Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
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Communication was excellent throughout the process. One downside DX do not let you chose a delivery time. You need to ensure your home all day until they send you an email on the day to explain the ti... See more
Company replied
Items arrived when promised. Small issue with a manufacturing defect on one item which was immediately replaced. Very happy with all aspects of my purchase.
Company replied
I have ordered from icepacks4less before, so had no hesitation in ordering again. My delivery came very quickly, good company to deal with and no problems at all.
Company replied
Company details
- Physiotherapy Equipment Supplier
- First Aid Station
- Massage Therapist
- Medical Supply Store
- Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
425 reviews
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Efficient service and low price.
July 7, 2025
Reply from Icepacks4less
Thanks for taking the time to leave such kind feedback. We’re glad we could help, and we hope to see you again soon, Ray.
Kind Regards,
IcePacks4Less Customer Service Team
Instant Ice packs review.
As advertised, good use by date, packed well. As good certainly buy from again.
July 4, 2025
Reply from Icepacks4less
We really appreciate your kind words — thank you for being such a valued customer. Hope to see you again soon, David.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
So glad you're happy with your purchase – thank you! We hope to see you again soon, Sharon.
Kind Regards,
IcePacks4Less Customer Service Team
The device is just as explained
The device is just as explained
Haven't used it yet as my knee operation has been cancelled
June 23, 2025
Reply from Icepacks4less
Thank you for your review Kenneth. We're glad the device met your expectations and hope it proves useful if you do need to use it in the future. Hope to serve you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
excellent service & value for money
June 18, 2025
Reply from Icepacks4less
Delighted to hear everything went smoothly – hope to see you again soon, Janet.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thanks for the lovely review – we’re glad you’re happy! Hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Quick response
When I really needed help your response was second to none and I was soon able to ease the pain in my leg, thank you.
June 5, 2025
Reply from Icepacks4less
Thanks so much for the kind words – we’re thrilled you had a great experience. We are always here to help, Philip. Hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
Ordering straight forward and delivery…
Ordering straight forward and delivery quick . Can’t comment on cool pack as not used yet.
May 26, 2025
Reply from Icepacks4less
Thank you so much for taking the time to review us, Sheila. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your kind words, Peter! We're glad you were pleased with the service and prompt delivery. We appreciate your support!
Kind Regards,
IcePacks4Less Customer Service Team
Five star service!
Item I needed was in stock. I ordered without a hitch and received my parcel promptly. The courier even read my message about using a safe space and delivered my parcel there as I was out. Five stars!
May 23, 2025
Reply from Icepacks4less
Thank you so much for your lovely feedback! We're glad everything went smoothly with your order and that the courier followed your delivery instructions. It’s great to hear you were happy with the service!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fabulous to hear, Nigel. Thank you for taking the time to review us. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Powered Aircast
Bought the powered aircast and knee cuff for my husband following a knee replacement.
Excellent Customer Service; fast, next day delivery; great product.
May 14, 2025
Reply from Icepacks4less
Thank you for the wonderful feedback! We're so glad to hear the Aircast and knee cuff are helping your husband during his recovery. It's great to know our customer service and quick delivery met your expectations. Wishing him a smooth and speedy recovery.
Kind Regards,
IcePacks4Less Customer Service Team
Easy to order and rapid delivery
Easy to order and rapid delivery. Also answered email enquiry promptly.
May 14, 2025
Reply from Icepacks4less
Thanks for the great review! We’re so pleased you’re happy with your order. Hope to see you again, Sally.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
It’s always great to receive feedback like this. So glad you loved the product and our quick delivery – hope to see you again!
Kind Regards,
IcePacks4Less Customer Service Team
Just the job.
Prompt delivery and the item was exactly what I needed to go with the knee cuff the hospital discharged me with.
Easy to use and gives genuine relief after my TKR.
May 12, 2025
Reply from Icepacks4less
Thanks for the great review – we’re glad you’re happy! Hope to see you again soon, John.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
So happy to hear your experience was positive. Thanks again and hope to see you again, Leslie.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your kind words! We're delighted to hear you received prompt and efficient service. It's always our goal to provide a smooth and speedy experience.
Kind Regards,
IcePacks4Less Customer Service Team
Great Customer Service
Great customer service! Friendly helpful staff when I called them. Delivery time was very fast - ordered Friday lunchtime and it arrived by lunchtime the next day despite it being a bank holiday weekend
May 2, 2025
Reply from Icepacks4less
We love hearing success stories like this – thanks for the great review! We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
So happy to hear everything from order to delivery went perfectly – thank you! We hope to see you again soon, Euge.
Kind Regards,
IcePacks4Less Customer Service Team
Fast delivery & great quality
Fast delivery & great quality. Very good quality for the price. Will definitely reorder from icepacks4less.
April 28, 2025
Reply from Icepacks4less
We're so pleased our service made a difference – thanks for taking the time to share, Debbie. Hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
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