I was greeted and directed when I entered the garage, making it easy to know where to stop. The gentleman that was directing me was courteous and patient as I gathered my things. I returned earlier th... See more
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Everything went smoothly and location is a 20 min walk to MSG and almost 1/2 the price of lots near MSG. Our only complaint was that the garage doors were down on both 31st and 32nd street entrances w... See more
Another great pre-paid experience. Space was easily identifiable, clean, well lit and staff was attentive. Also loved the fact that we could enter in 31st St and exit on 32nd (or vice versa, I assume)... See more
The garage was easy to find. The parking attendants were friendly and polite. I loved that the garage had an elevator up to street level for pedestrians. I reserved a parking spot before arrival and e... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
151 East 31st Street, 10016, New York, NY, United States
- 2129514800
You should know
4.5
Excellent
442 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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I booked my parking online and the…
I booked my parking online and the gentleman at drop off told me there will be an additional 19.50$ extra fee for an SUV. I had parked multiple times with the same car at various Icon parking locations and was never charged for an additional SUV fee. Additionally, the worker tried to charge me for overtime stay where my parking booked until 3 PM, and I got there and checked out at 2:57. After showing him proof of my booking time on the app, he nulled the extra overstay but still charged me for the SUV charge, which is unreasonable because it is not an oversized vehicle needing more than one parking spot.
February 11, 2026
Great service
Always feel like the service is on point and the attendants are kind and helpful
February 2, 2026
The people who work in this garage…
The people who work in this garage always welcome us and are very pleasant.
February 6, 2026
Convenient and reasonably priced
Easy to get to. Relatively easy to check out and leave. Very reasonable prices for the area.
January 29, 2026
Great service
Great service. Everyone that works there is very nice and always helpful.
January 30, 2026
Very nice experience parking here
Very nice experience parking here. Close to 5th Ave.
January 19, 2026
Great staff!
October 30, 2025
Attendants are friendly and courteous…
Attendants are friendly and courteous and check-ins and checkouts are quick.
October 13, 2025
Always a great experience at Icon…10/10 Castle Garage LLC
Always a great experience at Icon Parking!
October 10, 2025
Great service and friendly staff
July 10, 2025
I was charged an oversized additional…
I was charged an oversized additional fee upon arrival which was NOT included in the price I paid.
June 30, 2025
Reply from Icon Parking - CASTLE GARAGE LLC
Thank you, Kenia, for sharing your experience with us. We always strive to make the booking process as easy as possible for you and are sorry to hear that you were unaware of our oversize vehicle fee. Please note that before our website allows you to finalize your booking, it is required that you acknowledge and accept our terms and conditions which states that an oversized fee will be collected at the location if your vehicle does not meet the standard requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.
Super clean facility, easy to park!
The facility was spotless and the attendant was professional.
June 26, 2025
This is the easiest parking in NYC
This is the easiest parking in NYC. Use every time I go into the city. Pull in show reservation and off you go. Picking up car is just as easy!! Reasonable price and no hassles.
June 30, 2025
Check in and Check out was seamless so…
Check in and Check out was seamless so I cud see my 2 Doctor's at NYU Langone .Tks guy's
June 25, 2025
Ease of Parking
Ease of Parking, Value, and Staff. This is not my first time at this location, this is why theiis is my first and only choiced.
June 26, 2025
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