Idealcars Nottingham Reviews 

127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the drivers are extremely friendly, polite, and always go out of their way to provide a comfortable and truly pleasant journey. People truly appreciate the excellent customer service, noting that communication is clear and staff members are always ready to help passengers. Consumers also highlight the consistent punctuality of the service, sharing how vehicles arrive precisely on time for early morning appointments and long-distance airport runs. Travelers deeply value the impeccably clean vehicles and steady driving, which make every single ride exceptionally smooth, safe, and reliable.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptionally friendly and helpful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the punctual and reliable journeys... See more

Customer service

Users describe positive interactions with customer service, highlighting very friendly and helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ideal cars are always reliable. Friendly service from booking taxi to the driver's taking me to destination. Good prices for the journey. You actually speak to a real person not automated and great se... See more

Company replied

Rated 5 out of 5 stars

We had a return Taxi from Nottingham to Heathrow airport. Our Driver for both ways was Clifford. Clifford made our journey very easy and enjoyable, He was on time, gave good instructions and me... See more

Rated 5 out of 5 stars

Robert picked me up today hadn’t met him before was a nice man very easy to get along with kind and friendly . Always use idea cars there a brilliant company very friendly when you book a taxi to... See more

Rated 5 out of 5 stars

Very good driver he picked up my boyfriend took him to broadmarsh coach station early hours of this morning just want to say very good customer service


Company details

  1. Taxi Service
  2. Minibus Taxi Service
  3. Transportation Service

Written by the company

Offering a top quality taxi service as well as an on-demand delivery service for businesses and the public. Book via our app www.idealcars.bio.link Hucknall & Nottingham-01159017755 Kirkby & Sutton-01623275005 Selston & Eastwood-01773240020 Email: info@idealcars-nottingham.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(127)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Turned up on time

Turned up on time, Ellis was great, friendly kept my mind off the hospital where I was going 😃

September 30, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Susan! 😃 We're so glad Ellis could make your journey a little easier and more relaxed. We’ll pass your kind words on — he’ll be thrilled to hear them! 🚗💛

Rated 5 out of 5 stars

Great service

Great service

September 27, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Linda! 🌟 We really appreciate your kind words — it’s great to know you were happy with our service. We look forward to driving you again soon! 🚗💛

Rated 5 out of 5 stars

Driver is very agreeable and I’m happy…

Driver is very agreeable and I’m happy to say he didn’t play radio.

September 18, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Joseph! We're glad you had a comfortable and peaceful journey — it’s great to hear your driver made sure the ride was just how you like it. 🎧🚗 We really appreciate you taking the time to leave your feedback!

Rated 1 out of 5 stars

No reply to 1 email\ No confirmation of test drive booked

On 4th Aug I asked about a px deal( No reply)
Around a week later asked for a test drive of the same car Ford Mondeo via the online system ( No reply)
Looked again to see car reserved I now see the car re-advertised . If that is ideal cars customer service before purchase I dread to think what it will be like after purchase.

August 4, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Hi L.King, this review as been left on the wrong business page, we are Ideal Cars, a private hire and taxi company. I believe from the context of your review you have dealt with "Ideal Car" as Ideal cars do not sell any vehicles.

Rated 5 out of 5 stars

Good communication with driver.

Good communication with driver.
Good ride back from the airport

July 15, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Anna! We're really pleased to hear your airport journey went smoothly and that communication with your driver was spot on. ✈️🚖 We always aim to make every return trip as easy and stress-free as possible — glad we delivered!

Rated 5 out of 5 stars

They have never let me down 👍👍👍

July 20, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Geoffrey! 👍 We really appreciate your trust and loyalty — it means a lot to know we’ve never let you down. Reliability is what we pride ourselves on, and feedback like yours keeps our team motivated to stay that way. 🚖

Rated 5 out of 5 stars

Good customer service.

Reliable, trustworthy, pleasant drivers. Reasonably priced and always turn up.
Good customer service, thank you!

July 1, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Wendy! 🌟 We’re delighted to hear you’ve found our service reliable and our drivers pleasant — that’s exactly what we aim for every day. Your kind words about our customer service mean a lot to the whole team here at Ideal Cars. We really appreciate your continued support! 🚖

Rated 5 out of 5 stars

Quick and reliable

Robert arrived very quickly and I was soon home after a comfortable ride.

June 18, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Constance! 🚖 We’re so pleased to hear Robert got to you quickly and made sure you had a comfortable journey home. Reliability and comfort are what we’re all about — we really appreciate your kind words!

Rated 5 out of 5 stars

Professional and polite service…

Professional and polite service throughout.

June 16, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Allyson! 🌟 We really appreciate your feedback — professionalism and politeness are exactly what we aim for on every journey. We’re glad to know it showed and look forward to seeing you again soon! 🚖

Rated 5 out of 5 stars

Good quality cars wide selection was…

Good quality cars wide selection was helpful and I am happy thank you

June 1, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Jade! We’re really pleased to hear you were happy with the wide selection of cars and the quality of service. We look forward to seeing you again soon. 🚖

Rated 5 out of 5 stars

Really nice driver

Really nice driver. Saved me from waiting 40 minutes for a train as I missed my stop

May 31, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Samantha! We’re glad our driver could help you out and save you from a long wait. It’s great to know we could make things a bit easier for you – we’ll be here whenever you need us again. 🚖

Rated 5 out of 5 stars

Mini bus

Pick up and drop off by the drivers of ideal was great text messages when they were on the way and great communication from Danny letting me know when to message him
Over all a great service and after using them for the first time will know always use them for airport runs and also domestic ones as well.
Thanks to the whole team at ideal.
Ellis family

May 28, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Chris! We’re so pleased to hear your first experience with our minibus service went so smoothly. Great communication and reliable updates are really important to us, and it’s lovely to know Danny and the team made things easy for you. We look forward to helping with your future airport runs and local journeys too! 🚐✈️

Rated 5 out of 5 stars

Car came quickly

Car came quickly. The drive was very smooth. Very quiet driver Thankyou

May 25, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thanks, Tracy! We're glad to hear your car arrived promptly and your journey was smooth. Quiet, calm drivers can make for a relaxing ride! Appreciate you taking the time to leave a review – hope to see you again soon. 🚗💨

Rated 5 out of 5 stars

Friendly and efficient

This was a pre booked service, picking up at East Midlands airport in the early hours of the morning. Great communication prior to pick up. Kind and friendly service from the driver.
Excellent service at a reasonable price, could not ask for anything better.

May 22, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much for your kind words! We're really pleased everything went smoothly with your early-hours airport pickup. Great communication and a friendly driver are exactly what we aim for. We truly appreciate you choosing Ideal Cars and hope to drive you again soon! ✈️🚖

Rated 5 out of 5 stars

Friendly service,great driver and…

Friendly service,great driver and competitive price

May 22, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thanks, Kyle! Friendly service, great drivers, and fair prices – that's the Ideal way! We really appreciate the feedback and hope to see you again soon. 👏😊

Rated 5 out of 5 stars

Airport transfer

Prompt arrival for our journey to the airport. Friendly and helpful driver.

May 7, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thanks, Rick! We're glad to hear your airport transfer went smoothly and that your driver was friendly and helpful. Wishing you safe travels, and we hope to drive you again soon! ✈️🚖

Rated 5 out of 5 stars

On time and very good service

On time and very good service

May 6, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you! We're so pleased to hear everything ran on time and that you were happy with the service. Simple, smooth, and stress-free — just how it should be! 😊🚗

Rated 5 out of 5 stars

Very good service

Very good service. A text to confirm booking & also text when taxi was on its way and had arrived.
Friendly & polite driver too

April 15, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, S Smith! We're so pleased to hear everything went smoothly from booking to drop-off. It’s great to know our updates and your driver’s friendly manner made a positive impression. We really appreciate the kind words! 😊🚗

Rated 5 out of 5 stars

Prompt

Prompt, professional service.

April 11, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Rosemary! We really appreciate your 5-star review. So glad to hear you found the service prompt and professional — that’s exactly what we aim for! Hope to see you again soon. 😊🚖

Rated 5 out of 5 stars

Our driver Alan was excellent and polite

Our driver Alan was excellent and polite

April 11, 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thanks so much, Andy! We're really pleased to hear Alan made a great impression — he's a top bloke and will be glad to know he helped make your journey a good one. Appreciate you leaving us a review! 👏🚘

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