Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
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Communication was excellent throughout the process. One downside DX do not let you chose a delivery time. You need to ensure your home all day until they send you an email on the day to explain the ti... See more
Company replied
Items arrived when promised. Small issue with a manufacturing defect on one item which was immediately replaced. Very happy with all aspects of my purchase.
Company replied
I have ordered from icepacks4less before, so had no hesitation in ordering again. My delivery came very quickly, good company to deal with and no problems at all.
Company replied
Company details
- Physiotherapy Equipment Supplier
- First Aid Station
- Massage Therapist
- Medical Supply Store
- Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
427 reviews
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On time however not had chance to test…
On time however not had chance to test product fully.
September 11, 2024
Reply from Icepacks4less
Thank you so much for this great review, Stephen! We hope the product meets your expectations and hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
First cryocuff ripped after only 1 week…
First cryocuff ripped after only 1 week , I immediately spoke to icepacks4less who dispatched a new one straight away. First class service.
August 28, 2024
Reply from Icepacks4less
We’re so grateful for your feedback, Julie! Thank you for trusting us!
Kind Regards,
IcePacks4Less Customer Service Team
On the ball
On the ball, no issues about purchasing or it’s your own fault , straight replacement and courtesy alongside.
August 23, 2024
Reply from Icepacks4less
Thank you for your feedback, Alexander! We're glad to hear everything went smoothly with your purchase and that you appreciated the straightforward replacement process. If you need anything else, we're always here to help!
Kind Regards,
IcePacks4Less Customer Service Team
Excellent delivery and product fabulous
August 23, 2024
Reply from Icepacks4less
Thank you for the kind words, Fiona! We're thrilled to hear that you're happy with the delivery and the product. If you need anything else, just let us know.
Kind Regards,
IcePacks4Less Customer Service Team
After speaking to customer service …
After speaking to customer service about a mistake I had made on a order I feel I was treated very well with resolving my issue and thankyou to the very nice lady from your team...
August 20, 2024
Reply from Icepacks4less
We appreciate your feedback and are happy to know you had a great experience with us, John! Providing quality customer service is extremely important to us.
Kind Regards,
IcePacks4Less Customer Service Team
Ease of ordering and delivered in good…
Ease of ordering and delivered in good time, very helpful if contacted and easy payment with PayPal.
August 20, 2024
Reply from Icepacks4less
That's what we love to hear! We appreciate your review and are delighted you had a positive experience with us!
Kind Regards,
IcePacks4Less Customer Service Team
Great Product
Great Product, been using the knee cuff systems for five years. Now I have a rotater cuff injury so thought why nit buy the shoulder cuff .really calms the inflammation down.
August 9, 2024
Reply from Icepacks4less
What excellent feedback! We are so glad that our products continue to assist with your injuries. Wishing you a speedy recovery and thank you for this review, Neil.
Kind Regards,
IcePacks4Less Customer Service Team
These are great ice-packs.
These are great ice-packs had 2 for a number of years and keep in freezer. Sadly someone came and bent them double and the gel balls came out.
I am delighted to find the same ones. Very comfortable and perfect for 20mins, which is the suggested time for hot or cold.
August 8, 2024
Reply from Icepacks4less
Wonderful news! Thank you for this review, Tina. We are thrilled to hear you love our products and hope we hope to continue serving you for many more years to come.
Kind Regards,
IcePacks4Less Customer Service Team
Good price and fast dispatch/delivery.
August 8, 2024
Reply from Icepacks4less
Wonderful to hear, Chris. Thank you for your review.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fantastic to hear, Holly. Thank you for taking the time to review us.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Wonderful to hear, Jil. Thank you for your review.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We love to hear this feedback. Neil. Thank you.
Kind Regards,
IcePacks4Less Customer Service Team
ice packs for my fitness classes
Bought the ice packs for my fitness classes as part of my first aid kit.
August 8, 2024
Reply from Icepacks4less
Wonderful to hear, Tracey. Thank you for your review.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fantastic to hear, Amanda. Thank you for your review.
Kind Regards,
IcePacks4Less Customer Service Team
Great service from start to finish
Everything was very great from the selection of my order to the excellent delivery. No faults at all would thoroughly recommend this company.
June 12, 2024
Reply from Icepacks4less
Fantastic feedback! Thank you so much for this marvellous review, Martin. We hope to see you again soon.
Kind regards,
IcePacks4Less Customer Service Team
Very good service
May 30, 2024
Reply from Icepacks4less
Awesome review! Thank you for this feedback. We hope to see you again soon!
Kind regards,
IcePacks4Less Customer Service Team
Great customer service
I had an issue with my next day delivery. Not icepaks fault but Barry did everything possible to resolve the issue ASAP.
May 31, 2024
Reply from Icepacks4less
This is what we love to hear! It's lovely to get great reviews about our customer service team. I'll pass your comments on to the team. Thank you for your feedback, Colin. We hope to see you again soon.
Kind regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for re-ordering, Howard. We really appreciate your order and review.
Kind regards,
IcePacks4Less Customer Service Team
Aircast Cryo Cooler
I bought an Aircast Cryo knee, ankle and cooler recently. Delivery was fast. Excellent product, works really well to reduce swelling for my knee (ACL damage). There was a problem with the ankle cuff which was immediately replaced - excellent service.
May 14, 2024
Reply from Icepacks4less
Fantastic news! We always aim to provide high-quality customer care. Thank you for this brilliant feedback, Guy! We hope to see you again soon.
Kind regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fantastic to hear! Thank you for your review.
Kind Regards,
IcePacks4Less Customer Service Team
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