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Rated 1 out of 5 stars

I took my phone there as my phone wasnt charging I told them this and they took my phone for 2 hours, when I returned they said they’d checked it and it was the mother board, which would cost £99.99 I... See more

Company replied

Rated 5 out of 5 stars

COVID is the worst thing ever. UNLESS you're a teenager who drops her phone while trying to carry too much. Then, global pandemics pale into insignificance. Luckily, we knew exactly where... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with my service this time, after a previous seamless screen repair. I delivered my device early Saturday morning and was told Monday afternoon. When I called to check on Monday, I w... See more

Rated 1 out of 5 stars

I took my iMac to iSquad in May. The hard drive had failed on it and they told me they could replace it along with servicing the computer. When I got it back from them it struggled with me t... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Electronics Repair Shop
  6. Mobile Phone Repair Shop
  7. Phone Repair Service

Information provided by various external sources

iSquad specialise in professional and fast repairs to your tech devices. Alongside stocking a huge range of pre owned handsets. All repairs and devices purchased are backed by unbeatable warranties. Conveniently located in Chelmsford City centre. With over 50'000 happy customers and highly experienced staff, iSquad can be sure to give your device the much needed TLC it needs.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

211 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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2.4

All reviews

(211)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Good efficient service.

July 16, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Went into i-squad brilliant service &…

Went into i-squad brilliant service & good rates, very quick service,
I will be a returning customer .
Well done I- squad.
Colin

June 22, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient & prompt . It was done quickly with good communication throughout.

June 21, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Excellent service really helpful honest

Excellent service really helpful honest and friendly. Fixed the phone and replaced battery whilst we waited. Wouldn’t hesitate in recommending these guys enough. When fixing my husbands phone did not charge until they could ascertain it was not worth doing. Thanks so much for a great service!

June 11, 2019
Unprompted review
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Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Generous and trustworthy.

1st June 2019: I took my Samsung handset in to have the USB port (newer, type C) replaced, because damage was preventing the charger cable from being inserted.

They phoned me later that morning to say it was all okay and that there would be no charge (no pun intended!). It seems there was dirt ingress and they cleaned it out for me.

How many places would have taken me for a ride and charged me £60+? Not- iSquad; totally honest and very generous not to charge me anything for their time.

June 2, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Excellent service

Second time I've used the isquad for repairs. They are polite, friendly, efficient and keep you updated with the repair.

Would highly recommend them.

Well done boys!

May 26, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Great staff and service

Great customer service - very friendly and helpful staff. Very quick and reliable service provided. My phone needed to be sent off to be repaired and it was back and ready to collect in less than a week!

I will definitely recommend iSquad to all of my friends and family!

May 25, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Very good place to repair.

May 20, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Lovely people really professional and…

Lovely people really professional and easy to talk too

May 19, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Great knowledge and service

Great knowledge and service. Would highly recommend them

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very informative and great competitive prices. I wouldn’t go anywhere else.

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Very professional service and good…

Very professional service and good value.

Replaced a keyboard and cleaned up a hard drive.

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Screen replacement

Prompt and efficient service with advice on battery life etc too. Would def use again

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Amazing service thanks David

David was amazing today! Literally saved my life because I stupidly didn’t back up data from my usb, he managed to recover it on the same day!!! So so so so helpful! Couldn’t be more thankful!!

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Did a nice job. Competitively priced.

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

These guys are great

These guys are great, coming to the rescue when my sat on my iPhone (Whoops) & when my battery died. Expensive but that iPhones for you...

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 4 out of 5 stars

Whilst I failed to purchase from iSquad…

Whilst I failed to purchase from iSquad I could not question their endeavours to help me.

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Good prompt service

Good prompt service
Battery replacement for iPhone 6s has been done 9 months now and has now just dropped to 99% full charge capacity

May 15, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

Rated 5 out of 5 stars

Great service

Great service, iPhone screen replaced (again!!👍) while I waited, not the cheapest around but great value for money. You only get what you pay for.
I’ll keep breaking them if you keep fixing them!!

May 14, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey,

Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️

Thanks,

Jazz

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