iCrack Reviews 178

Steer clear of Salisbury store. Zero customer service. Replaced back of phone and it cracked within 48 hours and there was no impact or reason for it to do so, no option of money back or replacement. £75 down the pan. Went to PC doctor and they’ve done a fab job and said it hadn’t been glued correctly.

One of the best shops and they were very helpful.

Dropped my phone on Wednesday cracked the screen and screen protector,went in to icrack in market harborough today (saturday) the guys could of been more helpful 40 mins later, phone back in my hand new screen new screen protector highly recommend.

Went to the store in Sutton Coldfield to buy two phone cases and two protector screens. The chap who assisted us was so friendly and helpful nothing was too much trouble. Will definitely return. Thank you.

Visited shop on a Sunday 20 mins before closing at nearly 9pm. Had a new screen fitted to my iPhone perfectly in 15 mins. Fantastic service, thank you

I went today to get the back of my Iphone 11 pro max back repaired by Asim the shop supervisor as the glass was shattered, and also to get the battery replaced.

They did a great job and also gave me a deal on the air pods.

Friendly, professional service, definitely recommend to anyone that is looking to get their phone repaired.

Superb service, carried the parts nobody else in the town did and fixed way before EVERY other business offered to! AND CHEAPER! I am really chuffed as it meant I could get on with important things and not have to wait a weekend for parts etc. Thanks guys!

Had my MacBook battery replaced with no problems - staff at Westwood Cross Branch very friendly and helpful - would definitely recommend

Brilliant. Sent my iPad to Icrash to fix the screen after I dropped it on tiled floor. Cheaper than any other quotes given and really quick turnaround. Very happy. I shall definitely be using these in the future

Very good service very nice polite staff I took a phone in with a badly cracked screen I did think it would be impossible to repair but the man done it in within half hour and gave me a free screen protector but I was mistaken i thought the man said £8 then when i looked at my bank it was £80 !!!! Still a good job done but most probably wouldn't have had it done at that price would have got a new phone.

Friendly, helpful staff, repaired my iPhone cracked glass, took a little longer than they said but perfect result

Fast service, friendly staff competitive pricing really helpful would def recommend

I’ve been having issues with the battery performance of my iPhone 8 for quite a long time now, and I couldn’t find anyone who could do iPhone 8s anymore, so when I found out iCrack could I went there, and they successfully helped me. The staff in there were great, the price was incredibly good, I didn’t have to wait long and now my phone works perfectly fine!

I feel that iCrack is definitely underrated and I personally would recommend them to anyone with phone performance issues, as they do other phone types as well such as Samsung, and they sell phone cases and other technology as well. 10/10 in my opinion!

Poole store: the guy In the store was very helpful and took extra time making sure my phone had the correct care

Got a great iPhone case a got a deal for a free screen protector. Would come again.

I recently visited the Nottingham store to see if my iPhone 5 could be repaired after significant water damage two years ago. I didn't have much hope as I hadn't been able to turn the phone on since the incident and no one had been able to help me. The chap in the store was super helpful, explaining the options and also setting my expectations which I appreciated. The phone had to be sent elsewhere for repair which I was advised would take two weeks - I received a text within a couple of days to say the phone had been repaired!! I am stunned and overjoyed!! Even if the phone was unrepairable, I would still highly recommend this store - friendly, helpful and knowledgeable staff and very reasonably priced. Huge amount of thanks from me, your service is really much appreciated!

It was the 6th shop where I looked for a case for my fairly old mobile phone - they didn't sell it in any of those 5 stores - and I found it there. Thank you iCrack team for helping me :)

They made my day. The staff went above and beyond to ensure I had the best quality casing and screen protector for my phone, at a discounted rate. They just showed me there were still good people in the world which in turn made my day.

Terrible! Broke my phone and not getting back to me. I have been in store phoned and emailed and each time getting fobbed off!