Perfect for Carnegie Hall! Literally right around the corner. Staff were very courteous and accommodating. More expensive than most but convenient. Would like to see ICON continue to offer some coupo... See more
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Easy to locate totally convenient parking for important memorial concert at Carnegie Hall .... Easy check in ... Cordial staff...BUT your new? check out system is confusing. I almost left my cell... See more
A small garage but perfect for a night at Carnegie Hall. Well-staffed and polite service. A little difficult getting in and out with such enormous cars parked in its entrance but there is no way aroun... See more
Attendant was working his tail off, it was a very busy night. How could I ask for anything more, my car was just inside the doors when I arrived, it never got into the parking area! I had never reserv... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
166 West 58th Street, 10019, New York, NY, United States
- (212) 315-1313
You should know
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Great service
there when you need a spot
Finding parking in NYC gets to be difficult, but icon with their many locations has given me the comfort to be able to park nearby to a lot of my destinations in the city. In addition, parking is expensive in NYC, but Icon gives competitive pricing.
thank you Icon parking
I only choose icon
I only choose icon! Reliable, dependable and Great locations all over the City! Great Service!!
Easy to get in and out
Easy to get in and out. Excellent service! Best garage in the city!!
The attendant was very helpful and…
The attendant was very helpful and worked as quickly as possible to take care of our car. Upon return, he was there and returned our car within minutes. Thanks!
My experience was positive... again.
My car was checked out for existing scratches, or damage.
The information about my appointment was quickly texted to me.
Service was quick and the people friendly.
A very courteous staff made parking…
A very courteous staff made parking experience easier.
Entrance was too crowded by parked…
Entrance was too crowded by parked cars…had to back up a little so my wife could open the front passenger door to get out of the car. Staff was very courteous though.
Attendants made the best of a full…
Attendants made the best of a full situation, and our car was already waiting when we returned.
False advertising and bait and switch…
False advertising and bait and switch tactics. I paid in advance for parking and included my vehicle information (small Subaru SUV). At check out they charged me an oversized vehicle rate on top of what I prepaid. Such BS. They never told me at check in or on the app. I’m pissed.

Reply from Icon Parking - 58TH & 7TH PARKING LLC
Tried to cancel my reservation…
I have used Icon once before. I reserved a spot and then needed to cancel my reservation. The link to cancel brings you to an error page. You try to call, no answer, you email them to request a cancellation, no response.
Couldn’t park and was still charged
I pulled up to the garage and could not get in. No one was there in the booth. I had to park elsewhere and was still charged.

Reply from Icon Parking - 58TH & 7TH PARKING LLC
Perfect for Carnegie Hall
Perfect for Carnegie Hall! Literally right around the corner. Staff were very courteous and accommodating. More expensive than most but convenient. Would like to see ICON continue to offer some coupons; have seen nothing lately.
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