I like the icy bear dental products because they are effective with continuous usage and do not irritate my mouth,teeth and gums. I find the toothpaste dispenser seems to stick and I need to keep de... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Only just started using icy bear so can't comment on if it's working yet ,but as a company they were fast and efficient delivery came as stated...still got to see if it makes a difference to my teeth... See more
Company replied
Product is good but the pump on the tooth paste needs a look into this as it’s useless the pump does not spring back up only limited paste or none at all comes out. I have been using it for two weeks... See more
Company replied
Fast delivery , very smart packaging . Bit frustrated with the toothpaste pump as it is very hit and miss as to whether it will work , but have noted in other reviews this appears to be an issue . Hav... See more
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Company details
Written by the company
Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.
Contact info
United Kingdom
- icybeardental.com
4.4
Excellent
2K reviews
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Left parcel on my front porch wear…
Left parcel on my front porch wear everyone can see and my parcel was stolen
May 23, 2026
Reply from Icybeardental
Hi Lisa,
Thank you for getting in touch, and I’m really sorry to hear this happened. I completely understand how frustrating and upsetting it must be to have your parcel stolen.
Please contact us at enquiries@icybeardental.com with your order details, and our team will look into this for you as a priority and advise on the next steps.
We’re here to help and will do our best to resolve this for you as quickly as possible.
Quick turnaround
Quick turnaround. Product is brilliant. My teeth whiter after first use. I will continue buying this.
May 23, 2026
Reply from Icybeardental
Hi JL,
Thank you so much for your 5-star review! We’re really happy to hear you had a quick turnaround and that you’re already seeing your teeth look whiter after the first use—that’s fantastic!
We truly appreciate your support and are so glad you’re enjoying the product. We look forward to serving you again!
Love this product
Love this product, So easy to order from icy Bear quick delivery and earn reward points every order.
May 30, 2026
Reply from Icybeardental
Hi Michelle,
Thank you so much for your 5-star review! We’re really happy to hear you love the product and that you’re enjoying the easy ordering, quick delivery, and rewards points—that’s great to hear.
We truly appreciate your continued support!
Reply from Icybeardental
Hi Karen,
Thank you so much for your 5-star review! We’re really glad to hear you found ordering easy and that you appreciated the discount—that’s great to hear.
We truly appreciate your support!
Amazing product
Received my order
Very quickly
Within 2 days I have noticed a difference my teeth definitely look whiter and feel so clean
Love this product
May 23, 2026
Reply from Icybeardental
Hi Liane,
Thank you so much for your 5-star review! We’re really happy to hear your order arrived quickly and that you’ve already noticed a difference within just 2 days—that’s fantastic! It’s great to know your teeth are looking whiter and feeling so clean.
We truly appreciate your support and kind words.
This is my second order
This is my second order , before I placed this one I had a few questions and they were really helpful in their response...this is my next step so hoping for even better results than I have already with just the powder
May 30, 2026
Reply from Icybeardental
Hi Lesley,
Thank you so much for your 5-star review! We’re really glad to hear this is your second order and that our team was able to help answer your questions—that’s great to hear.
It’s also fantastic that you’ve already seen good results with the powder, and we hope you love the next step and get even better results.
We truly appreciate your continued support!
These products are absolutely amazing
These products are absolutely amazing. They last so long aswell.
I love the way my mouth feels after I use the toothpaste and mouthwash.
The fresh breath spray gives you an icy blast that feels zingy fresh.
I have already recommended to my friends and family x
May 22, 2026
Reply from Icybeardental
Hi Tracey,
Thank you so much for your amazing review — we absolutely loved reading it!
We’re thrilled to hear how much you’re enjoying the products and that they’ve become such a positive part of your routine. It’s great to know you’re loving the fresh, clean feeling from the toothpaste and mouthwash, and we’re especially pleased the breath spray is giving you that signature icy fresh feeling we aimed for!
Hearing that you’ve already recommended Icy Bear to your friends and family means the world to us — there’s no bigger compliment than a personal recommendation.
If you ever have any questions or need any support, please don’t hesitate to get in touch — we’re always happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thanks again for your lovely feedback and support, Tracey — we truly appreciate it.
Easy and efficient communicate and a…
Easy and efficient communicate and a willingness to help resolve problems.
May 29, 2026
Reply from Icybeardental
Hi,
Thank you so much for taking the time to leave us a review — we really appreciate it.
We’re delighted to hear that you found our communication easy and efficient and that our team’s willingness to help stood out to you. Providing supportive and straightforward service is something we care deeply about, so your feedback means a lot.
If you ever need any assistance or have any questions in the future, please don’t hesitate to reach out — we’re always here and happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thank you again for your kind words and support.
I like the icy bear dental products…
I like the icy bear dental products because they are effective with continuous usage and do not irritate my mouth,teeth and gums.
I find the toothpaste dispenser seems to stick and I need to keep depressing the top to receive the product, otherwise they might have earned 5 stars.
I happily recommend icy bear as my teeth do appear brighter and whiter and I use it every day
May 22, 2026
Reply from Icybeardental
Hi Hilary,
Thank you so much for taking the time to leave such thoughtful feedback — we really appreciate it.
We’re delighted to hear that you’re enjoying the Icy Bear products and that you’ve found them effective with continued use, while also being gentle on your mouth, teeth and gums. It’s especially lovely to know you’re seeing a brighter, whiter smile and feel confident recommending us.
We’re sorry to hear about the issue you’ve experienced with the toothpaste dispenser and completely understand how frustrating that can be when using the product daily. Thank you for bringing this to our attention — feedback like yours is incredibly valuable and helps us continue reviewing and improving our packaging and overall experience.
If you would like us to look into the dispenser issue further or assist in any way, please don’t hesitate to get in touch at Enquiries@icybeardental.com — our team will be more than happy to help.
Thank you again for your honest review and continued support, Hilary — we truly appreciate it.
Reply from Icybeardental
Hi Jane,
Thank you for your lovely review! We’re so pleased to hear you found the experience simple and straightforward — that’s exactly what we aim for.
If you ever need any help or have any questions, please feel free to contact us at Enquiries@icybeardental.com — we’re always happy to help.
Reply from Icybeardental
Hi Shauvaun,
Thank you for your lovely review! We’re so pleased to hear you’re enjoying the products and our offers too.
If you ever need any help or have any questions, please feel free to contact us at Enquiries@icybeardental.com — we’re always happy to help.
The whitening strips and the powder did nothing for my teeth.
The 14 days whitening strips didn't make any difference to the colour of my teeth, whether that was because the tooth colour chart showed my teeth at the start as number 4, they were still number 4 after the 14 day course, I was also using the tooth powder twice a day as well as the toothpaste. I only drink coffee once a day, and was careful about what foods I ate, so I was expecting better results, but they did feel really clean. I've yet to use the free 7 day whitening course kit that came with my order.
April 9, 2026
Reply from Icybeardental
Hi Linda,
Thank you for taking the time to share such detailed feedback — we really appreciate it.
We’re sorry to hear that you didn’t see a visible change in shade after completing the 14-day strips, especially as you were also using the powder and toothpaste consistently. We completely understand how disappointing that must feel when you were expecting more noticeable results.
It’s helpful to hear that your teeth did feel very clean, but we appreciate that this isn’t the same as the whitening change you were hoping for. Results can vary quite a bit from person to person and can be influenced by factors such as natural enamel shade, the type and depth of staining, and how long discolouration has been present.
We also appreciate you sharing your routine and care with coffee and diet — that level of consistency is great, and we understand why you expected to see more visible change given that.
Regarding the 7-day course you haven’t yet tried, you may still find this offers additional support, as some customers respond differently to different formats within the range. If you do decide to use it and would like any guidance on how best to incorporate it, we’re very happy to help.
If you’d like, you can also reach out to us at Enquiries@icybeardental.com and we can take a closer look at your experience and advise further based on your routine.
Thank you again for your honest feedback, Linda — we truly value it as it helps us continue improving.
I’m very pleased with the service I…
I’m very pleased with the service I received. The response was quick, professional and helpful throughout the process. When there was an issue with the original product, the replacement was arranged promptly with no hassle at all. Excellent customer service and great communication — I really appreciate how efficiently everything was handled. Highly recommended.
Bushra
May 29, 2026
Unprompted review
Reply from Icybeardental
Hi Bushra,
Thank you so much for your wonderful review — we really appreciate you taking the time to share your experience with us.
We’re delighted to hear that you were pleased with the service and that our team was able to resolve the issue quickly and smoothly for you. Providing prompt, helpful, and hassle-free support is always our priority, so it’s great to know this came through in your experience.
Your kind words about our communication and customer service mean a lot to the team, and we’re especially grateful for your recommendation.
If you ever need anything in the future or have any questions at all, please don’t hesitate to get in touch — we’re always happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thanks again, Bushra — we truly appreciate your support.
Great from start to finish
Great products, great end user experience with website, including checkout. Love the fact that there are always promotional offers available too, which are very appealing.
May 29, 2026
Reply from Icybeardental
Hi Joanna,
Thank you so much for your wonderful review — we truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you’ve had such a positive journey from start to finish and that you enjoyed both the products and the website experience, including checkout. We work hard to make the whole process as smooth and enjoyable as possible, so it’s lovely to know this stood out for you.
It’s also fantastic to hear that you enjoy our promotional offers — we love being able to bring our customers great value alongside products they enjoy using.
If you ever have any questions or need any support, please don’t hesitate to get in touch — we’re always happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thanks again for your kind words and support, Joanna — we’re so pleased to have you with Icy Bear Dental.
2nd purchase
Nothing went wrong this time,but my 1st delivery was!I was given a faulty tube that wouldn't pump-despite 3 attempts contacting you about this nothing was done-so gave up really-hence bought another one-so won't be giving a good review as thought customer service was very poor especially after a 1st order-sorry for this but expensive to not be able to use it.
May 22, 2026
Reply from Icybeardental
Hi Shelley,
Thank you for taking the time to share your feedback with us.
We’re really sorry to hear about your experience with your first order and especially disappointed to learn that you felt unsupported after contacting us several times regarding the faulty pump. We completely understand how frustrating this must have been, particularly when you were unable to use the product and felt your concerns were not resolved.
While we’re pleased to hear that your second order arrived without issue, we’re genuinely sorry that your earlier experience left you feeling let down. This is certainly not the level of service we aim to provide.
We would really appreciate the opportunity to look into this further and make things right for you. Please could you contact us at Enquiries@icybeardental.com with any details you may still have from your original order so our team can review this properly and assist further.
Thank you again for your honest feedback, Shelley — it’s incredibly valuable to us as we continue working to improve both our products and customer experience.
Brilliant products that really work
May 29, 2026
Reply from Icybeardental
Hi Lynn,
Thank you so much for your lovely review — we really appreciate you taking the time to share your feedback with us.
We’re absolutely delighted to hear that you’re enjoying the products and finding that they really work for you. Knowing our customers are happy with their results means so much to our team.
If you ever have any questions or need any support in the future, please don’t hesitate to get in touch — we’re always happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thanks again for your support, Lynn — we truly appreciate you choosing Icy Bear Dental.
Everything is explained to you on your…
Everything is explained to you on your videos and if you’re not sure about anything you get back straight away with an answer. I found results with this products before so taking advantage of this amazing offer.
May 29, 2026
Reply from Icybeardental
Hi Ann,
Thank you so much for your lovely review and for your continued support — we really appreciate it.
We’re delighted to hear that you’ve found our videos helpful and that our team has been able to answer your questions quickly whenever needed. Making sure our customers feel informed and supported is really important to us.
It’s also wonderful to know that you’ve had positive results with the products before and have taken advantage of the latest offer. Hearing that you’ve come back to us again means a great deal and gives us confidence that we’re delivering the experience we aim for.
If you ever need any further advice or have more questions, please don’t hesitate to get in touch — we’re always happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thanks again for your kind feedback, Ann — we’re so grateful to have you with Icy Bear Dental.
Although I did not receive my product
Although I did not receive my product, this was due to the shipping company, and not Icy Bear. The shipping of my item was fast, and their communication to either resend or refund was swift & effortless. I chose a refund, so cannot comment on the product, but can confirm this company is excellent.
May 28, 2026
Reply from Icybeardental
Hi Jill,
Thank you so much for taking the time to leave your review — we really appreciate it.
We’re very sorry that your parcel didn’t reach you, although we’re glad to hear that the shipping process itself was quick and that our team was able to resolve things for you promptly. It’s also great to know that you found our communication around your refund swift and effortless — we always aim to make things as smooth as possible, especially when issues arise outside of our control.
Even though you didn’t get the chance to try the products this time, we truly appreciate your kind words about the company and the service you received. That means a lot to the team.
If you ever decide to try Icy Bear again in the future or have any questions at all, please don’t hesitate to reach out — we’d be more than happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thanks again for your support, Jill — we really appreciate your understanding.
Great delivery and lovely presentation
Great delivery and lovely presentation. Time will tell if it works.
May 21, 2026
Reply from Icybeardental
Hi Natalie,
Thank you so much for taking the time to leave us a review — we really appreciate it.
We’re delighted to hear that you were happy with the delivery and loved the presentation of your order. We always want receiving an Icy Bear parcel to feel special from the moment it arrives.
We completely understand that results are something you’ll be watching over time, and we hope the products continue to impress you as you keep using them. Everyone’s journey is a little different, and we’re excited for you to see how things progress.
If you have any questions or would like any advice along the way, please don’t hesitate to get in touch — we’re always happy to help. You can contact us anytime at Enquiries@icybeardental.com
Thanks again for your support, Natalie — we hope you enjoy your Icy Bear experience.
Very easy site to negotiate
Very easy site to negotiate. Have used these goods before, and they are all excellent. My teeth feel cleaner and noticibly whiter. Cant recommend them highly enough, and the turn round for delivery is superb.
May 21, 2026
Reply from Icybeardental
Hi Rosemary,
Thank you so much for your wonderful review and for continuing to choose Icy Bear Dental — we truly appreciate your support.
We’re delighted to hear that you found the website easy to use and that you’ve had such a positive experience with the products. Knowing your teeth feel cleaner and noticeably whiter is exactly the kind of feedback we love to hear.
We’re also really pleased that the delivery turnaround met your expectations. We know how important quick and reliable service is, so your kind words mean a lot to the team.
Thank you as well for your recommendation — it genuinely means so much to us. If you ever have any questions or need any assistance, please don’t hesitate to get in touch at Enquiries@icybeardental.com — we’re always happy to help.
Thanks again, Rosemary — we look forward to serving you again soon.
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