Icon Parking - SUPERIOR PARKING LLC Reviews 41

TrustScore 4.5 out of 5

4.6

515 E 79th St, 10021 New York, NY, US


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Rated 5 out of 5 stars

EZ in & EZ out. Waited no longer than 5 minutes each way. No contact parking, no one driving my car, paid in advance, one of the best experiences I've ever had in NYC. ROBO PARK was flawless...I wi... See more

Rated 5 out of 5 stars

The attendant was very friendly and professional! Location is easy to get to and parking did not feel hectic. I will use this garage every time going forward as I bring my family for medical treatment... See more

Rated 1 out of 5 stars

When picking up my car, had to wait over half hour and the attendant told me that I shouldn't have parked there, the lot is for monthly patrons, not daily use

Company replied

Rated 5 out of 5 stars

Very friendly attendant. I love this garage – I walk all the way over from Lenox Hill Hospital to use it.


Company details

  1. Parking Garage
  2. Valet Parking Service

Written by the company

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


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You should know

4.6

Excellent

TrustScore 4.5 out of 5

41 reviews

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This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

EZ in & EZ out.

EZ in & EZ out.
Waited no longer than 5 minutes each way.
No contact parking, no one driving my car, paid in advance, one of the best experiences I've ever had in NYC.
ROBO PARK was flawless...I will be back.

April 5, 2025
Rated 1 out of 5 stars

When picking up my car

When picking up my car, had to wait over half hour and the attendant told me that I shouldn't have parked there, the lot is for monthly patrons, not daily use

April 25, 2023
Icon Parking  - SUPERIOR PARKING LLC logo

Reply from Icon Parking - SUPERIOR PARKING LLC

This is never the experience you should have at Icon! Thank you for sharing your feedback. At Icon, we strive for unconditional commitment to customer satisfaction, and we sincerely apologize for not meeting your expectations! We want you to know that your feedback will give us the chance to resolve any problems that may occur and assist us in identifying areas where service can be improved. Again, thank you for your feedback, and we hope to offer you better service in the future.

Rated 5 out of 5 stars

The attendant was very friendly and…

The attendant was very friendly and professional! Location is easy to get to and parking did not feel hectic. I will use this garage every time going forward as I bring my family for medical treatments nearby.

March 14, 2023

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