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Rated 1 out of 5 stars

I took my phone there as my phone wasnt charging I told them this and they took my phone for 2 hours, when I returned they said they’d checked it and it was the mother board, which would cost £99.99 I... See more

Company replied

Rated 5 out of 5 stars

COVID is the worst thing ever. UNLESS you're a teenager who drops her phone while trying to carry too much. Then, global pandemics pale into insignificance. Luckily, we knew exactly where... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with my service this time, after a previous seamless screen repair. I delivered my device early Saturday morning and was told Monday afternoon. When I called to check on Monday, I w... See more

Rated 1 out of 5 stars

I took my iMac to iSquad in May. The hard drive had failed on it and they told me they could replace it along with servicing the computer. When I got it back from them it struggled with me t... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Electronics Repair Shop
  6. Mobile Phone Repair Shop
  7. Phone Repair Service

Information provided by various external sources

iSquad specialise in professional and fast repairs to your tech devices. Alongside stocking a huge range of pre owned handsets. All repairs and devices purchased are backed by unbeatable warranties. Conveniently located in Chelmsford City centre. With over 50'000 happy customers and highly experienced staff, iSquad can be sure to give your device the much needed TLC it needs.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

211 reviews

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1-star

No history of asking for reviews

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2.4

All reviews

(211)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

iPad woes & Covid 19 couldn't beat iSquad

Despite the blight of Covid 19 on the country, Gordon et al kept striving to provide an excellent service. My wife's, by no means new, Apple IPad was collected, repaired and returned to her with the minimum of fuss. We were impressed both by the service and for the very reasonable cost of it. We would not hesitate to recommend iSquad's services.

May 15, 2020
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Excellent service

Great customer service on repairing my MacBook. The screen was damaged and they provided a competitive quote, friendly service and repaired it ahead of the estimated completion. Very impressed and happy to recommend.

May 12, 2020
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

You did great job in this lockdown as…

You did great job in this lockdown as you did 3 years ago for me!

Best Mac repair shop in Chelmsford - Very reasonable price!

May 4, 2020
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Thanks to Gordon (& Team) for a great…

Thanks to Gordon (& Team) for a great job on my Macbook Pro.

Replaced the battery and thermal paste as well as a full deep clean on the internals. Amazing job, great value and exceptional service and brilliant communication throughout.

I would happily recommend them to anyone who's needing repairs on the laptop or smartphone.

April 1, 2020
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Fast service,friendly staff,good prices…

Fast service,friendly staff,good prices and a great job,i want to say once again thank you guys!!

March 27, 2020
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

trustworthy and fast

was nervous bringing in my mac since it’s such an expensive piece of technology but a week after the fix i can say they did an amazing job! great service, reliable, fast and will be back again!

February 20, 2020
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Quick and friendly service

Quick and friendly service, with a smile, and at a very competitive price. Excellent workmanship and would highly recommend.

January 2, 2020
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Excellent service

Excellent service. Repaired my i-phone £30 cheaper and 3 days quicker than another Chelmsford repair shop had quoted me. Friendly and knowledgable. Would definately recommend.

December 9, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Excellent service and friendly staff

Excellent service and friendly staff
I had repairs on iPhones and iPad would always recommend them

November 28, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Great friendly and fast service.

Great friendly and fast service.
Highly recommended!

November 24, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Cheerful and friendly nice guys…

Cheerful and friendly nice guys excellent workmanship. Would highly recommend them to friends and anyone else.

November 15, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Repaired my Apple Watch and did a good…

Repaired my Apple Watch and did a good job at a good price

November 7, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Great service with friendly staff

Great service with friendly staff. All at a competitive price .

October 25, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

battery replacement

I went in for a battery replacement on an iPhone 7 and they did this while I waited. Less than 10 minutes altogether and not expensive to my mind

October 25, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Excellent

Quick . polite . efficient service at a reasonable cost.

October 16, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Great bunch of guys super fast and…

Great bunch of guys super fast and capable

September 27, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Fantastic service

Fantastic service. My son had water damage to his laptop. It had completely stopped working. Obviously they cannot promise it can be repaired, but gave you confidence that they would do all they could. It is now all working again and at a sensible price. I would definitely use them again. Thanks

August 30, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

A trusted service

I Have had a few different phones repaired at I-squad now and every time they have delivered very good service. The guys know what they’re doing and always fix efficiently and to a high standard. Can’t fault them.

August 23, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Friendly, Knowledgeable and Honest

I visited the iSquad shop in Chelmsford this afternoon to get them to look at my iPhone SE as I was having problems charging the phone. I feared the worst expecting them to have to change the charging port, however a few minutes later - and minus a ton of fluff - my phone was back to it's old self. The guy that served me was friendly, knowlegeable and best of all didn't charge me for the service. I was impressed with his honesty - as he could of told me anything - and promised him a decent review.

August 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Amazing Service

had a flashing screen and just about to go on holiday. saved my life. same day, went and got screen same day and repaired in less than 25 minutes. all genuine parts too. wont be going anywhere else. thanks lads.

July 23, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

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