I bought a bracelet and paid close to $700 for it. You would think it would not break within the first year. But it did, I contacted customer service and was told the warranty does not cover accide... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like all my jewelry I purchased from these guys trust me if you haven’t gotten anything from them you’re going to hate going elsewhere…. I’m not done with them yet I see more that I want … And want... See more
Great customer service, these guys are on the ball and they don’t play. Always treated me with the utmost respect and the quality of the products are fantastic. That paired with amazing customer servi... See more
Overall experience is 5 star. I purchased the necklace and pendent for my son for Christmas. Unfortunately, after two days of wearing the chain my son had an allergic reaction. Since, this was orde... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My package was returned for no reason…
My package was returned for no reason and it took half a month to even notify me

Reply from Ice Mob
Would b a 5 but the gold chain you sent…
Would b a 5 but the gold chain you sent with the cross pendant is changing(tarnishing) very dissatisfied with that. My husband and I like everything else.

Reply from Ice Mob
Worst shopping experience for a long…
Worst shopping experience for a long time. Ordered Nov. 14 th. with express delivery. After one week still no outgoing package. Customer Service answered after third email with standard answers. They told that whoever is now in charge of my purchase and will take care about it. Nothing happened again and merchandise still not arrived. But marketing offers they send every 30 minutes. Very very disappointed so far.
Great experience
I got one of their cheapest, basic chains and by the way it looks and feels, I already know I'll be buying more products in the future. Navigating the website was easy and and the checkout was smooth, plus quick shipping,,
I’ve not received the order yet so how…
I’ve not received the order yet so how can I review it? Is there something I should know about the order? Has it been delivered elsewhere?
It was delivered 5 days after this and I am pleased to the point where I need to continually clean it to keep the bling going. Seems to lose its luster over a 2 day (FYI, it is not worn in the shower) span
Still haven’t gotten my chain or…
Still haven’t gotten my chain or anything telling me when its coming ..
great piece,pricr,and service
I really appreciated the updates when…
I really appreciated the updates when it was coming. It is very sparkly, but I didn't realize how big it was, that's my fault for not checking the size.
Icemob is the only mob to mob with
Icemob is the only mob to mob with! They are super chill they have great product and amazing philosophy. Why spend 1000s on an iced out chain when you can get chain from Icemob for way less that looks way better. Only a fool spends thousands on a chain. Ice mob will help you get your blizzard on looking amazing without breaking your bank real talk
Scam
Scam. They are a joke. My package was returned to the sender apparently a label issue "quoting the USPS" My order is being sent back to them and when I emailed them they responded back saying that one of the items is out of stock to choose something else. I asked for a refund and no response. They will still have your money and no communication. BE AWARE.
The chain broke when I tried to get it…
The chain broke when I tried to get it out the plastic😑
Good gear and it will turn heads like…
Good gear and it will turn heads like the advertisement mentioned.
Product hasn't been shipped
I ordered a chain for my son's birthday and paid for express shipping. I got a notice that the product was being shipped but the tracker says that it hasn't even left the facility. It's already 4 days and the product hasn't shipped, even though I should have already received it. There is no way to speak to anyone or to find a phone number. The only way to reach someone is apparently to send an email. That's ridiculous. I wish that I had read these reviews before I placed an order.
Three weeks later, no product, no refund- just a lot of canned responses and an occasional response that may be from a real person saying that “they’re working on it”. I question the legitimacy of this company. They have ZERO customer support.
Finally, received the product weeks later, after I had to file a dispute with my card company. Matter closed. Would not do business with this company unless they improve access to customer support.
BEAUTIFUL SWAG!!!!!!!!Very happy with the chain
Very happy with the chain, well made, lots of shine very comfortable to wear. Have already ordered two more pieces.
Turns green quickly
Nice chain and all but does in fact turn green… even with proper care
I wanted to make an exchange and I got…
I wanted to make an exchange and I got to keep both! Great customer service!
Just received my purchase and they did…
Just received my purchase and they did not disappoint.. love it.. 👌
Thank you .
I really like the necklace I got but
I really like the necklace I got but, I have ordered twice now and I still haven’t gotten my other chains. It’s been a whole month and I haven’t received it. Nobody is there to help me either, I just want my pieces!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







