I m regular customer in there site 1 month ago i deposit 2500rs till now I didn't receive in my wallet they says my money not received in there system now what will I do know they just eat my money U... See more
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After I posted my review on Trustpilot, iCash.One replied publicly asking me to contact them by email for resolution. I did email them again as requested, but there is still no proper reply or r... See more
Company replied
Worst still now no upadte and they are not replying. They think that we won't complaint on small amounts. I didnt recived my withdraw still now I made on 13may2026 paymet id 9309660 they simply update... See more
Company replied
I have been using icashone since it started before, it was Astropay now it's icashone. I only use icashone for faster transactions to gaming websites but, 4th June 2026 i made a deposit of 1000 rupees... See more
Company replied
Company details
Written by the company
iCash.One is a comprehensive platform designed to bridge the gap between merchants and payment solutions. This system facilitates seamless transactions and interactions, allowing merchants to easily integrate and accept different payment solutions. This interconnected approach not only enhances the customer experience but also drives growth and operational efficiency for merchants.
Contact info
Third Floor, Landmark Square, 64 Earth Close PO Box 707 Camana Bay, Grand Cayman Cayman Islands, KY1 9006, Cayman Islands
- support@icash.one
- icash.one
Breach of guidelines
Deposit not added 2500
I m regular customer in there site 1 month ago i deposit 2500rs till now I didn't receive in my wallet they says my money not received in there system now what will I do know they just eat my money
Update - they didn't contact me they are lying
April 23, 2026
Unprompted review
Reply from iCash.One
Hi Rohit!
We’re sorry to hear that your experience hasn’t been positive — that’s definitely not what we aim for.
We have located your account, and a member of our support team is already reaching out to assist you.
Please keep an eye on your email and phone for an update from us shortly.
Best regards,
iCash.One Team
24 Hours Later – Still No Contact Despite Public Promise
24 Hours Later – Still No Contact Despite Public Promise
Update on my ongoing case (User ID: H1va0dq2ci, Request: 264061).
iCash One publicly responded to my Trustpilot review saying:
"A member of our support team is already reaching out to assist you. Please keep an eye on your email and phone for an update shortly."
It has now been over 24 hours. No email. No call. No contact whatsoever.
This is a pattern — public promises on Trustpilot to appear responsive, while privately closing cases and making no real effort to resolve genuine issues.
INR 27,274 of my money remains frozen and I have received nothing but empty promises and generic responses.
Request: 264061 | User ID: H1va0dq2ci
May 14, 2026
Unprompted review
I have been using icashone since it…
I have been using icashone since it started before, it was Astropay now it's icashone. I only use icashone for faster transactions to gaming websites but, 4th June 2026 i made a deposit of 1000 rupees but, the money isn't credited to my account till now and it shows transaction is expired in the app. Even after 48 hours I got WhatsApp Messe from the customer service and solved my issue. Thanking them 🙏 for valuing their customers
June 4, 2026
Unprompted review
Reply from iCash.One
Hello,
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are pleased with our service and that we have met your expectations.
At iCash.one, customer satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us if there's anything else we can do for you.
Best Regards,
iCash.oneTeam
Reply from iCash.One
Hello Tharun!
Thank you so much for your wonderful feedback! We’re really happy to hear that you find the app best and that you’re enjoying instant deposits and withdrawals.
At iCash.one, we always strive to make things smooth, fast, and reliable for our users, so it truly means a lot to hear this from you. We really appreciate your recommendation and support!
If you ever need any help or have any questions, we’re always here for you.
Best Regards,
iCash.one Team
10,000 payment not received my i cash…
10,000 payment not received my i cash one app wallet balance deducted from my bank account but not received my i cash one app wallet
August 17, 2025
Unprompted review
Reply from iCash.One
Hello Lakhwinder,
We sincerely apologize for the inconvenience this situation may have caused you regarding your deposit of INR 10,000. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up. If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
Very good and easy for payment also…
Very good and easy for payment also good offers
June 2, 2026
Unprompted review
Reply from iCash.One
Hello Pankaj,
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are pleased with our service and that we have met your expectations.
At iCash.one, customer satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us if there's anything else we can do for you.
Best Regards,
iCash.oneTeam
I had top of 6000 I had send all…
I had top of 6000 I had send all proofs,with out resolving my issue simply blocked my account I have all proofs of sent amount and I have waited,,there were lot of pending transfers for me from intiation of point a guy named peter helped me in solving all issues,after than I had started fresh execution in my first execution only gone wrong 6000,where I top up but it had not credited,I have sent pop everytime,they just suspended my account I can't further use it,what should I do should I go legally peter come into picture please and solve my 6k top up allow me to use later you suspend it no problem even there are 500 icash coins.
June 2, 2026
Unprompted review
Poor customer service .site not recommended to use
After I posted my review on Trustpilot, iCash.One replied publicly asking me to contact them by email for resolution. I did email them again as requested, but there is still no proper reply or resolution.
This is the same old pattern: they ask customers to mail support, then keep saying the process takes time, without giving any clear update or final outcome.
My ₹1,999.6 payment was debited through PhonePe Prepaid Wallet but was not credited to my iCash.One account. I have already shared all proof, including PhonePe confirmation, Payment ID 500955085, original transaction ID, and merchant settlement UTR.
At this point, asking me to email again is not a solution. I need a proper resolution, not repeated delays.
May 8, 2026
Unprompted review
Reply from iCash.One
Hello Reddy!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
I had a serious issue with iCash.one…
I had a serious issue with iCash.one where I could not access my 50,000 FCFA due to a PIN code bug. The problem lasted for more than a month (since April 26, 2026). The regular support team was slow and gave me no real solution.
However, after I contacted a senior specialist named Peter Foster via WhatsApp and LinkedIn, he took my case seriously. Within a few days, the bug was fixed and I was able to withdraw my money.
Positive: Peter was professional and finally solved the problem.
Negative: The initial support was very poor. I had to wait over a month and threaten legal action to get help.
iCash.one needs to improve its first-level support and fix technical bugs much faster.
May 26, 2026
Unprompted review
Reply from iCash.One
Hello Nagnaniga,
Thank you for sharing your experience and feedback with us.
We’re sorry to hear about the delay and frustration you faced, but we’re glad the issue was ultimately resolved successfully.
Your comments regarding support response times and technical issues have been noted and will be shared internally as we continue improving our services.
For any future assistance, please feel free to contact our support team directly at support@icash.one, and we’ll review your case as soon as possible.
Best regards,
I got a 50% roobet cashback offer I…
I got a 50% roobet cashback offer I deposited but I didn't get the cashback I submitted all details to support and it's been a long time since I did the depo
Why are the supports all Ai
How long does it take for a complaint to get resolved it's been ages
It's been 3 days since I made a ticket can someone help
Edit: after help from support it was resolved and I got some extra for my inconvenience thank you support it was bit annoying that I had to wait but it worked out
April 6, 2026
Unprompted review
Reply from iCash.One
Hello Dean,
We sincerely apologize for the inconvenience and frustration caused by the delay in resolving your Roobet 50% cashback reward. We understand that you submitted all the requested information to our Support Team and have been waiting for an update regarding the missing cashback.
Please be assured that your case has already been escalated and is currently under review by the responsible team. We understand your concerns about the time taken to resolve the matter, and we appreciate your patience while the investigation is being completed.
While we cannot provide an immediate resolution until the review is finalized, we want to assure you that your case remains active and is receiving the attention it deserves. Our team is working to verify the promotion details and ensure the appropriate outcome is reached.
We appreciate you bringing this matter to our attention and giving us the opportunity to make it right. As soon as we have an update, we will contact you directly via email. Thank you for your patience and understanding.
Best Regards,
Trustworthy app as i have been doing…
Trustworthy app as i have been doing transactions daily and recently there was one transaction issue and they have resolved smoothly.
May 22, 2026
Unprompted review
Reply from iCash.One
Hello Yashwanth!
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are pleased with our service and that we have met your expectations.
At iCash.One, customer satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us if there's anything else we can do for you.
Best Regards,
iCash.oneTeam
Best wallet website i ever seen
Best wallet website i ever seen. My deposit stuck few months back but they contact by himself and add same amount in wallet as a compensation which is unbelievable. I suggest everyone who play online use online icashone.
May 21, 2026
Unprompted review
Reply from iCash.One
Hello Gurjot!
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are pleased with our service and that we have met your expectations.
At iCash.one, customer satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us if there's anything else we can do for you.
Best Regards,
iCash.oneTeam
Worst still now no upadte and they are…
Worst still now no upadte and they are not replying. They think that we won't complaint on small amounts. I didnt recived my withdraw still now I made on 13may2026 paymet id 9309660 they simply updates status as completed i send them bank statements too and simply said we will review still now no update and replying. Worst reviews and for me slipper shop trusting this fraud app for second time now all should raise cyber complaints on this this app should shutdown in india please people of India simply raise cyber complaints on portal or call 1930 please this app should shutdown they eating our money by not giving withdraw and deposits
May 12, 2026
Unprompted review
Reply from iCash.One
Hello,
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated support team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash. one Team.
Money not received
I did a withdrawal from stake.com.
Amount was withdrawn from my account and sent to my icash account from merchant.
I have not received my money yet
It was from 2nd may and it's may16.
1399. Rupees withdrawal is not received. I am also not even sure if they will let me withdraw that to my bank account as well id i ever receive!
This has happened to me for 2 transactions and i have only made 2 transactions till now so it means it happens every time! .
Ticket no - 251071
User id - pesNLeR3V2
Proof of transaction is already submitted.
Its been so many days and 11 emails still i have not received any money
May 2, 2026
Unprompted review
Reply from iCash.One
Hello Anand, we’re sorry to hear your experience hasn’t been positive. That’s not the standard we aim to provide. Thank you for sharing your feedback. We’d like to look into this further, and our support team is already in contact with you directly to assist and help resolve the matter safely.
I withdrew my cash from deriv through icash one on 9/5/26, it hasn't registered on my mpesa to date. No one picks calls or answer messages. They look like fraudsters. Keep off them.
I don't know. Just let them pay customers
May 9, 2026
Unprompted review
Reply from iCash.One
Hello Sam,
We’re sorry to hear about your experience. We couldn’t locate your case, but we take your concerns seriously and are here to help.
Please contact us via our Help Center at support@icash.one and share your registered email, phone number, and transaction details so we can assist you promptly.
iCash.One Team
Full of scams..
Full of scams...
Deposits are missing here..
My deposit was successful on 28/01/26
I shared my bank statement and bank confirmation email that show the transaction successful
But still customer care team not received
They said they are genuine but they didn't provided proofs
Bank are most Trustable even they given proofs and email confirmation but this app team feels like they are better then banks
Full of frude app
January 28, 2026
Unprompted review
Reply from iCash.One
Hello Chanumolu!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact regarding your deposit made on 28/01/26 and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
Do NOT deposit money into iCash.One…
Do NOT deposit money into iCash.One App! This platform is a total scam. I have been a user for a long time, but they have now stolen 5,000 INR from me.
I made deposit via phonepe UPI (Payment IDs: 500897690). The money was deducted from my bank account immediately, but it was NEVER credited to my iCash wallet or not refund to my bank account. It has been nearly a month, and the funds are still missing.
However, the deposit request automatically expired by your system and you are delaying my deposit and ignoring my issue.
UTR no - 245984793451
Transaction ID - T2604210215307094596366
I request you either credit 5000rs in icashone wallet of initiate full refund to my bank account.
The "Support" is a joke:
They ignore all emails.
They give fake "ticket numbers" to buy time.
They claim they are "reviewing with processors" but never provide a solution.
Now, they have stopped replying altogether.
They are happy to take your money in seconds, but when it fails to show up, they vanish. I have already filed a formal complaint with the National Payments Corporation of India (NPCI) and the RBI BANK.
STAY AWAY from this app if you value your money. They are defrauding their customers!
April 21, 2026
Unprompted review
Reply from iCash.One
Hello Balkrishna,
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
My icash withdrawal not received my…
Review Title: Withdrawal not received since May 16, 2026 - Very Poor ServiceReview Body:"I am writing this review to express my deep frustration with iCash.one. I initiated a withdrawal on May 16, 2026, but even after several days, the money has not been credited to my bank account.I have followed all the steps, but there is no clear update from the customer support team. This is highly unprofessional as my hard-earned money is stuck. Many other users are also facing similar issues where withdrawals are marked 'Success' in the app but not received in the bank.Please resolve my issue and credit my withdrawal amount immediately.Transaction Date: 16-05-2026Issue: Withdrawal not received
April 1, 2026
Unprompted review
Reply from iCash.One
Hello Subodh,
Thank you for sharing your review regarding your withdrawal and for providing the ticket number. We understand how important this is, and we appreciate you bringing it to our attention.
Our support team is already reaching out to you directly to assist further. Please rest assured that we’re here to support you every step of the way.
If there’s anything else you need in the meantime, don’t hesitate to let us know.
iCash.One Team
Very bad experience i have deposited…
Very bad experience i have deposited 6000 money has debited from my side but I cash wallet not credit transfer is pending from i cash one side 24 hours almost complete but money not add this is scam app not download any one #252796
May 5, 2026
Unprompted review
Reply from iCash.One
Hello,
Thank you for sharing your review regarding your top-up and for providing the ticket number. We understand how important this is, and we appreciate you bringing it to our attention.
Our support team is already reaching out to you directly to assist further. Please rest assured that we’re here to support you every step of the way.
If there’s anything else you need in the meantime, don’t hesitate to let us know.
iCash.One Team
Icash.one is a scammer
Hello,
My user ID:nrwjVR020H
Please note I had requested withdrawal amount of 10000/- INR on 2nd of May and status is showing success but amount not credited to my bank account, and the withdrawal id is 230070, also i have provided bank statement and still no resolution from i cash they just say we are looking on it clearly and escalate but still not yet resolved.
Please provide your CEO contact details directly will complain him
Note: it's been 4days and still amount is not credited to my account
Regards,
Rafi.k
May 2, 2026
Unprompted review
Reply from iCash.One
Hello!
Thank you for sharing your review regarding your INR 10,000 withdrawal. Our support team will be in touch with you shortly to assist you.
We're here for anything you need.
iCash.One Team
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