IBooths Photo Booths Reviews 33

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Avoid! Be careful when booking. Reviews are misleading, has a good rating because a couple of the good reviews are for clothes! Have a scroll down and check. Read reviews on Andy Collins events to fin... See more

Company replied

Rated 5 out of 5 stars

Absolutely loved having IBooth at our wedding. We chose the open booth so we could make more use of some of our wedding flowers as the backdrop and it proved a huge hit with our guests. The photos are... See more

Company replied

Rated 5 out of 5 stars

I hired the Black and White Dance floor for a staff Christmas function. Andy was fantastic- helpful, responded quickly, and was flexible (we altered the pick up time last minute, and he was so accommo... See more

Company replied

Company details

  1. Wedding Service
  2. Party Equipment Rental Service

Information provided by various external sources

iBooths are a photo booth hire company with additional services available including LED letters, Flower walls, Starlit backdrops, Dance floors, Starlit Dance floors and more. We have one of the biggest selection of photo booths in Wiltshire serving Wiltshire, Oxfordshire, Berkshire, Gloucestershire, Cotswolds, Buckinghamshire, Hampshire and all surrounding areas and counties. We're available for private and public events from Birthdays, weddings to corporate events and promotional events.


Contact info

4.1

Great

TrustScore 4 out of 5

33 reviews

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Rated 1 out of 5 stars

Avoid

Avoid! Be careful when booking. Reviews are misleading, has a good rating because a couple of the good reviews are for clothes! Have a scroll down and check. Read reviews on Andy Collins events to find out the kind of person you're dealing with. Awful service, avoid at all cost. Good reviews have clearly been written by friends of the company. Do your research! You have been warned.

November 23, 2021
IBooths Photo Booths logo

Reply from IBooths Photo Booths

Thank you for your kind words. Have we actually provided any kind of service to you? We have no idea who you are.

Rated 5 out of 5 stars

Amazing quality photos and service. Perfect for our wedding

Absolutely loved having IBooth at our wedding. We chose the open booth so we could make more use of some of our wedding flowers as the backdrop and it proved a huge hit with our guests. The photos are such amazing quality and we couldn't be happier, thank you so much!

November 13, 2021
Unprompted review
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Reply from IBooths Photo Booths

Hi Sarah and Jamie, thank you so much for your kind words. We had a blast at your wedding with so much love and laughter coming from the booth from your friends and family. It's an absolute privilege to be part of our clients big days and the flowers did look stunning as the backdrop. All the best to you both.

Rated 5 out of 5 stars

We hired the retro magic mirror for our…

We hired the retro magic mirror for our wedding on Sunday, we're so glad we did! It was absolutely amazing!! We were a bit worried our guests wouldn't know what to do but Andy was amazing!! Explained everything and everyone absolutely loved it. The best part was the props and hearing all the laughter. It was way better in real life than the website gives credit for. Thank you sooo much Andy and your team, you were amazing from start to finish. We were even given a guest book at the end full of our photos which was a real surprise as I hadn't actually realised this was part of it. Thanks so much. I've passed your details to the boss for our xmas party if you would come back to London again!

November 11, 2021
Unprompted review
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Reply from IBooths Photo Booths

Hi Sarah and Philip, thank you so much for your kind words. It was an absolute pleasure being part of your day so thank you for allowing us to be part of it. I love seeing peoples reactions to the magic mirror! I'm delighted you liked the guest book, I hope it brings you many years of joy looking through all the photos. Everyone had an amazing time trawling through the props - it really was a blast to watch and be part of.

Hopefully I would very much love to join your xmas party again in the Capital. I hope to see you again soon then :) All the best to you both. I've also sent your photos via usb today so you should get that in the next day or so. Contact me if you don't and I'll sort that out for you.

All the best and thank you again.

Rated 1 out of 5 stars

Stay away

I’m not going to go into too much detail because I don’t want to waste any more time on this guy.
Spent the first 90mins of my wedding party trying to get hold of him (which I couldn’t) because they turned up nearly 2 hours after the party had started.
The wording on the photo booth images was wrong, 95% of photos aren’t centred and people missing off to the side.

I wasn’t going to write a review as I wanted to email Andy privately to give feedback (didn’t ask for anything back). The email I received back from Andy was absolutely outrageous. Starting the email with ‘what a surprise (not)’, clearly he knows his service is appalling and knows he will get bad feedback.

I was going to ask Andy if he spoke to all of his customers like this, but reading some of the reviews on this page…. He absolutely does. The email was aggressive and nonchalant. He clearly can’t take any bad feedback and I’m sure will reply to this comment.

As per many of the reviews on here, Andy didn’t come to introduce himself (I didn’t even realise it was him until the next day). They had a go at 3 small kids at the party for taking too many photos in the booth as people were waiting… they weren’t. A few people at the party have since mentioned that the staff were rude and not engaging.

At the end of Andy’s email, he actually sent his Trustpilot link and said ‘ Here's our trustpilot link to save you the trouble searching for it so you can tell everyone what a really crappy service we provide and let everyone know to stay well clear.’…. So here I am.

I don’t normally read bad reviews but please trust me, read the other bad reviews (that all tie up) and don’t trust them with the biggest day of your life.

EDIT - after Andy's reply.

Yet more proof of Andy's character in the reply that he sent. If I cared a bit more, I'd post the email confirmation where I told him the event started at 6pm. We had to change venues after covid postponed our Wedding, not once did Andy mention updating the contract to the new dates, so his point is completely invalid. It's not up to them who has the photos. Also yes, Kerry came up to me to apologise for the latest, which was then counteracted by Andy standing there all night with a face like a slapped a r s e but again, don't take my word for it, check the reviews on his DJ page.

Yes, this was a favour that we still spent money on and since then, the Agent that recommended Andy has said he won't be recommending him ever again.. say a lot, huh?

EDIT AGAIN - this was Andy’s last message to directed to my wife.. what a lovely person.

Have a lovely life together, I’ve never met a couple so truly deserving of each other.

He also said to me ‘just looking at your photos, shows your character’

What a vile man

November 11, 2021
Unprompted review
IBooths Photo Booths logo

Reply from IBooths Photo Booths

Dan said that 95% of the photos are cropped out. We wouldn't normally do this but to defend ourselves against lies and sensationalism on Dan's part, I would like to invite anyone reading this to view the photos taken at Dan's event and judge for themselves whether 95% of people are cropped out.

http://gallery.ibooths.co.uk/u/iBooths-Photo-Booths/Dan-Emms-Wedding

Whilst you did send us an email stating that the party starts at 6pm and finishes at midnight, that's the party times. Most if not all our clients tell us what time the event starts. The contract which you signed and agreed to clearly states (and you have a copy) we will arrive an hour before the booth start time which we did and arrived at 7pn when Kerry greeted you. We were all set up and the first photo taken at 7.50pm. So why you say we were 2 hours late is beyond me.
You also said in an email to us that we also left 90 minutes early. Again we needed to correct you as the time stamp on the metadata shows that the last photo was in fact taken at 10.59 & 36 seconds. Dead on the cut off time.

We always welcome children using our booths, however, those Children need their parents present at all times not only as it's the law with GDPR but also safeguarding practices. Unfortunately some parents saw us as a babysitting service to keep the kids out of the way and were unhappy with the fact that they had to accompany their own children whilst using the booth. Photo booths always draw a crowd and there's a queue of guests waiting, so we insist after every session that guests re-join the queue if they wish to have another session. This is for fairness so everyone gets to enjoy the booth. If we didn't do this, kids would be using it all night and nobody else would get a look in.

You also mentioned where the mirror was positioned. But that's a conversation you need with the venue. We are told where to go and generally the positioning is agreed well in advance between you and the venue.

Rated 5 out of 5 stars

Nothing but praise

iBooths provided a beautiful "Magic Mirror" for a wedding I was organising. Andy was super attentive to detail, making sure everything was safely set up and properly working. The customisation of the mirror and the printed photographs was brilliant and I've had nothing but praise and lovely comments back from the guests and the Bride & Groom as well. I'll certainly be using iBooths again in the future and couldn't recommend them more highly to anyone needing a photo booth for their event.

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant photo booth for our wedding

Brilliant photo booth for our wedding. We received great communication via email with Andy prior to our wedding and nothing was to much trouble. Ibooths created a bespoke photo template which went with the theme of our wedding and looked great on the day! Great quality photos and lots of great props for our guests to use! Quick set up on the day and a really relaxed feel which allowed our guests to have a great time. Would highly recommend!

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Everyone thoroughly enjoyed the photo booth and it’s great that everyone gets a print as well as a copy being put in a guest book for us. Would highly recommend

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Used for a large community party

Used for a large community party! everything ran smoothly. Great prices! Great communication! Friendly Service! Highly recommended! Would use again!

March 2, 2020
Unprompted review
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Reply from IBooths Photo Booths

Hi Steve, thank you very much for your review. We're naturally delighted that you enjoyed the service we provided you and very much hope we can be of service to you again in the future.

Rated 5 out of 5 stars

Again absolutely amazing!

We’ve been using iBooths for the past 3 years for our annual corporate Christmas event and every time the service and products have been faultless.

The quality of the photos are superb, and even makes us a custom photo template with our logo and Xmas message.

We’ve already booked with them for next year and very much looking forward to it all again.

Thank you so much

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Photo mirror at our wedding

We hired the photo mirror for our wedding and we are so glad we did. People were queuing for it they loved it so much and the quality of the shots were like a professional photographer. Not only was Andy just really great and easy to deal with but I also got the digital copies of the photos before we had even woken up the next morning. Truly great service and our wedding wouldnt have been the same without it.

December 9, 2019
Unprompted review
IBooths Photo Booths logo

Reply from IBooths Photo Booths

Hi Joanna, thank you so much for your kind words, were naturally delighted you enjoyed the mirror experience during your amazing wedding. We pride ourselves on the quality of our images to ensure they are vibrant, crisp and will last without fading.

I wish you both every success and happiness in the future and a very happy Christmas to you and your families.

Rated 5 out of 5 stars

We would highly recommend iBooths

We would highly recommend iBooths! Andy is friendly, so so helpful and unbelievably punctual with his communications to us. We organised our wedding from abroad and it meant a lot to feel like we could ask him anything. The photobooth was exactly as we wanted it to be, and it was a lot of fun for our guests. Thank you so much!

November 1, 2019
Unprompted review
IBooths Photo Booths logo

Reply from IBooths Photo Booths

Hi Min and Sam, thank you so much for your kind words and taking the time to leave us a review, It was an absolute pleasure being part of your amazing wedding capturing lots of memories for you both. I wish you every success and happiness for the future, all the best. Andy

Rated 5 out of 5 stars

Hardenhuish Prom

This is the second year that we have used Andy at IBooths, and I cannot recommend enough! The booths are great, they don't take up a lot of space but you can fit lots of people inside (I think we managed 10 at one point!) There are lots of props available, and you get to change pose after each photo, so you get a single print with 4 different photos. Our students liked it that each of them got a print, they are not limited like some other photobooths we have used previously. You can also personalise your prints, again a really nice touch. Great contact before the event, and afterwards too. Well done - see you for our next Prom!

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great entertainment!

We had an ibooth at our wedding and everyone really enjoyed using it!some great funny pictures to look back on!It arrived on time and a professional service.
Thank you so much

April 28, 2019
Unprompted review
Rated 5 out of 5 stars

Christmas Function Dance Floor- fantastic product and service

I hired the Black and White Dance floor for a staff Christmas function. Andy was fantastic- helpful, responded quickly, and was flexible (we altered the pick up time last minute, and he was so accommodating). The floor looked great, and really added something special to our event. Any put the floor down within 15-20 mins of arriving, and took it away even quicker. I would recommend to anyone, and will definitely be using again!

February 5, 2019
Unprompted review
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Reply from IBooths Photo Booths

Hi Lucy, thank you very much for your kind words, it was a genuine pleasure being of service to you. If there's anything else you may need in the future please do not hesitate to contact me.

Rated 5 out of 5 stars

Amazing photobooth service with lovely…

Amazing photobooth service with lovely staff. I booked quite last minute for a work event and the ibooths team were straight on the case, arranging everything quickly and smoothly. Fab friendly service on the night too - one of the best set ups I've seen

October 23, 2018
Unprompted review
IBooths Photo Booths logo

Reply from IBooths Photo Booths

Thank you very much for your kind words and the time to leave us a review, we really do appreciate it. We have a great time during your event and was an absolute pleasure being of service to you.

If you need anything else in the future, please do not hesitate to contact us.

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