Icon Parking - 1330 SIXTH PARKING LLC Reviews 602

TrustScore 4.5 out of 5

4.4

65 West 53rd Street, 76 West 54th Street, 10019 New York, NY, US


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See what reviewers are saying

Rated 3 out of 5 stars

I used the icon app to reserve and pay for parking. Great location for our planned visit. The parking attendant that parked my vehicle was friendly and polite. Sadly upon our return the attendant, r... See more

Rated 5 out of 5 stars

Experience was great. Pre-booking the spot was super easy online. My only complaint, which ultimately is not a big deal, was that there is no option for the type of vehicle you drive at checkout onlin... See more

Rated 5 out of 5 stars

The attendants were welcoming as they quickly greeted me and took my prepaid slip to review and provided the garage ticket. I have never entered and exited a garage so fast in my life. The online purc... See more

Rated 5 out of 5 stars

There were road closures and I could not find the garage entrance. I called the garage and they were very helpful directing me where to go. Somehow, I got blocked by another car outside the garage ent... See more


Company details

  1. Parking Garage
  2. Valet Parking Service

Written by the company

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Contact info

  • 65 West 53rd Street, 76 West 54th Street, 10019, New York, NY, United States

  • (212) 586-0169

You should know

4.4

Excellent

TrustScore 4.5 out of 5

602 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Employees trying to make fool to customers

Company made a loo pole for oversized vehicle. I parked my vehicle 3 times in 3 days with same Icon parking in different locations and booked and paid in advanced, but same company same vehicle employees asked me over size vehicle charges one garage employee OK with vehicle but other Garage employee trying to make us fool and trying to get some money in account of oversized vehicle. Please improve your system and add vehicle make and model in you advance booking system so nobody ask it again.

July 13, 2025
Icon Parking  - 1330 SIXTH PARKING LLC logo

Reply from Icon Parking - 1330 SIXTH PARKING LLC

Thank you for sharing your experience with us. We always strive to make the booking process as easy as possible for you and are sorry to hear that you were unaware of our oversize vehicle fee. Please note that before our website allows you to finalize your booking, it is required that you acknowledge and accept our terms and conditions which states that an oversized fee will be collected at the location if your vehicle does not meet the standard requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.

Rated 1 out of 5 stars

Huge pricing which we didn't expect it.

Huge pricing which we didn't expect it.
If possible provide refund.

July 8, 2025
Icon Parking  - 1330 SIXTH PARKING LLC logo

Reply from Icon Parking - 1330 SIXTH PARKING LLC

Thank you for reaching out and sharing your concern.

We're sorry to hear that the pricing came as a surprise, and we completely understand your concern. Our goal is always to be transparent and fair with our pricing, and we apologize if there was any confusion.

We’d be happy to review your case further. If you could please provide a few more details about your parking or receipt to customerservice@iconparking.com, we can offer an appropriate solution.

Your satisfaction is important to us, and we appreciate the opportunity to make this right.

Rated 5 out of 5 stars

Seamless

Expedient & friendly service
Pricing makes parking in the city affordable

July 10, 2025
Rated 5 out of 5 stars

Good experience

Good experience, I was met by an attendant upon arrival and my vehicle was retrieved within a few minutes when I was ready to leave.

July 9, 2025

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