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Rated 1 out of 5 stars

I mistakenly purchased two kettlebells and subsequently returned one, providing proof of receipt via DHL. Despite sending numerous emails, I have not received a response. I also attempted to contact t... See more

Rated 1 out of 5 stars

As of writing this, I have just filed a complaint with my bank. I have tried countless times over the last three weeks to contact Hygym with no luck. I even turned up at their address in Swindon to... See more

Rated 5 out of 5 stars

Ordered the Power Rack and from the outset they were upfront and honest about the delay in it being delivered. There were issues caused by the delivery company but Ben (HyGym customer service) was re... See more

Rated 5 out of 5 stars

Purchased a squat rack and few other weights and bits from HYGym. Products are good quality at affordable prices. They are a small company with limited staff and dealing with high demand, their servi... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

Daniel and Shane started HyGYM from a single garage on a mission to help keep gyms open during the global pandemic and support mental health: originally providing PPE equipment for gyms.


Contact info

3.2

Average

TrustScore 3 out of 5

193 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic experience with this company

Fantastic experience with this company. I ordered online and had my equipment delivered and installed for me. We did have to pay extra for the installation but really happy with the service and professionalism.

We have converted the garden building to a gym and my son and I love it. Thanks again! Would certainly recommend.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We have a Hygym rack can highly recommend the company and the products. Shoutout to Ben who was great when we ordered and has since provided extremely good aftercare support - thanks. 5 stars.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great kit

Great kit, super happy. Delivery was quick. Found the rack really easy to put together!

March 18, 2023
Rated 5 out of 5 stars

Overall

Overall, I highly recommend HyGYM for anyone looking for top-notch gym products. Not only are the products themselves excellent, but the customer service was also fantastic. I had a question about one of the products and the team was quick to respond and extremely helpful. Thank you HyGYM for helping me achieve my fitness goals!"

February 19, 2023
Rated 4 out of 5 stars

Efficient delivery

Dip bars were delivered quickly and are of a good standard. Easy to put together and stack neatly out of the way when not in use. Good bars at a good price.

February 18, 2023
Rated 5 out of 5 stars

Amazing products and service!

Website and order system is a dream... The quality of the products are amazing on first site!

Delivered on time and had great response from the customer service team!

Would recommend to anyone looking to build a home gym.

January 27, 2023
Unprompted review

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