Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
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Communication was excellent throughout the process. One downside DX do not let you chose a delivery time. You need to ensure your home all day until they send you an email on the day to explain the ti... See more
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Items arrived when promised. Small issue with a manufacturing defect on one item which was immediately replaced. Very happy with all aspects of my purchase.
Company replied
I have ordered from icepacks4less before, so had no hesitation in ordering again. My delivery came very quickly, good company to deal with and no problems at all.
Company replied
Company details
- Physiotherapy Equipment Supplier
- First Aid Station
- Massage Therapist
- Medical Supply Store
- Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
427 reviews
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Knee Air cast and insulated cooler
I’m so glad I ordered the cooler and air cast for my knee so convenient and saves all the in and out freezer etc for cold compression. I did stupidly throw out the insulating disk thinking it was packaging and the only thing I would say they work out quite expensive to replace. I purchased 2 to have a spare which was £20 with postage. 😮. So expensive mistake. I’m getting other knee replaced in 6 months so it’s going to be well used. Online chat is quick and easy. Delivery is fast, next day. Overall excellent company to deal with highly recommended
May 7, 2024
Reply from Icepacks4less
Remarkable feedback! Thank you so much for this cracking review, Alison. We are so happy to hear that it is helping with your knee replacement and wish you all the best with the next replacement. Double whammy, WOW! We hope you recover quickly and look forward to hearing from you again.
Kind regards,
IcePacks4Less Customer Service Team
Fast delivery
Fast delivery, any problems they went above and beyonf to sort. Patients love the reusable ice packs
May 2, 2024
Reply from Icepacks4less
Wonderful news! We always aim to provide high-quality customer care. Thank you for this awesome feedback! We hope to see you again soon.
Kind regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Brilliant! We are very sorry to hear there was a delay with the courier. Thank you for this feedback, Caroline. We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Easy to order and arrived quickly
Easy to order and arrived quickly. The packaging was very good too! Would definitely order again from here.
April 15, 2024
Reply from Icepacks4less
This is just the kind of feedback we love to hear! A wonderful review! Thank you, Elizabeth. We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Fast delivery and quality product for…
Fast delivery and quality product for the price. The ice pack sleeve was missing, but quick message sent and the sleeve was sent to me!
April 8, 2024
Reply from Icepacks4less
Fantastic news! We are thrilled to hear that our customer care team was able to send out the sleeve quickly for you. Thank you for this feedback, Tracey. We hope to hear from you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Just had major surgery on spine these…
Just had major surgery on spine these packs were brilliant to relieve the pain. Many thanks
April 4, 2024
Reply from Icepacks4less
We are so happy to hear that they have been a help for your back pain! Thank you so much for this brilliant review, Justin. We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Put the order in in the afternoon and…
Put the order in in the afternoon and by the next day I had it delivered toy house great service
April 2, 2024
Reply from Icepacks4less
Fantastic! We are thrilled to hear that the delivery went smoothly. Thank you for this great feedback, Craig. We hope to hear from you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Amazing news! Thank you for this great review, Penny. We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We're so pleased to hear this, Bridget. We're glad you liked our repeat order application & hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
It's our pleasure! Thank you so much, Claudia! We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Trouble free experience!
The product was very keenly priced, arrived when promised and the ordering process was very straightforward
March 18, 2024
Reply from Icepacks4less
Making our services and website as efficient and user-friendly as possible is extremely important! Thank you for this feedback, Simon. We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fantastic news! Thank you for your review. We hope to hear from you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
super everything
March 5, 2024
Reply from Icepacks4less
Amazing review! Thank you so much for your lovely comments. We hope to hear from you again soon.
Kind regards,
IcePacks4Less Customer Service Team
same day delivery no issues human…
same day delivery no issues human touch on phone whilst ordering great service
February 15, 2024
Reply from Icepacks4less
Amazing news! Thank you so much for your review, Allan. We hope to hear from you again soon.
Kind regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
That's what we love to hear! Thank you for your review, Vicki.
Kind regards,
IcePacks4Less Customer Service Team
Repeat order
We have used their disposable sports ice packs before, with no problems - in fact we ordered the previous batch well before lockdown, and they well outlasted their "best by" date.
Didn't think twice about ordering from them again.
Order was received within 3 days. Absolutely no problems.
January 30, 2024
Reply from Icepacks4less
What fantastic feedback! Thank you for this marvellous review, Abbey. We hope to hear from you again soon.
Kind regards,
IcePacks4Less Customer Service Team
I Made a mistake when ordering…
I Made a mistake when ordering telephoned next day to see if it was possible to change the order it was thankfully and order arrived next day great service as always
January 25, 2024
Reply from Icepacks4less
That's wonderful to hear! Thank you so much for this review, Wendy.
Kind regards,
IcePacks4Less Customer Service Team
Really quick delivery and good quality…
Really quick delivery and good quality product.
Will be using them again.
January 22, 2024
Reply from Icepacks4less
That's just what we like to hear! Thank you so much for this awesome review, Sally.
Kind Regards,
IcePacks4Less Customer Service Team
Disposable Ice Packs
Had a slight issue with some of the disposable ice packs. This was resolved very quickly and effectively by the customer service team. Really first class service - well done !
January 9, 2024
Reply from Icepacks4less
Amazing news! Thank you so much for this first-class review, David.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Excellent news! Thank you for your review, James.
Kind Regards,
IcePacks4Less Customer Service Team
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