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icon (formerly BeanBagBazaar) Reviews 14,380

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the sturdy construction, durable fabric, and comfortable filling. Many people appreciate the excellent service, highlighting the easy ordering process and the overall positive experience from start to finish. Reviewers frequently mention the incredibly fast and smooth delivery, with many receiving their orders much quicker than expected, even during holiday periods. However, some customers also noted issues with packaging, describing boxes that were damaged or lacked sufficient protective layers, though the product itself often arrived unharmed. A few other people also felt that some bean bags were inadequately filled or lost their shape quickly, requiring additional filling. Additionally, some reviewers experienced split deliveries without prior notification and occasional difficulties with customer service communication, despite generally positive interactions.

What people talk about most

Product

People report positive experiences with the product, often highlighting its great quality, durability, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the high quality of the fabric,... See more

Order

Customers consistently note positive experiences with order, praising the ease and straightforwardness of the... See more

Service

Users describe positive interactions with service, consistently highlighting its exceptional quality and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more

Company replied

Rated 5 out of 5 stars

We ordered the beanbag and footstool after borrowing my sisters version of both. An absolute godsend, nice and firm, great quality fabric and the backrest suports the spine beautifully. Arrived in a b... See more

Company replied

Rated 5 out of 5 stars

I was worried about the delivery, so I emailed the company beforehand, on a weekend, and didn’t expect a response. I got a reply within an hours, and after that almost immediately after each communica... See more

Company replied

Rated 5 out of 5 stars

Beanbag delivered very quickly, and it was the Christmas break. We did not follow the instructions properly to fill and ended up with balls everywhere so make sure you follow them! Don’t attempt on yo... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Manufacturer
  5. Garden Furniture Shop

Written by the company

Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.

We're a B Corp™

Written by the company

Plenty of businesses say they’re doing things the right way. We asked someone independent to come in and take a proper look at how we run ours.
We believe in making things properly, treating people well, and not cutting corners just because we can. Becoming a certified B Corp is an important milestone for us. It’s independent recognition that we’re building the business the right way, with accountability for how we design products, run our supply chain, and treat the people around us. For us, it isn’t the finish line. It’s a commitment to keep raising the bar.

FREE next day delivery ⚡

for all UK mainland customers

Get free next day delivery on your order if you're shopping from a UK mainland postcode. Exclusions apply. See website FAQs for more details.

Contact info

Beanbags, but better 🫧

Structured designs, premium fabrics, maximum comfort.

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Good quality

January 28, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Jack,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Arrived quickly and well packaged

Arrived quickly and well packaged. Quality is excellent (I bought the greggs adult bean bag chair) strong material, full of beans feeling and a sneaky pocket for a sausage roll

March 20, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for taking the time to leave a review - we really appreciate it!

We're so glad you love your Greggs x icon order ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Very comfortable

Fast delivery. The beanbag and footstool are really comfortable.

March 20, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Jenna,

We’re so happy to hear your order arrived so quickly!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Hassan,

Thank you so much for your lovely words. We’re so glad you’re part of the #iconHome Cosy Club! ❤️

Have a brilliant day,
The icon Comfy Team

Rated 5 out of 5 stars

Great!

Great product! Great Service! Great Delivery! Would recommend 😁

March 6, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Helen,

Thank you so much for the kind feedback! We’re so happy to hear your bean bag has found its happy place.

We’d love to see how you've styled it over on Instagram - @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

Great product, fast delivery!

March 2, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent Quality

Fast delivery. Bean bags very good quality, perfect for our lounging summer house.

March 19, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Zack,

We’re so happy to hear your order arrived so quickly!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great bean bags

Great bean bags and delivery was very quick. Thank you.

March 18, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

A good experience

Fast delivery and great product

March 18, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Great product and quick delivery

Really quick delivery and lovely quality product - good sized bean bag and very comfortable

March 17, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Amy,

We’re so happy to hear your order arrived so quickly!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Kate,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Perfect!!!

March 16, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Katarzyna,

Thank you so much for your lovely words. We’re so glad you’re part of the #iconHome Cosy Club! ❤️

Have a brilliant day,
The icon Comfy Team

Rated 5 out of 5 stars

Lovely beanbag

Good quality product delivered promptly

March 17, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks a million for the review! We’re over the moon to hear your bean bag has found its happy place ❤️

Don’t forget to tag us in your comfy setup – we’d love to see it over on @iconHomeHQ!

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

This beanbag seems good quality, looks nice and is comfortable. The delivery was fast and it's good value for the money

March 17, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 4 out of 5 stars

Very happy with the prompt service.

We received a delivery of two beanbags, one of which was damaged. Contacted the seller and they quickly provided a replacement. Very good service.

March 16, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hello,

Thank you for taking the time to leave us a review – we really appreciate your feedback.

If there’s anything we can do to make your experience even better, feel free to reach out at sales@beanbagbazaar.co.uk.

Wishing you a lovely day,
The icon Comfy Team

Rated 5 out of 5 stars

Great service /delivery

Great service /delivery - just struggling to get the top-up beans into the bag!!

March 16, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Gillian,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

Great product, good price, delivered quickly.

March 15, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Julia,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent

Excellent . Better than expected colour very good . teal . Very pleased with delivery and service .. thank you..
John.

March 14, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey John,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent sofa for a room that has a…

Excellent sofa for a room that has a tricky access point. Great service.

March 15, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Jo,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great product, fast delivery

Great product delivered speedily! Kids love their bean bags.

March 15, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your kids are enjoying their bean bags 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

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