The staff at Renaissance are very professional and friendly. It is easy to get in an out and get to main roads and avoid some of the Prudential Center crowds. I always parked here when I worked acro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time parking at this location. Icon does a good job in choosing the workers they hire. This location had several helpful attendants available to help both before and after the event we attended.... See more
Prepaid on the icon website for a spot and paid $50. When we arrived at the lot, there was a sign advertising parking for $30. The staff was friendly enough to try and help us cancel our reservation t... See more
Company replied
Originally I wasn't going to use icon parking due to all the negative reviews, but I'm glad that I didn't listen to them. These guys were rocking. I'm talking literally running to get ppl their cars.... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
111 Mulberry Street, 7102, Newark, NJ, United States
- 973-643-3023
You should know
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant parking adventure as always!
I did not receive my parking bar code…
I did not receive my parking bar code for the 03/21/2025 date. I did not get to park at a Icon Parking lot for my event. I had to pay another parking lot in Newark, NJ for my parking needs. This sucks and I want a refund. There were no one to call and ask for the email because it was after 6 pm. Contact me at your early convience. Your system will show my barcode was not scanned.

Reply from Icon Parking - RENAISSANCE PARKING LLC
Close to the Prudential Center
Booked ahead and saved money. Parking was close and the staff was friendly.
Easiest parking in Newark!!
Very attentive when I parked and picked…
Very attentive when I parked and picked up my vehicle. Very friendful too!
Overpaid
Prepaid on the icon website for a spot and paid $50. When we arrived at the lot, there was a sign advertising parking for $30. The staff was friendly enough to try and help us cancel our reservation to pay the cheaper price, but ultimately we were unsuccessful in doing so.

Reply from Icon Parking - RENAISSANCE PARKING LLC
Close to Prudential Center
Close to Prudential Center and the attendants were helpful and professional
Fast and Efficient
Despite the bad weather and long lines, our car was brought up quickly. Staff is very polite.
I had already pre paid weeks ahead of…
I had already pre paid weeks ahead of time for parking. We we left an event at Prudential Center they said I owed money. I showed them my reservation and receipt. They kept saying I just have to pay it and could not give a rationale. The biggest barrier was not fluent in English to communicate the issue. If they could have explained the reason maybe a different opinion. Lost a customer who always used this lot for events. I have many friends who go there and have told them never to use it again. So more business will be lost. Be better to your customers.

Reply from Icon Parking - RENAISSANCE PARKING LLC
Round 2
My second time using this parking spot and once again they did not disappoint. I highly recommend them to anyone.
I ordered a monthly pass and I haven’t…
I ordered a monthly pass and I haven’t received confirmation of my payment. This is presenting a big issue with the parking guys. And there’s no customer service to call.
Across the street from Prudential…
Across the street from Prudential Center. Easy in and out.
Great service
Great service. Quick to take and bring back rhe car. Thankfully they park it for you. Will use again next time I'm at the Prudential Center
Parking my car here was safe and the…
Parking my car here was safe and the staff are always friendly and attentive. The monthly parking cost is way too high. Wish they had a more flexible reservation and discounts for people who work in downtown area.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.