I am a new customer with Life saver. The hold times on the phone are beyond ridiculous, I went with this company as opposed to another because of the issues I’ve had. I’m about to go back to that comp... See more
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Haven't used it yet, but finally a company like LIFESAVER made a jerry can that has some important features. Great to have it foil sealed due to storage issues. Water prep storage is vital and this co... See more
Company replied
i bought the Cube + extra carbon filters(Cube & Liberty). super fast delivery(to Switzerland). I'm filtering my tap water. It tastes like spring water now, no headache, no stomachacge.... so smooth, t... See more
Company replied
I buyed for many years the 6000UF bottle, tried here in Switzerland in a creek (I know the Swiss creeks and waters are clean), but I tried to take water from a creek with mud together, and see it filt... See more
Company details
Information provided by various external sources
LifeSaver® water purifiers give you the ultimate protection. Turn dodgy tap water, questionable bottled water or even dirty water from rivers, lakes and puddles into safe, drinkable water instantly. Ideal for everything from traveling, backpacking, trekking, hiking, camping and overlanding to emergency prepping.
Contact info
Hall Chase, London Road, Marks Tey, Colchester, CO6 1EH, Essex, United Kingdom
- +44 (0) 1206 580 999
- info@iconlifesaver.com
- iconlifesaver.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Great service, fast delivery.
Not tried my Wayfarer yet but will do shortly. Communication was great and delivery quicker than expected. Will order 2nd as a backup once tested. Thanks.

Reply from LifeSaver
Alexander was super amazing
Alexander was super amazing. Friendly and very informative. I usually don’t write reviews because I believe people should be entitled to form their own opinion but this man was fun to talk to all while getting the information and stuff I needed. Thank you again Alexander! Also we got to do that podcast! Haha

Reply from LifeSaver
Amazing customer service
The team at Life Saver responded promptly to questions and helped steer me in the right direction for the product I needed, for our demands. This also helped me save money! Not only that they have been working hard to get said product to me due to some new EPA regulations and have been keeping my updated how it went, with out having to be asked. This is is my 3rd Life saver product and all of their products have exceeded my expectations.
On another note this company and their products are on the top tier in my opinion. Not only that when you read the description and watch a couple of the videos you will learn that they do exactly what they say nothing hidden and no suprises. As in " oh now that have this thing, you should also order this"
Thank you

Reply from LifeSaver
Very pleased with the Lifesaver Cube
Very pleased with the Lifesaver Cube. Easy to use and water tastes fine.

Reply from LifeSaver
Top quality, and easy to use
Top quality, durable, easy to use purifying water jug. Using it almost daily at home, and for camping.

Reply from LifeSaver

Reply from LifeSaver
Lifesaver Cube
Great customer service with a replacement part received the next day. Very happy with my Cube.

Reply from LifeSaver
Missing Filter cartridge!
Currently experiencing a potable water crisis where I live, so I saw that this product was highly rated and perfect for what I needed. I ordered the Lifesaver Jerry Can through a national outdoor product retailer, REI. Product arrived within 3 days, which was perfect. However, after unboxing the item and inspecting it, I realized that the Ultra Filter cartridge was missing entirely. I initially reached out to Lifesaver and advised them of the issue, but they instead just referred me back to REI. I called REI and they immediately provided assistance and advised that this was a known issue from the maker of the product, Lifesaver, that the Jerry cans were being shipped without the most important part of the product… As expensive as this product is, you would expect better quality control and customer service from the manufacturer. Reconsider purchasing this online, especially if you are in an emergency situation needing clean water.

Reply from LifeSaver
Excellent customer service, but problems with product.
Excellent customer service.
Recently bought the their new Wayfarer filter. Unfortunately had an issue with it.
Contacted Lifesaver via email and within a few hours the problem was diagnosed and a new part was posted. Filter now back up and running again.
Update: Once again the same problem has arisen, the duck bill valve has split again. Had not used since previous fault. Luckily I was checking to make sure all was well before taking it out with me, not out in the field. I am fully aware on pumping speed having had a MSR Waterworks 2 for over 20 years with no problem. I am also thinking the filter is no longer any good even though it's been stored correctly and only had about 30 litres through it. I have had no problems with the LIfesaver water bottle.

Reply from LifeSaver
Prompt delivery and I am well satisfied…
Prompt delivery and I am well satisfied with the Cube

Reply from LifeSaver
Quick service and no fuss
Quick service and no fuss, product as advertised I am very impressed with everything.

Reply from LifeSaver

Reply from LifeSaver
Fantastic product lifesaver wayfarer
Fantastic product, allso excellent customer service highly recommended company and excellent customer service and experience

Reply from LifeSaver

Reply from LifeSaver
Quality of Components and Delivery Time, Top Notch!
My order was placed, and delivered in a timely manor, with the ability to track my order's progress. One thing I would have liked to see, is a paper insert with the product explaining procedure to properly prep, install, and maintain replacement filter. It was necessary for me to locate and download the manual to obtain the proper procedure. Even then, descriptions defined, sometimes refers you to another page in the manual to inform of additional steps that although redundant, should have printed another instance of the info, rather than make you jump back and forth in the manual. Makes it easy for mistakes to the integrity to be compromised.

Reply from LifeSaver
Great product
Great product, fast delivery & well worth getting. The water tastes great and is very simple to fill and use. Would recommend.

Reply from LifeSaver
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