iCreditWorks Reviews 412

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional demeanor. Many people highlight the outstanding customer service, noting that representatives are knowledgeable, attentive, and make the process easy to understand. The overall service is frequently described as excellent, with users appreciating the smooth user experience and the ease of navigating the app. Reviewers often mention feeling comfortable and well-guided throughout their interactions, emphasizing the efficiency and positive attitude of the support team.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the ease of use... See more

Application

People report positive experiences with the app, often finding it easy to use and quick for the application... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your representative was great. I am not great using technology and he worked with me through the entire process. We even got disconnected and he quickly retrieved my call. He was patient with me and n... See more

Company replied

Rated 5 out of 5 stars

The help I received from a customer care rep was amazing! I had some difficulty with submitting my application in the app. They got on the phone call with me ASAP and walked me through the process, ki... See more

Company replied

Rated 5 out of 5 stars

Mario was great! I had concerns about signing my loan and he explained everything plainly so I understood the process quickly and without any more confusion. He has a very pleasant manner and is info... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of speaking with Mario twice for this loan . He is extremely pleasant, knowledgeable and patient with helping me navigate the loan terms. He answered all my questions & help me f... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

There's never been dental financing this smart! Approvals in seconds right from your mobile device.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

I had exceptional customer service from…

I had exceptional customer service from Mario. He was kind, patient and extremely knowledgeable. He followed up exactly as promised. He is truly an asset to icreditWorks!

May 28, 2025
Unprompted review
iCreditWorks logo

Reply from iCreditWorks

Hi Tina,

We’re so glad to hear that your experience reflected the level of service we strive to provide across our entire company. Kindness, patience, and knowledge are values we hold closely at iCreditWorks, and it’s wonderful to know those came through during your interaction. We appreciate you being part of the iCreditWorks community and are always here if you need support!

Rated 5 out of 5 stars

Extremely helpful and knowledgeable

Extremely helpful and knowledgeable. Thank you!

May 16, 2025
iCreditWorks logo

Reply from iCreditWorks

Hello K​ Tome

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Rated 5 out of 5 stars

My customer service representative was…

My customer service representative was absolutely awesome! He was kind, courteous, patient, and efficient! He took the time to help ease my concerns and he worked to help me better understand the process for this company! God bless you and thank you for your amazing service!

May 15, 2025
iCreditWorks logo

Reply from iCreditWorks

Hello Heather​ 

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Mario is very helpful.Thank you

Mario is very helpful.Thank you

May 2, 2025
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Reply from iCreditWorks

Hello ADA​, 

It was a pleasure to assist you! Your feedback is incredibly valuable to our team, and we're thrilled to know you had a positive experience with us. If you need anything else, please don’t hesitate to reach out. Thank you for being a part of the iCreditWorks community!

Rated 3 out of 5 stars

Quick process to see if one qualifies…

Quick process to see if one qualifies for the loan. It’s good that there’s places like you to help people out in tight financial situation's. So a patient can proceed with their procedure.

April 29, 2025
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Reply from iCreditWorks

Hi Rhonda,

Thank you for taking the time to share your feedback. We're glad to hear the process was quick and that we could be a helpful option during a financially stressful time. If there's anything we can do to improve your experience further, let us know!

Rated 5 out of 5 stars

Mario was so helpful!!

Mario was so helpful, kind, patient, and was able to problem solve well to assist. I really appreciated his help! He stayed on with me for 30 minutes to make sure I was good to go. Thank you, Mario!!

April 29, 2025
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Reply from iCreditWorks

Hi Andrea,

Thank you for your 5-star review! We're pleased to hear that all your questions were answered and that you had a positive experience. We're here to ensure a smooth and helpful process, so if you need anything else, don’t hesitate to reach out. We're always happy to assist!

Rated 5 out of 5 stars

Thank you for your service

Thank you for your service

April 28, 2025
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Reply from iCreditWorks

Hi Alphonzo,

Thank you for your kind feedback! We're grateful for the opportunity to serve you and are always here if you need any assistance. We look forward to continuing to support you on your journey with iCreditWorks!

Rated 5 out of 5 stars

The associate was great

The associate was great. He was knowledgeable and caring, and answered all of my questions.

April 25, 2025
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Reply from iCreditWorks

Hi Jim,

Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you in a friendly, caring manner and address all your questions. Providing excellent customer service is a top priority for us, and we're delighted that you had a positive experience. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Helpful and quick service

Helpful and quick service, got my question solved in no time at all

April 17, 2025
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Reply from iCreditWorks

Hello Thomas,

Thank you so much for the 5-star review! We're really glad to hear you found our service helpful and quick. It's great to know we could resolve your question efficiently. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

The rep Matt was very knowledgeable and…

The rep Matt was very knowledgeable and patient

April 15, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Tanja,

Thank you for your 5-star review! We're delighted to hear that our team member was knowledgeable and patient in guiding you through the process. Providing excellent customer service is our top priority, and your positive feedback is greatly appreciated. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for your support!

Rated 5 out of 5 stars

Helpful staff.

March 26, 2025
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Reply from iCreditWorks

Hello Jesse​ 

It was a pleasure to assist you. Your feedback means so much to our team and we are glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Great help and stayed with me the whole…

Great help and stayed with me the whole time to resolve the issue.

March 25, 2025
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Reply from iCreditWorks

Hi Moneem,

Thank you for your great feedback! We're glad to hear that our team provided the support you needed and stayed with you every step of the way to resolve your issue. Ensuring a smooth experience is one of our top priorities. If you ever need assistance again, we’re always here to help. Thank you for joining the iCreditWorks community!

Rated 5 out of 5 stars

I work with Mario he walked me through…

I work with Mario he walked me through the whole thing get everything resolved within 10 minutes. It pleasure to talk to

March 20, 2025
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Reply from iCreditWorks

Hi Duane,

Thank you for your wonderful feedback! We're delighted to hear that our agent provided clear guidance and helped resolve everything so quickly. Delivering a smooth and efficient experience is what we strive for. If you ever need assistance in the future, we’re here to help. Thank you for choosing iCreditWorks!

Rated 5 out of 5 stars

Agent

Agent. speaks English well and can be understood. Was very knowledgeable about your app and quite helpful with the process

March 5, 2025
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Reply from iCreditWorks

Hello Carla​,

We’re glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Rated 5 out of 5 stars

Mario was very patient and helpful

Mario was very patient and helpful

March 3, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Jennifer,

Thank you for your kind words! We're delighted to hear that you were provided patient and helpful support. We’ll be sure to share your appreciation. If you ever need assistance in the future, don’t hesitate to reach out—we’re always happy to help. Welcome to the iCreditWorks community!

Rated 5 out of 5 stars

The loan process was very convenient…

The loan process was very convenient and quick. I would like to thank Mario for his assistance.

February 26, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Mohammad,

Thank you for your wonderful feedback! We're glad to hear that the loan process was quick and convenient for you. We’ll be sure to pass along your appreciation. If you ever need any assistance, don’t hesitate to reach out—we’re always happy to help!

Rated 5 out of 5 stars

i spoke to 3 representatives and they…

i spoke to 3 representatives and they were all knowledgeable, answered my questions and assisted me through the enrollment process. you have a great team !!!

February 5, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Nancy,

Thank you for your fantastic feedback! We're delighted to hear that our team provided knowledgeable support and guided you through the enrollment process. Delivering excellent service is what we strive for, and we truly appreciate your kind words. If you ever need further assistance, don’t hesitate to reach out. Welcome to iCreditWorks community!

Rated 5 out of 5 stars

My representative was professional and…

My representative was professional and knowledgeable and solved my issues.

January 30, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Donna,

Thank you for your 5-star review! We’re thrilled to hear that our representative provided professional and knowledgeable support while resolving your concerns. Delivering excellent service is one of our top priorities, and we appreciate you sharing your experience. Don’t hesitate to reach out if there’s anything else we can do for you!

Rated 5 out of 5 stars

The customer care person was very…

The customer care person was very helpful and nice. He answered my questions, it was easy.

January 28, 2025
iCreditWorks logo

Reply from iCreditWorks

Hi Robert,

Thank you for sharing your wonderful feedback! We’re delighted to hear that our customer support agent provided helpful and friendly support, making your experience smooth and easy. Ensuring your questions are answered and your experience is seamless is one of our top priorities. If you ever need assistance in the future, we’re here to help!

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