Hyper Host Digital LTD Reviews 164

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Like many others here I took up their lifetime deal for 10 sites. I believed I had found a service that was helpful having talked to their support team a few times in the past 11 months. Howeve... See more

Rated 1 out of 5 stars

I also bought lifetime deal before sometime and now got an email they are closing down, asked for refund but got a reply that they cannot refund for orders before 1st April 2025. They are big scammers... See more

Rated 5 out of 5 stars

Amazing Service, even on their base Web Builder plan 99c per month, that included all tools to build and host an active web site with content caches around the world. I also purchased their Tripple L... See more

Company replied

Rated 5 out of 5 stars

I am using similar hosting service from 3 providers. Hyper Host is the most pricy one; but still, I tried the 3 sites ltd plan. Then I realized that hyper host actually gives each site a unique... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

Hyper.Host is a UK-based company founded in 2017 with a goal in mind to make website hosting accessible and affordable for small and medium-sized businesses all around the world. We believe that everyone should be able to have a strong online presence, regardless of budget constraints. We offer a wide range of shared hosting packages and customization options to ensure you get exactly what you need. We also understand that customer support is key to a positive hosting experience. That’s why we offer round-the-clock support to ensure you always have someone to turn to when you need assistance. Our support team is friendly, knowledgeable, and always ready to help, no matter the issue.


Contact info

2.9

Average

TrustScore 3 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience Journey on Hyper.Host,

Hello Everyone reading on this Review,
Before i purchased hyper.host serves i saw a lot of reviews say positive things and I purchased couple of days ago.

So now I am here to say This is the best hosting serves i had ever experience honestly, and i want to send the whole Team on Hyper.Host Message which is KEEP UP THE GOOD WORK TILL THE MAGIC HAPPEN! NEVER EVER GIVE UP.

GOOD LUCK,

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

I have been using HyperHost for just…

I have been using HyperHost for just over a year now. Never had any issues with them. I've always received prompt replies to my support requests, something that I have never seen from any other hosting company. I have recommended Hyper Host to all of my friends who are looking for a new host for their sites.

And most importantly, we never had a single downtime on all of our websites.

October 5, 2021
Unprompted review
Rated 3 out of 5 stars

Locked out of my account for no reason

To my surprise 2 days ago, I try to log in to my account and find myself locked out. The reason appearing is that in order to move forward you have a withstanding invoice I have to pay for a renewal. That hosting plan was already canceled by me via their ticket system 1 month before and approved. Meaning it will stop renewing and I do not want it anymore.

First: What I know also and it been years and years dealing with so many hosts, they never lock you out completely and forcing you to renew. You have access to all your current services and if you do not renew something, they cancel it after a grace period.

Second: They force you to save your credit card and keep it on file without your consent and when you try to delete it, You simply cant; which seems very fishy.

Third: Their customer service chat replies 1 sentence per month and keeps you waiting for their reply like you are a nobody.
--------------------------------------------------

Edit:

After my review, the customer support got in touch with me and solved my issue on the spot. They also promised to make the changes I mentioned above and upgrade their support quality.

I will change my review from 1 star to 3 only to make sure those promised changes are fulfilled and once they are, I will be more than glad to make it a 5 star.

This is not to be mean or anything but to have them at least work for the 5 stars they deserve by turning those promises into reality.

I never give bad reviews and most of my reviews are 5 stars, but this one was an exception of what happened and is mentioned above.

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

I love my LTD

Of the best investments I have made, with my LTD for 10 domains I can host my websites, they work very well. The CDN is very good and it helps the speed of my webs. The attention of the entire support team is very friendly, even with the time difference since I am in Mexico, they usually respond quickly to any request for help that I have asked.

Highly recommended

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Hyper Grade Services from Hyper Host

I would say 5 stars for their prompt and on the spot support. They know how to handle their customers and care for them with the services that they have bought. Their services are very fast, CDN is amazing and admin panel is very very easy to understand, even by non IT guys can easily manage hosting.

November 9, 2020
Unprompted review
Rated 5 out of 5 stars

Had my doubts... But...

When it's all said and done the team, especially Yusuf, have been so patient with my millions of questions and varied requests, and for that I am very grateful.

I've had a few initial glitches but help was always available and there to help sort out any issue.

The worst thing for me is slow and incompetent customer support, so if you enjoy sharp, timely responses to your difficult questions, when you need results, then I would suggest you give Hyper.host spin.

Not only that, at this price point you're not going to get this service nor solution.

Just go for it.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and Web Hosting Services

I have been using Hyper Host for the past 3 weeks and everything so far has been great with them. Their customer service in excellent in their response times and resolution to my questions. Their Web Hosting services are as advertised, websites load fast and their panel has great features! I would highly recommend their services.

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

Hyper Speed with just one click

Hi all,
we've tested this platform and it's really fast.

Points to note:
Their "C-panel" : is really simple, clean, well organised, practical and efficient for when managing multiple hosts as we do.

Support : Live Chat is very good and although not every minute of 24/7 - its as close as you can get, when you compare to many others whose standard is up to 2 days, some by email only and sometimes only weekdays.

Cost : If you stumbled across their Lifetime deal - its really a no brainer - buy it, even if you just store it for later.

SSL Certificates : Don't worry about securing your domain links, it's free & automatic, with a single click and for all subdomains as well.

Conclusion :
As of the date of this review, they provide a great service as they've described, it's reliable and well worth it. :-)

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Hyper Host is the new definition of value for money

Hyper Host is the new definition of value for money.
The fact that I can have as many sites as possible without any limit on disk space and every other resource is beyond mind-blowing.
Having my websites on an auto-scaling cloud environment is another reason moving over has been a blessing.
On top of this, I now pay 30% of what I paid with my former hosting company.
I'm sorry for not knowing Hyper host earlier!

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Transfering my hosting was very smooth

Transfering my hosting was very smooth

My biggest concern about moving was the downtime and whether my website will be down for a long time but it almost took no downtime at all and support has been very helpful.

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Support

I had to edit my review again to make more informative.
-Speed is amazing.
-Site Optimization tools will save you from all the caching plugins.
-User-friendly panel which is extremely easy to deal with.
-Amazing Support. Almost with instant!

Great product and Value.

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

smooth service and the fasted support I…

smooth service and the fasted support I ever had.
A couple of days I registered a new and webhosting with hyper host. The process was smooth and when I had questions the chat box helped me instantly out (even on a weekend within seconds). My new domain runs smoothly and fast. The Backend software is well organized and works very well. Highly recommended

July 17, 2020
Unprompted review

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