IDEAL OF SWEDEN Reviews 1,363

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Their products are designed to look great but they are also massively overpriced. That is not the real issue though: that is I have my concerns regarding build quality BUT the real dealbreaker is that... See more

Rated 1 out of 5 stars

Golden tip: the metal plate you have to put on the inside of your case for the ring mount to make it stick better is not compatible with the QI charger. Customer service confirms this but does nothi... See more

Company replied

Rated 2 out of 5 stars

I bought a phone case with matching holder, but unfortunately the holder has a slight pinkish tint to it, so it doesn’t look like it matches unfortunately. The case dropped once from a low heig... See more

Company replied

Rated 5 out of 5 stars

Super quality and beautiful items. And they all match beautifully together. Very happy with my both practical ánd classy bag, assorted strap and iphone case and earpods mini bag.

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Stijlvolle mobiele hoesjes ontworpen en geïnspireerd door de nieuwste modetrends. ✓ Snelle levering ✓ 30 dagen retour ✓ Gegarandeerde 1-jarige garantie


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Their products are designed to look great but they are also massively overpriced. That is not the real issue though: that is I have my concerns regarding build quality BUT the real dealbreaker is that they are shamelessly insincere about their delivery times. You can choose between carriers, promised time varies between 2-5 days. That’s a bold face lie though: everything I order takes WEEKS to arrive. Not cool.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Not reccomend

The phone cases are nice but the material is cheap and doesnt last at all.I bought two and they both broke.It doesnt protect the phone and they are way too expensive since they have low quality material.
NOT RECCOMEND IT

October 25, 2021
Unprompted review
Rated 2 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Madalena,

We are so sad to hear you do not feel satisfied with the quality of the product you have ordered.

To be able to help you further, please contact us at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damage, in your email.

Best regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

My order came really fast and in a nice…

My order came really fast and in a nice package. The bag itself is really nice but it is smelling terribly to synthetics that I cannot still use it.
I am leaving it everyday in open air so it loses its smell. I really like this brand but I am a bit disappointed in this case …

July 2, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Thank you for your review and feedback!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Excellent quality!

Excellent quality of the phone case.

July 2, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Thanks for the positive review! We are happy to hear you enjoy our products and that you feel satisfied with the quality.

Wishing you a nice day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Ptactical ánd stylish

Super quality and beautiful items. And they all match beautifully together. Very happy with my both practical ánd classy bag, assorted strap and iphone case and earpods mini bag.

June 3, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Mieke,

Thank you for your lovely review! We really appreciate you taking the time to write about the positive experience you had with us.

We wish you a lovely day!
/IDEAL OF SWEDEN

Rated 1 out of 5 stars

Golden tip: functionality sucks

Golden tip: the metal plate you have to put on the inside of your case for the ring mount to make it stick better is not compatible with the QI charger. Customer service confirms this but does nothing about it. So choose one of the two.

Beautiful design but CUSTOMER SERVICE & FUNCTIONALITY SUCKS.

May 21, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Karin

Thanks for your review! We are sorry to hear you do not feel completely satisfied.

There is no metal plate in the middle of our cases because we want them to be compatible with QI charging. You must therefore use the included metal plate if you want to attach the mount in the middle of the case.

You can still attach your mount everywhere on the case except in the middle, even without the extra metal plate.

If you have any questions regarding this, you are welcome to contact me at reviews@idealofsweden.com.

Best Regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Beautiful case

Beautiful case, good service

May 20, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Tania,

We are so happy to hear that you enjoy your new products from us!

We wish you a wonderful day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

What a bad order process and follow-up

“Good” customers service for a bad order process.

Kind people — without feelings like an IA — not really able to manage the follow-up of my order.

One month after I made it, I’ve still not have been delivered.
Only solutions : resend the order (so maybe in one month or more I will have it) or resend the funds.

What a nice commercial sense.

May 10, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Dear Camille,

We are truly sorry to hear you do not feel satisfied with your experience.

I can see that the address is missing the house number which may be the reason for the delay.
To investigate what exactly has happened, please contact our Trustpilot support at reviews@idealofsweden.com.

Best regards,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

Pretty but poor quality

I bought a phone case with matching holder, but unfortunately the holder has a slight pinkish tint to it, so it doesn’t look like it matches unfortunately.

The case dropped once from a low height and is already starting to crack, it seems it’s not made for a heavy phone (iPhone 12 Pro Max) in this case.

The case also doesn’t properly protect most edges of the phone, I don’t quite understand why it’s done this way.

All in all the quality does not seem worth the high price, I’ve had cheaper cases that lasted way longer. It’s a pity because the cases are extremely pretty, but it seems that’s the only plus.

May 7, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Simona,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

Love the case, long delivery

Love the design and fit of the case. The case is a bit higher in the back which protects the cameras. I have got no negative remarks about the case itself.
The only unfortunate thing is that the delivery took about two weeks.

April 21, 2021
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Reply from IDEAL OF SWEDEN

Hello Nienke,

Thank you for your review! We are sorry that the delivery took a few days longer than normal.

Furthermore, we are happy to hear that you are now enjoying your new products from us.

We wish you a nice day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

2 weeks since I ordered and still…

2 weeks since I ordered and still haven’t received any parcel.....

April 8, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello,

We are sorry about the delay!

According to the tracking has the parcel now been delivered.
We hope you are happy with the purchase :)

Best Regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

beautiful phone cases

i was very satisfied with the case.

March 13, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Judith,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Nice

Quality is worth to pay

March 12, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Nenita,

Thank you for taking the time and giving us this lovely review! It means a lot to hear you are satisfied with the quality of our products.

Have a nice day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

great service

March 12, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Veronique,

Thank you for your positive review! Your satisfaction is of great importance to us 😄

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

When I have ordered it

When I have ordered it, I thought it looks like a nice clutch, I had the pleasent surprise that the phone case has a magnetic back and is easily detachable from the clutch which also has a magnet - it works perfectly with my car magnetic phone holder as well

February 14, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Iulia,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Such a bad experience never again…

Such a bad experience never again !!!!!!!

December 31, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best wishes,
IDEAL OF SWEDEN

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