IDEAL OF SWEDEN Reviews 558

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing quality products for so many different phone types! Love the variety of styles available and logistics deserves 5 stars! Bought shipped and received within 1 week, it even arrived before the... See more

Company replied

Rated 5 out of 5 stars

My first phone protector that doubles with a wallet! I was skeptical of the cover being too fat or for that matter too feminine, but now that I have it and use it, I'm really digging it! Credit cards... See more

Company replied

Rated 3 out of 5 stars

The two keychains I received were great for what I paid ($12CAD each) but to pay full price for something that is barely a month old and is cracking, wouldn't be something I would do. The attachment t... See more

Company replied

Rated 3 out of 5 stars

Case is beautiful on the back and looks like leather, but the sides of the case are a different material which I did not expect. As well, the top and bottom of the case are open and not very protectiv... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.


Contact info

3.8

Great

TrustScore 4 out of 5

558 reviews

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1-star

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Rated 1 out of 5 stars

Not made for women with chests

Unfortunately this item was not made for women who have a chest, does not event remotely fit across my body :(

July 23, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Alyssa,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

I am extremely disappointed

I am very unsatisfied with your product.

I received the Atelier case for iPhone 11, and after only one month, the protective case has completely broken from the side edge, exposing my phone, and now it's completely unprotected.

As well, screen protector has cracked, leaving a very unpleasant line when viewing my screen.

Finally, the bottom of the case has cracked as well.

I'm very upset because I payed $145.00 for a case that has clearly not lived up to its expectations.

July 6, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

We are truly sorry to hear that your products are damaged and that they didn’t meet our high quality standards.

To take a further look at this, please contact our Trustpilot support at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damages in your email.

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Beautiful gifts for my daughter!

Beautiful gifts for my daughter - she loved the cell phone case and the wallet! Shipping was fast as always and I will definitely be back for more!

July 2, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Thank you for your positive review! We are so happy to hear that your daughter fell in love with her new products from us ;)

Have a great day,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

Very poor return policy

Very poor return policy. I received a package from Ontario, Canada and since it was not the right case, I should return it to Sweden, assuming fees of 42$cdn. It makes no sense. Very disappointed.

June 30, 2021
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Christine,

I am sorry to hear that you feel dissatisfied!

We do, unfortunately, not have control over the return prices offered by delivery companies as it is an external service. If you have any questions regarding our return policy or if there is anything we can do for you, you are welcome to contact me or my team members from our Trustpilot Customer Service Team at reviews@idealofsweden.com

Best wishes,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Very good product!!! Super chic!

Very good product!!!

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Great quality

Great quality! Quick delivery! Love their designs!

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

That is wonderful to hear! Thank you for your positive review regarding our products and delivery time.

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Their products are beautiful and well…

Their products are beautiful and well made. Very fast shipping and products are exactly as represented on their website. I would recommend their products to my friends.

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Thank you so much for taking the time to write a nice review for us!
It makes us happy to hear that you feel satisfied with your shopping experience.

We wish you a great day!
/IDEAL OF SWEDEN

Rated 1 out of 5 stars

Very cheap quality

Very cheap quality. To return it I have to mail to Sweden, which will cost more than the product. I should have bought local. Cheap Chinese made crap.

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

We are so sad to hear that the product did not meet your expectation!

If there is anything we can do for you, you are always welcome to contact us.

Sincerest regards,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

So far so good

So far so good. Im just waiting for my new cell phone so I'll see how everything fits.

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Thanks for your review!

We wish you a lovely day!
/IDEAL OF SWEDEN

Rated 1 out of 5 stars

Different to the photo

I received a product that looked different to the photo online. It had a different logo. I contacted customer service and they seemed completely ok with misleading customers, saying it was an old logo and to be expected. I wouldn’t have bought the product if I knew exactly what I was getting.

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

I am very sorry to hear that you feel dissatisfied with your experience with us! I have noted your feedback.

If there is anything else we can do for you, you are always welcome to contact us.

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

I love these phone cases

I love these phone cases! The quality is amazing and they have the most beautiful designs and selections.

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

We are so happy to hear that you are satisfied with your purchase! It means a lot to hear that you appreciate our products and designs.

We wish you a nice day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Very pleased

Product arrived in timely fashion and was as described. Very pleased with fit and finish -

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

We are so happy to hear that you enjoy your new product from us!

We wish you a wonderful day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

The phone cas I bought is garbage

The phone cas I bought is garbage, my phone dropped and the case cracked.

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

We are sorry to hear about this!

Our warranty does not cover damages caused by dropping the phone, it covers damages that have occurred due to a production fault, which you can read more about in our terms and conditions.

If you have any further questions regarding this, you are welcome to contact our customer service.

Best regards,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

I was surprised at the quality for the…

I was surprised at the quality for the amount I paid

June 24, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

I am sorry to hear that you do not feel satisfied with the quality of the product. We will of course investigate this further.

Please contact us here, include a picture of the product and your order number, and we will help you further: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Looks exactly as pictured

Looks exactly as pictured. We’ll made and designed.

June 21, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Sareena,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new product from us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Ordered several items over the last few…

Ordered several items over the last few months from phone cases to cords and am happy with everything I have purchased. Will continue to keep my eyes on the website. Fast delivery also a plus.

June 17, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Linda,

Thank you so much for taking the time to write a nice review for us!
It makes us happy to hear that you feel satisfied with your shopping experience.

We wish you a great day!
/IDEAL OF SWEDEN

Rated 3 out of 5 stars

Cute!

Both of the phone case looks nice and cute. It would be perfect if the chain for the bag is not so heavy and the magnetic ring is more stable!

June 17, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Mika,

Thank you for your review and feedback!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Poor Experience

Hi there, my original purchase was cancelled as the website stated stock when in fact there was no stock. When I re-ordered I was not able to apply the 20% discount provided for the inconvenience. When the product arrived the phone carrying case was the wrong size.

This experience was not positive at all. I have a n incorrect phone carrying case, it was a Mother’s Day present, sadly disappointed.

June 17, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Danielle,

I am very sorry to hear that you feel dissatisfied with your experience with us! I have noted your feedback.

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good service .

June 17, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Louise,

Thank you very much for your positive review! We are truly happy to hear that you have had a good experience with us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Great service and excellent product quality

Delivery was quick. The quality and the packaging of the item I purchased was excellent. I strongly recommend Ideal of Sweden

June 17, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Marilou,

Thank you so much for your kind words! This makes us very happy to hear.

Wish you a great day!
/IDEAL OF SWEDEN

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