Effortless and seamless service! I love being able to reserve in advance … and taking advantage of the fact that there is no perpetual line of cars to get in (as is the problem with other garages in... See more
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Icon parking provided exactly what we needed. I scheduled an overnight parking session online so I could visit my son and it was seamless. The attendant was polite and friendly and the cost was exactl... See more
My daughter made the reservation in my name when I came to NYC to visit for the weekend. Very efficient system, no waiting in or out, and reasonable rates. I do it every time I visit.
When I went to pick up the car I scanned my code for pickup, the guy went to get my car and he drove it up to the exit/entrance of the garage. As he opened the driver side door of the car and stood up... See more
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Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
155 East 29th Street, 10016, New York, NY, United States
- (212) 684-8259
You should know
Replied to 84% of negative reviews
Typically replies within 48 hours
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Effortless and seamless service
Effortless and seamless service! I love being able to reserve in advance … and taking advantage of the fact that there is no perpetual line of cars to get in (as is the problem with other garages in the area).
Fabulous service
The staff when I arrived was the same…
The staff when I arrived was the same rude man that shoed me out when I was driving in and advised me they were full. I said I had pre-paid in full and I was leaving my car. Upon my return to pick up 3 hrs early I was charged because he said I overstayed. I’ll never park with Icon again. Who needs this kindof service?

Reply from Icon Parking - EXCELLENT PARKING LLC
My car was damaged by the parking…
My car was damaged by the parking attendants. The front bumper and 2 large chunks missing from my tire, scraped rim. Would never park here again will contact management

Reply from Icon Parking - EXCELLENT PARKING LLC
Friendly and courteous attendant
Attendant was very helpful
So easy and efficient
It was so easy and efficient. As long as you book ahead and stay within the time frame the price is actually great for nyc parking
Great service and price.
Easy access and prompt service
Icon parking provided exactly what we…
Icon parking provided exactly what we needed. I scheduled an overnight parking session online so I could visit my son and it was seamless. The attendant was polite and friendly and the cost was exactly as advertised.
Great experience
Great experience. No hassles. Have a Tesla model X and there were no hassles or unexpected fees!
Double charged me
Booked online for parking, attendant said "no problem, scan the barcode when you leave," and when I left, the bar code scanned but the attendant said he couldn't accept it and charged me even more than what I paid online, effectively double charging me and then some.

Reply from Icon Parking - EXCELLENT PARKING LLC
everything went well.
Attendant almost crushed my Car and broke the gate and my LED lights
When I went to pick up the car I scanned my code for pickup, the guy went to get my car and he drove it up to the exit/entrance of the garage. As he opened the driver side door of the car and stood up the gate suddenly started closing and it was about to crush my hood/windshield. If the guy did not physically hold the gate up/breaking it, my car would've been crushed and likely would have needed to replace the windshield and hood. The guy was more upset about his screw up than anything but it was almost impossible for me to leave without hitting the partially open/hanging gate. I complete ignored the LED lights in my car that he had ripped out from the seat because I was stunned at how close my car was to being damaged. I have gone to this garage before but this was such a major issue I may not return to this particular garage again.

Reply from Icon Parking - EXCELLENT PARKING LLC
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