HyundaiPartsDeal.com Reviews 

477
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, noting that parts are exactly as described, genuine OEM, and fit perfectly, often for hard-to-find items. Many people appreciate the exceptional pricing, which is consistently reported as significantly lower than dealerships and other auto parts suppliers, offering great value. Reviewers also highlight the efficient delivery service, with items arriving quickly, promptly, and often earlier than expected, sometimes well-packaged. However, some customers also noted challenges with the order process and returns, experiencing issues with parts not fitting or being incorrect. They subsequently faced difficulties with returns, especially for electrical parts or items where they ordered the wrong part, even if unused. Additionally, some reviewers mentioned orders being voided after confirmation due to parts being discontinued or backordered, or price changes during verification.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of needed... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and timely... See more

Order

Users describe ambiguous interactions with order, with some reviewers reporting issues such as incorrect... See more

Price

Reviewers highlight positive aspects of price, often finding exceptional value and significant savings... See more

Quality

People report positive experiences with quality, noting that parts are exactly as described and often 100%... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I planned to install the parts but then discovered how much work was involved so called Orange Park Hyundai to get them to install them and was refused. They said if we didn't order them, we do not i... See more

Rated 5 out of 5 stars

No gimmicks, reasonable shipping cost, OEM parts - always feel like I am dealing with pros at this place. UPDATE!!! Bad stuff - after "verifying" my order they changed the price and are not processin... See more

Rated 5 out of 5 stars

Excellent resource for a replacement hub cap for my Palisade. Price was a third of the cost at my local dealer's parts counter. And oddly enough, the part shipped to me actually came from a dealer, al... See more

Rated 5 out of 5 stars

Parts are exactly as described. The exploded diagram depicts the parts you need. Everything fits perfectly, like a hand in a glove! Pricing is exceptional, well below any dealer garage.

Company replied


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

477 reviews

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Asks customers to review

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Replied to 82% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(477)

171 reviews in the last 12 months

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Rated 1 out of 5 stars

Wrong Part Listed, No VIN Support, No Returns

I ordered a rear wiper motor for my 2025 Hyundai Ioniq 5. The site doesn’t support VIN lookup, so I had to rely on their catalog, which listed the wrong part (98700-NI000 instead of the correct 98700-PI000). The part doesn’t fit, and when I tried to return it unused, they refused because it’s an “electrical part.”

The mistake wasn’t mine — it was due to their incomplete catalog and lack of VIN support. Now I’m stuck with an expensive part I can’t use. If you own a newer Hyundai, double-check with a dealer before ordering here, or you risk wasting money.

September 17, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

Rated 1 out of 5 stars

Be very careful when purchasing here

Entered my VIN for the vehicle and the incorrect part came. Discarded the box and will not receive a refund box the box was discarded

September 9, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve.

We appreciate you bringing this to our attention and hope to provide a better experience in the future.

Rated 3 out of 5 stars

The neutral safety switch for my 2013…

The neutral safety switch for my 2013 Accent was received as advertised in new condition, with timely delivery, and at twice the price of any OEM suppliers, but I wanted an original part for my VIN number. However, once installed (same day of receipt) the part did not function correctly and my radio kept turning on and off. I re-installed the defective part, and while the car didn't shift correctly the radio worked fine leading me to assume the new part was defective out of the box. I contacted HPD .com for an RMA and was told "as the part was open and installed they cannot authorize the RMA, but I can claim the defective part against its warranty if I visit my local Hyundai dealer (and pay) for a diagnostic report for the defective part. Once I send them a copy of the diagnostic report they will replace the defective part against its warranty claim. This process seems somewhat unethical. In my case I ordered a second part from Rock Auto, at 1/2 the price, and received the same exact replacement part, installed the part and my car and radio functions fine. First, you dont know the part is defectove until you open it and install it at which time they will not authorize its return without a dealers diagnostic report. Second, why would I want to again re-install the HPD.com defective part and drive my car to the local dealer only to pay $140/hr to have them review the failure, find the fault and provide me a diagnostic report. This entire process wreaks of a big money grab by HPD.com and the local dealer just to acquire a replacement part. Also, be sure to read the HPD.com fine print as it lists all the parts that do not qualify for return. Generally speaking, it covers just about all parts. So, my hope is that you receive the part you need and can use your ESP to determine if it will work before you open the box, otherwise, dont count on any returns without additional costs, and you can forget about any credits all together.

September 17, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for your feedback. We're sorry to hear you're not satisfied with our warranty process.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

Rated 5 out of 5 stars

You sent me exactly what I ordered

You sent me exactly what I ordered. However, the parts department representative at KIA of West Nyack was unwilling to help me get this part, while the parts department representative at Liberty KIA of Ramsey was very helpful. I attempted to advise both dealers of my experience and neither dealer cared !

September 9, 2025
Rated 4 out of 5 stars

Good turn around

Ordering was easy. Part came fast and it fit.

July 22, 2025
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We believe this review may have been intended for a different business, as the details mentioned don’t match our records or the services we provide.
If this was posted in error, we’d appreciate a correction. Thank you!

Rated 1 out of 5 stars

They sent wrong part then won't accept return

They sent me the wrong part. They screwed up, and yet I had to make five calls and write three emails, and waste hours of time, all to finally find out they're not going to fix their mistake. Their RMA process is totally, 100% broken. I jumped through all their hoops (repeatedly), and they're playing games. They are clearly a shady company. I strongly suggest you avoid this website and all of Auto Parts Prime's other websites. There are more trustworthy options available.

September 2, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Do not buy from this place

Do not buy from this place. First order was sent incorrectly. Second order was literally shipped with a hole in the bag and completely empty..

August 21, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Good Experience

Product was offered at a price that was a good value, delivered in a timely manner, and seems to be of good quality.

July 21, 2025
Unprompted review

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