5 out of 5 stars

Excellent service!

Hydroheat have recently installed a new boiler and flushed the radiators. From the quote to the invoice following the job, everything was clearly explained. Communication via text/email is the best I've had from a trademan/company.
Friendly team who are happy to answer any questions.
I would highly recommend.

June 3, 2021
Unprompted review
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Reply from Hydroheat boiler installations

What a great review, thank you so much Jemma - Team HydroHeat

Rated 5 out of 5 stars

Top lads

Top lads, really nice guys, professional,

June 2, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Hey Jack, We are really glad you had a positive experience with us, we look forward to working with you more in the future - Team HydroHeat

Rated 5 out of 5 stars

Really efficient company and friendly…

Really efficient company and friendly staff. They installed all our radiators 3 years ago and we get them back for servicing, honestly couldn’t fault them.

May 18, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Hey Guy, what a lovely review, thank you so much - Team HydroHeat

Rated 5 out of 5 stars

Great service today by Ben for our…

Great service today by Ben for our annual boiler service.
Would definitely recommend.
Thank you

April 30, 2021
Unprompted review
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Reply from Hydroheat boiler installations

Hi Alison, thank you for the great review, we look forward to working with you more in the future - Team HydroHeat

Rated 5 out of 5 stars

Shower hot water issue

The issue I had was that the shower only provided hot water for a few minutes before going cold. All other hot water taps were working fine. I tried everything I could to solve it but the issue frustratingly persisted.

It was time to call the experts so I called Hydroheat and the lovely Sian got me a same day appointment. Ben arrived and diagnosed the issue within 15 minutes and had fixed the issue (faulty flow switch) within an hour! They were really professional, friendly and made me feel like a valued customer. I can definitely recommend them and I will be using them for all my heating maintenance in the future. Thank you!

April 26, 2021
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thank you for the glowing review, the whole team really appreciates your feedback, reassuring that the company is delivering on the promises that we make. Have a great Bank Holiday weekend.

Rated 5 out of 5 stars

Would highly recommend Hydroheat

Would highly recommend Hydroheat. Service was excellent and when we had an issue with the service warning alarm the engineer contacted technical support to help us correct the problem.

Nothing seems to small for this company and will be using them again

April 25, 2021
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Hi Hayley, thank you for the lovely review, we look forward to working with you in the future - Team HydroHeat

Rated 5 out of 5 stars

A very impressed first time customer!

It’s the first time I had used Hydroheat, and I’ve been so impressed with the whole process. The booking system was easy to use and fast. The communication throughout has been fantastic, from confirming the booking to sending text messages to remind me the day before and when the engineer was nearby. Ben the engineer was very pleasant,easy to chat to, punctual and left no mess behind. I will certainly use Hydroheat again!

April 21, 2021
Unprompted review
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Reply from Hydroheat boiler installations

What a great review Emily, thank you very much, we are really pleased to have made a positive impression - Team HydroHeat

Rated 5 out of 5 stars

Satisfaction

Great service once again. Problem solved

April 12, 2021
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

A pleasure as always John, thank you for the review.

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