Friendly and efficient garage staff. For a Friday evening on a holiday weekend in Midtown Manhattan, we were in and out of the garage for drop off and pickup very quickly.
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Easy check in with reservation. Courteous attendants. The steep and narrow exit ramp was a little intimidating but attendant kindly delivered car to top of ramp. Location was perfect.
Since I got my refund, updating to 3 stars. I still think if parking is not accessible it shouldn't be allowed to book. I booked a spot using the app for 12/28, 3.30 to 11.30 PM.. when I got there... See more
Company replied
We had a reservation and when we arrived were informed that our Toyota Sienna mini-van was considered an over-sized vehicle and they couldn't accept it. We explained we didn't realize a mini-van was c... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
58 West 58th Street, 10019, New York, NY, United States
- 2127547974
You should know
4.4
Excellent
252 reviews
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Replied to 80% of negative reviews
Typically replies within 48 hours
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Friendly and efficient garage staff
Friendly and efficient garage staff. For a Friday evening on a holiday weekend in Midtown Manhattan, we were in and out of the garage for drop off and pickup very quickly.
May 27, 2023
The attendant was rude
The attendant was rude. Continued to insist my car was oversized and it’s not.
May 25, 2023
Reply from Icon Parking - 58W58 PARKING LLC
Kimberly, Thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience and we sincerely apologize that our service did not meet expectations. Your comments allow us the opportunity to do better. We are looking into the issue and aim to resolve it promptly.
Please be advised that an oversize vehicle surcharge (up to $15.00 per 24 hours) will be collected at the location if the vehicle does not meet the standard size requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.
We are confident that your next experience will be worthy of a 5-star review.
Easy check in with reservation
Easy check in with reservation. Courteous attendants. The steep and narrow exit ramp was a little intimidating but attendant kindly delivered car to top of ramp. Location was perfect.
May 14, 2023
Everyone was efficient in a small tight…
Everyone was efficient in a small tight space. Very good job
May 19, 2023
Very polite concerned , had to tirn people away who dud not have a reservation…
Very polite, busy night.
Couteous…
May 5, 2023
The staff were friendly and helpful
The staff were friendly and helpful. Service was great.
May 11, 2023
Great customer service
Great customer service, very efficient parking and timely retrieval of my car
May 9, 2023
Very efficient and courteous
May 4, 2023
Easy and friendly staff
April 23, 2023
Great service, safe and close to locations u wanna visit
Great service, safe and close to locations u wanna visit...
April 15, 2023
Fast service and nice people
April 21, 2023
Always reliable and efficient place to…
Always reliable and efficient place to park in midtown. Helpful team as well.
April 18, 2023
Quick and easy nice service people
April 14, 2023
Very nice staff
Very nice staff. Thank you for having such nice men taking care of the cars. Almost all of your garages have wonderful staff!
April 5, 2023
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