I bought a bracelet and paid close to $700 for it. You would think it would not break within the first year. But it did, I contacted customer service and was told the warranty does not cover accide... See more
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I like all my jewelry I purchased from these guys trust me if you haven’t gotten anything from them you’re going to hate going elsewhere…. I’m not done with them yet I see more that I want … And want... See more
Great customer service, these guys are on the ball and they don’t play. Always treated me with the utmost respect and the quality of the products are fantastic. That paired with amazing customer servi... See more
Overall experience is 5 star. I purchased the necklace and pendent for my son for Christmas. Unfortunately, after two days of wearing the chain my son had an allergic reaction. Since, this was orde... See more
3.1
Average
403 reviews
Hasn’t replied to negative reviews
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High quality product
High quality product. My husband loved the bracelet.
I bought the wrong size, and my only issue was I wasn't able to exchange it for a bigger size, it wouldn't let me select the bigger size when I tried to exchange it. I had to do a return with a refund and purchase the bracelet in a bigger size. Still 5 stars, easy processes. Paid for return shipping, high quality product. Heavy and well made. Recommend their products!
January 2, 2024
Unprompted review
Excellent customer service!
January 2, 2024
Unprompted review
I like all my jewelry I purchased from…
I like all my jewelry I purchased from these guys trust me if you haven’t gotten anything from them you’re going to hate going elsewhere…. I’m not done with them yet I see more that I want … And wanting to say Happy New Year’s to all and let’s go shopping
December 31, 2023
Unprompted review
I did receive my items yet
I have received my items as of this date, so I can't give a review on something I don't have
December 29, 2023
Unprompted review
That Ice Mob provides exactly what they promise.
I am very pleased with the product (Baguette Band Ring). The quality was even better than expected. I am a delighted and satisfied customer.
December 1, 2023
Unprompted review
My experience was clean and good fast…
My experience was clean and good fast delivery can’t cap ! Also my shi hitting lmao my bracelet 🥊✅✅🔥👌🏻👌🏻 I appreciate y’all
December 6, 2023
Unprompted review
Really good shipping greatly quality…
Really good shipping greatly quality and prices
December 22, 2023
Unprompted review
The ice was pretty solid
The ice was pretty solid, I personally think the chain I bought was no let down or nothin, preciate yall comin thru
December 21, 2023
Unprompted review
A CHRISTMAS GIFT
I PURCHASED THIS PIECE AS A CHRISTMAS GIFT FOR MY GRANDSON SO IT,S STILL IN THE BOX UNTIL HE GETS IT. HOWEVER I DID LOOK AT IT AND IT IS A BEAUTIFUL PIECE OF JEWELRY
December 20, 2023
Unprompted review
IceMobb replaced one of my chains
IceMobb replaced one of my chains. The process was simple and I received my new chain fast. I’ve ordered from IceMobb about 6 times or so, and will coming to do business with them.
December 8, 2023
Unprompted review
I so satisfied and love this chain
I so satisfied and love this chain. I’m in the process of ordering the cubit link chain.
December 18, 2023
Unprompted review
Great prices for the stuff you recieve
Great prices for the stuff you recieve. When I wear icemob jewelery when I go I I get so many compliments
November 27, 2023
Unprompted review
Hey this IceMob gear is the best for…Being the New You
Hey this IceMob gear is the best for Less,i feel great when i am drapped out in the Ice
December 1, 2023
Unprompted review
I didn’t have to wait long for my…
I didn’t have to wait long for my purchase to arrive. They sent me email every step of the way, tracking my purchase in its journey to get to me. My purchases are very acquisitive and ppl compliment me on them all the time. Plus the prices are very reasonable and affordable.
September 1, 2023
Unprompted review
Shipping Thirst for Brand Recognition
The jewelry is fine. A few kinks from being packaged in the lil bag but it's ok I'm sure they will work their way out. The problem I have is it being shipped in a "Branded" mailer so everyone knows its jewelry.
December 15, 2023
Unprompted review
Reply from Ice Mob
Hey Kortney,
thanks for your thoughts! We're really glad you're liking the jewelry, and your point about the packaging is well taken.
We're always aiming to get better, so your feedback is super valuable to us.
The shine on the tennis chain and…
The shine on the tennis chain and bracelet are great, but before I could even wear or try the chain on a diamond fell out which was disappointing..
December 15, 2023
Unprompted review
Reply from Ice Mob
Hey Jaylyn,
we're really sorry to hear about the diamond falling out.
Could you please reach out to our support team at support@icemob.co?
We'd love to get this sorted out for you and make sure you're looking your absolute best with our jewelry.
Thanks for letting us know, and again, our apologies for the inconvenience.
The jewelry is nice
December 14, 2023
Unprompted review
Chain that I got with the pennant…
Chain that I got with the pennant looked really cheap made and it wasn't even long enough like I thought it was going to be other than that I was satisfied with my purchase
December 12, 2023
Unprompted review
Reply from Ice Mob
Hey Tyrone,
thanks for reaching out and sharing your experience. We're truly sorry to hear the chain didn't live up to your expectations. And we take pride in our quality, so what you've described isn't typical.
Can you please email our customer support team at support@icemob.co with more details?
We're confident in our products and suspect yours might be a rare defect and we are committed to make it right for you.
I have yet to receive my chain.
December 5, 2023
Unprompted review
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