Icon Parking - 58TH & 7TH PARKING LLC Reviews 177

TrustScore 4.5 out of 5

4.5

166 West 58th Street, 10019 New York, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Perfect for Carnegie Hall! Literally right around the corner. Staff were very courteous and accommodating. More expensive than most but convenient. Would like to see ICON continue to offer some coupo... See more

Rated 5 out of 5 stars

Easy to locate totally convenient parking for important memorial concert at Carnegie Hall .... Easy check in ... Cordial staff...BUT your new? check out system is confusing. I almost left my cell... See more

Rated 5 out of 5 stars

A small garage but perfect for a night at Carnegie Hall. Well-staffed and polite service. A little difficult getting in and out with such enormous cars parked in its entrance but there is no way aroun... See more

Rated 5 out of 5 stars

Attendant was working his tail off, it was a very busy night. How could I ask for anything more, my car was just inside the doors when I arrived, it never got into the parking area! I had never reserv... See more


Company details

  1. Parking Garage
  2. Valet Parking Service

Written by the company

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Contact info

  • 166 West 58th Street, 10019, New York, NY, United States

  • (212) 315-1313

You should know

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

there when you need a spot

Finding parking in NYC gets to be difficult, but icon with their many locations has given me the comfort to be able to park nearby to a lot of my destinations in the city. In addition, parking is expensive in NYC, but Icon gives competitive pricing.

thank you Icon parking

May 11, 2025
Rated 1 out of 5 stars

False advertising and bait and switch…

False advertising and bait and switch tactics. I paid in advance for parking and included my vehicle information (small Subaru SUV). At check out they charged me an oversized vehicle rate on top of what I prepaid. Such BS. They never told me at check in or on the app. I’m pissed.

December 8, 2024
Icon Parking  - 58TH & 7TH PARKING LLC logo

Reply from Icon Parking - 58TH & 7TH PARKING LLC

Thank you Jennifer for sharing your experience with us. We always strive to make the booking process as easy as possible for you and are sorry to hear that you were unaware of our oversize vehicle fee. Please note that before our website allows you to finalize your booking, it is required that you acknowledge and accept our terms and conditions which states that an oversize fee will be collected at checkout at the location if your vehicle does not meet the standard requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.

Rated 3 out of 5 stars

Tried to cancel my reservation…

I have used Icon once before. I reserved a spot and then needed to cancel my reservation. The link to cancel brings you to an error page. You try to call, no answer, you email them to request a cancellation, no response.

November 30, 2024
Rated 1 out of 5 stars

Couldn’t park and was still charged

I pulled up to the garage and could not get in. No one was there in the booth. I had to park elsewhere and was still charged.

November 3, 2024
Icon Parking  - 58TH & 7TH PARKING LLC logo

Reply from Icon Parking - 58TH & 7TH PARKING LLC

Jules, We're sorry to hear about the wait and inconvenience you experienced. At Icon, you should expect nothing less than hassle-free parking, and we appreciate you bringing this to our attention as we are always striving to improve. Please kindly check your email for updates regarding the reservation.

Rated 5 out of 5 stars

Perfect for Carnegie Hall

Perfect for Carnegie Hall! Literally right around the corner. Staff were very courteous and accommodating. More expensive than most but convenient. Would like to see ICON continue to offer some coupons; have seen nothing lately.

October 2, 2024

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