My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The... See more
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Had Ben round to fix my old boiler which sadly had several issues and couldn’t be fixed. Ben helped me choose a new boiler and as I was without heating and hot water he fitted me in so quickly even m... See more
Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required. Had an issue with a radiator not warming up and Ben quickly found ,and fixed... See more
We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben... See more
Company replied
Company details
Written by the company
We solve hot water and heating issues by installing, maintaining and repairing boilers and central heating systems. We believe in trust, honesty and integrity and deliver a top quality service by being great communicators and always complete the job to the best of our ability.
Contact info
275 Windward Way , B36 0UF, Birmingham , United Kingdom
- 02476889051
- info@hydroheatltd.co.uk
- hydroheatplumbing.com
Boiler service
The heating engineer was very friendly and did an excellent job servicing the boiler.

Reply from Hydroheat boiler installations
Absolutely amazing service
Absolutely amazing service, friendly qualified staff, amazing customer service from beginning to end. Already booked more work with them. 5 stars isn’t enough 🤩

Reply from Hydroheat boiler installations
Professional
Very professional with great communication (kept informed) and administratively have thought of everything leaving me with 100% confidence.

Reply from Hydroheat boiler installations
Great service = happy Matt
Very good right from booking in process. Communication was excellent and everything explained properly and quoted up front. The plumber who came round was Jake and he was very good in answering any questions I had. He did the job efficiently and without mess and was a nice guy too. I liked the facility to pay by card with Jake once the job was complete. Overall I'm extremely happy with the service provided. I will have you back in the future for any other mishaps or sevicing, and would not hesitate to recommend to others.

Reply from Hydroheat boiler installations
New Boiler
We had HydroHeat to install a new boiler for us. Our old one was a back boiler so it was quite a big job.
After having two bad experiences with contractors this year for external wall insulation and electrics we were really hesitant to have another contractor in our home. We needn’t have worried. Ben and Jake from HydroHeat have restored our faith. Fantastic job, clean, neat, tidy, punctual, well mannered. I would recommend them without a doubt. First class. Thank you.

Reply from Hydroheat boiler installations
Great price for boiler service
Great price for boiler service. Kept updated on time of arrival. Would not think of going anywhere else, great honest firm.

Reply from Hydroheat boiler installations
Professional Boiler Service
I have been using this company for years, so has my family. Always provide a number 1 service. Very professional, great communication, all staff are friendly and informative. All round amazing customer experience.

Reply from Hydroheat boiler installations
Always professional
Always professional, competent service leaving a high quality finish. I've had Jamie round to do some work for me a few times now (fitted and serviced my new boiler, fixed a leak under my bath, fixed a leaky radiator pipe I had) and been impressed every time. Hydroheat's prices are always more than reasonable and they take payment either online via invoice, or in person with a portable card machine. No "cash in hand" tax dodging. Highly recommend.

Reply from Hydroheat boiler installations
New Boiler installation
I looked very carefully for a professional and reliable company to install my new boiler checking out as many review sites as possible.
I have to say Hydroheat were thoroughly professional from start to finish fitting my new boiler.
A very fair price and a pleasure to deal with.
Highly recommended thanks guys
Lee

Reply from Hydroheat boiler installations
Very happy with the work carried out
Very happy with the work carried out. The company were really helpful, the man who came out was professional and tidy.

Reply from Hydroheat boiler installations
Excellent service!
Hydroheat have recently installed a new boiler and flushed the radiators. From the quote to the invoice following the job, everything was clearly explained. Communication via text/email is the best I've had from a trademan/company.
Friendly team who are happy to answer any questions.
I would highly recommend.

Reply from Hydroheat boiler installations

Reply from Hydroheat boiler installations
Really efficient company and friendly…
Really efficient company and friendly staff. They installed all our radiators 3 years ago and we get them back for servicing, honestly couldn’t fault them.

Reply from Hydroheat boiler installations
Arrived on time and excellent job…
Arrived on time and excellent job completed

Reply from Hydroheat boiler installations
Great service today by Ben for our…
Great service today by Ben for our annual boiler service.
Would definitely recommend.
Thank you

Reply from Hydroheat boiler installations
Shower hot water issue
The issue I had was that the shower only provided hot water for a few minutes before going cold. All other hot water taps were working fine. I tried everything I could to solve it but the issue frustratingly persisted.
It was time to call the experts so I called Hydroheat and the lovely Sian got me a same day appointment. Ben arrived and diagnosed the issue within 15 minutes and had fixed the issue (faulty flow switch) within an hour! They were really professional, friendly and made me feel like a valued customer. I can definitely recommend them and I will be using them for all my heating maintenance in the future. Thank you!

Reply from Hydroheat boiler installations
Would highly recommend Hydroheat
Would highly recommend Hydroheat. Service was excellent and when we had an issue with the service warning alarm the engineer contacted technical support to help us correct the problem.
Nothing seems to small for this company and will be using them again

Reply from Hydroheat boiler installations
A very impressed first time customer!
It’s the first time I had used Hydroheat, and I’ve been so impressed with the whole process. The booking system was easy to use and fast. The communication throughout has been fantastic, from confirming the booking to sending text messages to remind me the day before and when the engineer was nearby. Ben the engineer was very pleasant,easy to chat to, punctual and left no mess behind. I will certainly use Hydroheat again!

Reply from Hydroheat boiler installations
Very prompt service and good friendly…
Very prompt service and good friendly staff

Reply from Hydroheat boiler installations

Reply from Hydroheat boiler installations
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