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Rated 1 out of 5 stars

I bought a bracelet and paid close to $700 for it. You would think it would not break within the first year. But it did, I contacted customer service and was told the warranty does not cover accide... See more

Rated 5 out of 5 stars

I like all my jewelry I purchased from these guys trust me if you haven’t gotten anything from them you’re going to hate going elsewhere…. I’m not done with them yet I see more that I want … And want... See more

Rated 5 out of 5 stars

Great customer service, these guys are on the ball and they don’t play. Always treated me with the utmost respect and the quality of the products are fantastic. That paired with amazing customer servi... See more

Rated 3 out of 5 stars

Overall experience is 5 star. I purchased the necklace and pendent for my son for Christmas. Unfortunately, after two days of wearing the chain my son had an allergic reaction. Since, this was orde... See more

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3.1

Average

TrustScore 3 out of 5

403 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great ordering process

Very easy going through the ordering process. The jewelry is remarkably as shiny as the real thing. I really get excited when I see an Ice Mob package and I’m never disappointed. Try it, you’ll love it

February 21, 2024
Unprompted review
Rated 4 out of 5 stars

Shipped quick

Shipped quick. Nice packaging. Just as described. I think I needed at least a 22” though. The 20” isn’t long enough.

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a chain, 2 necklaces

I bought a chain, a bracelet, and a necklace from them, but they all lost their shine and luster within six months.
Two of the pendants, a compass and a cross, had defects such as the back metal piece falling off. The blue diamond-like striped bracelet didn't keep the shine that was promised.
The bracelet broke because it was not soldered properly, and when you asked for a replacement, they gave you an attitude and said they only replace it once. which they did.
I did not bother to try to replace the other items because of the hassle did not trust them to do it.
The products were not worth the 200-plus dollars I spent, and I regret buying from them.

One star - Terrible quality and service

I bought a chain, a bracelet, and a necklace from ice. CO, and I wish I hadn’t. All of them lost their shine and luster within six months, and looked cheap and dull. The pendants were even worse. The back metal piece fell off the compass, and the blue diamond on the cross cut into the pendant. The bracelet broke because it was not soldered properly, and when I called customer service, they said they only replace items once, and they acted like they were doing me a favor. I didn’t even try to replace the other items, because I knew they wouldn’t do it or they would give me more trouble. I wasted over 200 dollars on this junk, and I can’t wear it anymore. It’s a rip-off. Don’t buy from them.

February 19, 2023
Unprompted review
Rated 5 out of 5 stars

Greatservice received the…

Great customer service received the necklace in about 5 days really quick. I have had it about a couple of months now and still loving it. I get so many complements on it and people really like it. This necklace was definitely worth every penny and I would buy again and if anyone is looking for a really nice necklace for the money this is it.

February 11, 2024
Unprompted review

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