iCreditWorks Reviews 412

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional demeanor. Many people highlight the outstanding customer service, noting that representatives are knowledgeable, attentive, and make the process easy to understand. The overall service is frequently described as excellent, with users appreciating the smooth user experience and the ease of navigating the app. Reviewers often mention feeling comfortable and well-guided throughout their interactions, emphasizing the efficiency and positive attitude of the support team.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the ease of use... See more

Application

People report positive experiences with the app, often finding it easy to use and quick for the application... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your representative was great. I am not great using technology and he worked with me through the entire process. We even got disconnected and he quickly retrieved my call. He was patient with me and n... See more

Company replied

Rated 5 out of 5 stars

The help I received from a customer care rep was amazing! I had some difficulty with submitting my application in the app. They got on the phone call with me ASAP and walked me through the process, ki... See more

Company replied

Rated 5 out of 5 stars

Mario was great! I had concerns about signing my loan and he explained everything plainly so I understood the process quickly and without any more confusion. He has a very pleasant manner and is info... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of speaking with Mario twice for this loan . He is extremely pleasant, knowledgeable and patient with helping me navigate the loan terms. He answered all my questions & help me f... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

There's never been dental financing this smart! Approvals in seconds right from your mobile device.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

They have been a great company to work…

They have been a great company to work with and really saved me when I needed unexpectedly dental work. Also, when I had major family change and needed to change my payment date.

July 23, 2025
Unprompted review
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Reply from iCreditWorks

Hello jb​,

We’re glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Mario was very helpful walking me…

Mario was very helpful walking me through the procedures of getting the loan application setup and eliminated all difficulties by walking me through the application.

July 23, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Kim​, 

We appreciate you taking the time to share your experience with us. Thank you for being part of the iCreditWorks family!

Rated 5 out of 5 stars

My experience was awesome

My experience was awesome, and the customer service rep answered all my questions

July 17, 2025
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Reply from iCreditWorks

Hello Ana​,

We’re glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Mario was great

Mario was great! I had concerns about signing my loan and he explained everything plainly so I understood the process quickly and without any more confusion. He has a very pleasant manner and is informed for customer service care. Thank you
Terri Rodriguez

July 15, 2025
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Reply from iCreditWorks

Hello Terri,​ 

We appreciate your feedback, and it was a pleasure to assist you. We’re thrilled to hear that you had a great experience with us. If you need anything else, please don't hesitate to reach out. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Very patient and helpful customer…

Very patient and helpful customer service!

July 8, 2025
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Reply from iCreditWorks

Hi Pamela​ 
Thanks you for taking the time to share your feedback with us. We're thrilled that you’re happy with our customer service. We really appreciate you being a customer and helping to share the word about us. Glad to have you as a new member of the iCreditWorks community!

Rated 5 out of 5 stars

The help I received from a customer…

The help I received from a customer care rep was amazing! I had some difficulty with submitting my application in the app. They got on the phone call with me ASAP and walked me through the process, kindly helping solve the issue, and my application was submitted in just a few minutes successfully! Very caring and friendly service! Thanks so much!

June 30, 2025
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Reply from iCreditWorks

Hi ANASTASIYA​ 

Thank you for your valuable feedback. We are thrilled to know you are satisfied with our services. We greatly appreciate your review and hope to assist you again soon!

Rated 5 out of 5 stars
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Reply from iCreditWorks

Hello Edward,

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Mario was Great!

Mario was friendly and helped me figure out the App. Then stayed on the line while I completed it to make sure I had no questions.

June 27, 2025
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Reply from iCreditWorks

Hi Theresa​ 

Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you are happy with our customer service. We truly appreciate you being a customer and helping to spread the word about us. We’re glad to have you as a new member of the iCreditWorks community!

Rated 5 out of 5 stars

Agent was very patient with me

Agent was very patient with me, as I was at the end of my rope dealing with the app and my daughter, who was causing me all this unnecessary grief. He solved my problem quickly.

June 27, 2025
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Reply from iCreditWorks

Hello Monica,

It was a pleasure assisting you. Your feedback is very important to our team, and we are glad to hear that you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

The Rep was soooo helpful

The Rep was soooo helpful. He answered all of my questions and gave me helpful advice - to contact my dentist office that my loan was approved. But do not bill until services have been completed

I was so SURPRISED how fast I was approved. Thx ICredit. Mrs White

June 24, 2025
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Reply from iCreditWorks

Hello Pamela​,
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Rated 5 out of 5 stars

Customer Service experience

My customer representative, Krunal, was very helpful, kind and explained some doubts that I had in regards to the financing.

June 24, 2025
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Reply from iCreditWorks

Hi Evelyn.

Thank you so much for the wonderful feedback! We're thrilled to hear that Krunal was able to assist you with kindness and clarity. Providing helpful, thoughtful service is what we strive for at iCreditWorks. We appreciate you choosing us and look forward to serving you again!

Rated 5 out of 5 stars

Second review

This is my second review, as I needed to ask a few more questions. I received exceptional customer service, once again with Mario. He is extremely knowledgeable and helpful! Thank you so very much!

June 18, 2025
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Reply from iCreditWorks

Hello Tina​ 

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Thank you, Mario!!!

Thank you, Mario at ICreditWorks for your expertise and very pleasant costumer service.

June 18, 2025
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Reply from iCreditWorks

Hi Roxon,

Thank you for taking the time to share your feedback — we’re delighted to hear that you had a positive experience with our customer service team.
We truly appreciate your support and are pleased to welcome you to the iCreditWorks community. Thank you for choosing us and for helping to spread the word!

Rated 5 out of 5 stars

Credit customer service

The representative I spoke with knew exactly how to help me. He walked me through the process screen by screen so I could make the necessary changes.

June 13, 2025
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Reply from iCreditWorks

Hello Barbara,​ 

Thank you for allowing us to assist you! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. If you need anything else, please don't hesitate to let us know. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Fast efficient n good reasonable rates…

Fast efficient n good reasonable rates n flexible payments

June 5, 2025
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Reply from iCreditWorks

Hello Wilfred,

Thank you so much for the 5-star review! We're thrilled to hear you found our service fast, efficient, and flexible with reasonable rates. Your feedback means a lot to our team, and we're glad we could meet your expectations. We look forward to continuing to serve you!

Rated 5 out of 5 stars

Thanks Mario for your assistance

Thanks Mario for your assistance. You made this so easy

June 5, 2025
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Reply from iCreditWorks

Hi Deborah,

Thank you for your wonderful feedback! We’re so glad to hear that the support you received made the process feel easy and stress-free. Creating a smooth and helpful experience is something our entire team strives for every day. We're grateful you chose iCreditWorks and are here anytime you need us!

Rated 5 out of 5 stars

I had the pleasure of speaking with…

I had the pleasure of speaking with Mario twice for this loan . He is extremely pleasant, knowledgeable and patient with helping me navigate the loan terms. He answered all my questions & help me feel comfortable about the process and loan. His service is much appreciated .

June 3, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Marianne,

Thank you for sharing your thoughtful feedback! We're so glad to hear that your experience was smooth and supportive. Providing clear, patient guidance through the loan process is something all of our agents strive for, and we're happy you felt confident every step of the way. If you have any questions, don't hesitate to reach out. We're always here if you need us!

Rated 5 out of 5 stars

Quick and easy

Quick, easy instructions!

June 2, 2025
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Reply from iCreditWorks

Hi Carolinn,

Thank you for your 5-star review! We're delighted to hear that you found our service quick and easy. Your positive feedback means a lot to us. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for choosing iCreditWorks!

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