played a back and forth game with the attendants. pulled in on one said they said it was full and sent us to the upper lot and then had to keep explaining to the people over there that they sent us th... See more
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See what reviewers are saying
The garage I use for work is awesome. the gentleman who work there are always friendly and nice to deal with. In addition I found it odd seeing the price on spot hero changed drastically since I had b... See more
ICON smartphone application is user friendly thus creates a seamless experience when searching for parking in areas not familiar to me. Certain spots are pricy however the discounted emails I receive... See more
Was able to pre-book online for a reasonable price. Car drop-off and pickup was totally smooth. No issues and will almost definitely be back here next time I'm in lower Manhattan.
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
376 Greenwich St, 10013, New York, NY, United States
- (212) 227-7035
You should know
4.0
Great
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
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wouldn’t recommend
played a back and forth game with the attendants. pulled in on one said they said it was full and sent us to the upper lot and then had to keep explaining to the people over there that they sent us there and that i already paid for a spot. didn’t help that nobody spoke english well enough to communicate the problems.
February 11, 2026
Great experience
Was able to pre-book online for a reasonable price. Car drop-off and pickup was totally smooth. No issues and will almost definitely be back here next time I'm in lower Manhattan.
June 21, 2025
It was especially the staff person at…
It was especially the staff person at the garage. Helpful, prompt, courteous. He made the experience excellent
May 25, 2025
Great attendents
May 10, 2025
the reason i rate so low because the…
The reason I’m giving a low rating is because I reserved and fully paid for my parking spot online, but when I tried to check out at the Icon Parking location, I was unexpectedly charged an additional fee
April 23, 2025
Reply from Icon Parking - PATRIOT PARKING LLC E
Thank you for sharing your experience with us. We always strive to make the booking process as easy as possible for you and are sorry to hear that you were unaware of our oversize vehicle fee. Please note that before our website allows you to finalize your booking, it is required that you acknowledge and accept our terms and conditions which states that an oversized fee will be collected at the location if your vehicle does not meet the standard requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.
Great experience with hourly parking…
Great experience with hourly parking for a night out in lower Manhattan. Easy to find, access and attendants were fast and courteous. Will use them again!
April 11, 2025
Great Guys on Greenwich
The garage I use for work is awesome. the gentleman who work there are always friendly and nice to deal with. In addition I found it odd seeing the price on spot hero changed drastically since I had been working at different location. Now that I am back and using the ICON app the rates are more affordable than before
March 11, 2025
Good Experience at the parking garage…
Good Experience at the parking garage and an excellent customer service.
February 19, 2025
First time experience
This was my first time using the app. It downloaded quickly and worked perfectly. The location needed was great, pricing was competitive , and the service experienced was friendly and efficient. I will definitely use again.
October 30, 2024
Excellent service and location
October 17, 2024
Worst Experience EVER!
I scheduled the parking online, selecting the Early Bird rate, and had to enter by 8:30AM. I entered at 7:55AM and had to exit by 8:30PM. I exited at 8:44PM and was charged an additional $45.99. I was told the extra charge was due to an oversized vehicle ($15), which I understand. In addition, the attendant informed me that the rest of the charge was because I entered early and arrived 14 minutes late to pick up the vehicle. I explained that I had selected the Early Bird rate and he completely ignored me. The total amount came up to $94.98! I WILL NEVER PARK HERE AGAIN!
October 15, 2024
Reply from Icon Parking - PATRIOT PARKING LLC E
Thank you for sharing your experience with us. We always strive to make the booking process as easy as possible for you and are sorry to hear that you were unaware of our reservation policy. Please note that before our website allows you to finalize your booking, it is required that you acknowledge and accept our terms and conditions which states that if you arrive before the reservation time, or, exit after the reservation time, you will be subject to pay for the time parked outside of your reservation. This is calculated automatically, and the payment will be required at the time of check-out.
Aside from some initial confusion about…
Aside from some initial confusion about whether my reservation was for the upper or lower garage, the ability to pay in advance and have the parking ticket on my phone instead of in my wallet was very helpful.
October 6, 2024
Great service with friendly courteous…
Great service with friendly courteous attendants.
October 5, 2024
Easy and the attendees were very nice,
August 16, 2024
Received a great price online which…
Received a great price online which worked perfectly for my location. Staff was nice and very efficient. Garage was very clean which is a big plus.
August 3, 2024
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