HyundaiPartsDeal.com Reviews 

478
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, noting that parts are exactly as described, genuine OEM, and fit perfectly, often for hard-to-find items. Many people appreciate the exceptional pricing, which is consistently reported as significantly lower than dealerships and other auto parts suppliers, offering great value. Reviewers also highlight the efficient delivery service, with items arriving quickly, promptly, and often earlier than expected, sometimes well-packaged. However, some customers also noted challenges with the order process and returns, experiencing issues with parts not fitting or being incorrect. They subsequently faced difficulties with returns, especially for electrical parts or items where they ordered the wrong part, even if unused. Additionally, some reviewers mentioned orders being voided after confirmation due to parts being discontinued or backordered, or price changes during verification.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of needed... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and timely... See more

Order

Users describe ambiguous interactions with order, with some reviewers reporting issues such as incorrect... See more

Price

Reviewers highlight positive aspects of price, often finding exceptional value and significant savings... See more

Quality

People report positive experiences with quality, noting that parts are exactly as described and often 100%... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I planned to install the parts but then discovered how much work was involved so called Orange Park Hyundai to get them to install them and was refused. They said if we didn't order them, we do not i... See more

Rated 5 out of 5 stars

No gimmicks, reasonable shipping cost, OEM parts - always feel like I am dealing with pros at this place. UPDATE!!! Bad stuff - after "verifying" my order they changed the price and are not processin... See more

Rated 5 out of 5 stars

Excellent resource for a replacement hub cap for my Palisade. Price was a third of the cost at my local dealer's parts counter. And oddly enough, the part shipped to me actually came from a dealer, al... See more

Rated 5 out of 5 stars

Parts are exactly as described. The exploded diagram depicts the parts you need. Everything fits perfectly, like a hand in a glove! Pricing is exceptional, well below any dealer garage.

Company replied


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(478)

172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience…

My experience was good except I had to reorder the rings because I thought all 7 were in a bag when I had to actually say 7. That was confusing because the picture showed more than one.

October 29, 2025
Rated 1 out of 5 stars

Box was damaged couldn’t use gaps was…

Box was damaged couldn’t use gaps was wrong

July 23, 2025
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve.

We appreciate you bringing this to our attention and hope to provide a better experience in the future.

Rated 1 out of 5 stars

Shyster website poor customer service

They had the exact part I needed. I ordered it and it came snapped in half. They shipped this very poorly and never told me I would take a 20% restock fee for returning a product that was shipped broken to me. They refused to send me out a new part even though they said it was an option. It has difficult to have anyone at this company listen. I planned on using this site for more purchases for my Hyundai but I don't think I will since they are quick to dismiss me. Refused to advise they don't replace these parts and led me to believe their customer service would fix this. I was wrong. I ordered my part on 9/26/25 and as of today I have yet to get a refund and only just now got a response they will refund me less 20% which is ridiculous considering they didn't even ship me a usable part. I will be sure to keep sharing this so people are aware of how dishonest this company is and how they lost my business going forward.
It's been well over a week since they replied to my negative review and they still refuse to answer or respond to providing a replacement part or refund!

October 9, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 5 out of 5 stars

Great parts supplier

Great website, easy to find parts. Quick confirmation of order and parts shipped promptly. Parts arrived as ordered.

September 29, 2025
Rated 4 out of 5 stars

I planned to install the parts but then…

I planned to install the parts but then discovered how much work was involved so called Orange Park Hyundai to get them to install them and was refused. They said if we didn't order them, we do not install them and to send them back and pay their price if we wanted my problem fixed at their facility.

September 29, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look