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Idealcars Nottingham Reviews 

133
•
TrustScore 5 out of 5

4.9

Taxi Service
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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional drivers for being consistently punctual, polite, and extremely helpful during both airport runs and everyday local trips. People note that speaking with real individuals instead of automated systems makes booking simple, while staff provide consistently friendly assistance. Consumers consistently highlight the exceptional customer service, mentioning clean, comfortable vehicles and pleasant conversations that truly make journeys enjoyable. Reviewers emphasize that the company is exceptionally reliable, noting that drivers frequently go above and beyond to assist passengers with luggage or special needs. Many travellers express deep gratitude for the safe and reassuring rides provided during difficult or early morning travel situations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendly, polite, and helpful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the punctual and reliable experiences... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting very helpful and friendly drivers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ideal cars are always reliable. Friendly service from booking taxi to the driver's taking me to destination. Good prices for the journey. You actually speak to a real person not automated and great se... See more

Company replied

Rated 5 out of 5 stars

We had a return Taxi from Nottingham to Heathrow airport. Our Driver for both ways was Clifford. Clifford made our journey very easy and enjoyable, He was on time, gave good instructions and me... See more

Rated 5 out of 5 stars

Phoned for a taxi after a night out, came within 5 minutes to the pick up point of asked for, Driver was nice and polite, would definitely recommend.

Rated 5 out of 5 stars

Robert picked me up today hadn’t met him before was a nice man very easy to get along with kind and friendly . Always use idea cars there a brilliant company very friendly when you book a taxi to... See more

Company details

  1. Taxi Service
  2. Minibus Taxi Service
  3. Transportation Service

Written by the company

Offering a top quality taxi service as well as an on-demand delivery service for businesses and the public. Book via our app www.idealcars.bio.link Hucknall & Nottingham-01159017755 Kirkby & Sutton-01623275005 Selston & Eastwood-01773240020 Email: info@idealcars-nottingham.co.uk

Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(133)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Andy is just fab

Andy is just fab, lovely clean vehicle and kept us updated, helped us getting my gran in and friendly, thank you !

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

This taxi service is always on time…

This taxi service is always on time with clean cars (that l love!) Interior as well and the drivers very helpful and especially kind to disabled slow people like me as one Nottingham Co the driver wouldn't let me sit in front causing me excruciating pain to bend my legs to fit in the back and when i asked where the seat belt was he asked me if i was stupid!!!

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Josh was a great driver

Josh was a great driver, very friendly. He came round and opened the car door for me and closed it once I was seated, as I was heading to the Dr's. with a bad back and was struggling with the pain.
Very good taxi service as always.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Robert picked me up today hadn’t met…

Robert picked me up today hadn’t met him before was a nice man very easy to get along with kind and friendly .
Always use idea cars there a brilliant company very friendly when you book a taxi too .
Can never fault them they always go the extra mile over and beyond .
Have been using them for 8 years now .
Thanks for all the service that you have given me
Denise

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Darren was wxcellent

Darren was on time, car was comfortable and clean. Darren engaged well and made the trip fly by. Would highly recommend for an airport trip

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Chris was a very good driver

Chris was a very good driver, also easy to talk to. Reliable brand.

July 21, 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you for your wonderful review! 🌟

We’re delighted to hear that Chris provided such a great journey. It’s fantastic to know he was friendly, easy to talk to, and delivered the reliable service you’ve come to expect from Ideal Cars.

We’ll be sure to pass your kind words on to Chris — he’ll really appreciate the recognition. Thank you for choosing Ideal Cars, and we look forward to seeing you again soon! 🚖😊

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