IDEAL OF SWEDEN Reviews 558

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing quality products for so many different phone types! Love the variety of styles available and logistics deserves 5 stars! Bought shipped and received within 1 week, it even arrived before the... See more

Company replied

Rated 5 out of 5 stars

My first phone protector that doubles with a wallet! I was skeptical of the cover being too fat or for that matter too feminine, but now that I have it and use it, I'm really digging it! Credit cards... See more

Company replied

Rated 3 out of 5 stars

The two keychains I received were great for what I paid ($12CAD each) but to pay full price for something that is barely a month old and is cracking, wouldn't be something I would do. The attachment t... See more

Company replied

Rated 3 out of 5 stars

Case is beautiful on the back and looks like leather, but the sides of the case are a different material which I did not expect. As well, the top and bottom of the case are open and not very protectiv... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.


Contact info

3.8

Great

TrustScore 4 out of 5

558 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Beautiful case

Beautiful case! Received my order in a timely manner. Thank you.

June 3, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Isabel,

Thank you so much for your kind review! This makes us very happy to hear.

Wish you a great day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Beautiful and great quality

Beautiful and great quality. Got the matching air pod case—-everyone compliments them!

May 31, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Benita,

Thank you so much for taking the time and giving us this kind review, it makes us really happy.

Wish you a nice day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Everything arrived Beautiful and fits…

Everything arrived Beautiful and fits all pieces perfect. Will be ordering more.

May 28, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Jenniffer,

That is wonderful to hear! Thank you for your review 😄

We wish you a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Never had delivered still waiting and…

Never had delivered still waiting and is over a month. Consuelo Frias

May 28, 2021
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Reply from IDEAL OF SWEDEN

Hello Consuelo,

I am sorry to hear that your package has not arrived yet! We will of course help you further and investigate its whereabouts.

Please send us an email at reviews@idealofsweden.com and include your order number.

Sincerest regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

Case is beautiful on the back but otherwise there are issues

Case is beautiful on the back and looks like leather, but the sides of the case are a different material which I did not expect. As well, the top and bottom of the case are open and not very protective for the phone and it looks like the company cheaped out on doing a full case. I ordered a case for an iPhone XR and the camera opening is the same size as the iPhone 11 shown online. I expected a smaller opening that doesn’t draw attention that my model only has one camera lens not two. For these reasons I only gave a 3-star review. I hope the company can design a beautiful case that is both pretty and protective, as well as functional.

May 27, 2021
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Reply from IDEAL OF SWEDEN

Hello Gerry,

We are sad to hear that you do not feel completely satisfied with your experience.

Regarding the camera hole, can you see in the pictures how the case should look on the phone you have chosen. The size of the camera hole is designed to be compatible with several different phone models, which you should also be able to read about in the product description.

If you have further questions regarding this, you are welcome to contact us at reviews@idealofsweden.com.

Best Regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

Most good some bad

I ordered a case, magnetic ring, charging chord and charging bank. I was super happy about all of the products until my 4 year old daughter got to my charging bank and dropped it. It broke after just one drop out of her hand that’s only like a foot from the ground so not very high at all. If it wasn’t for that product I would have given 5 stars for sure!

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Rudy,

I am sorry to hear about the inconvenience!

You are welcome to contact us here and we will investigate this further: reviews@idealofsweden.com

Sincerest regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love my phone case

Love my phone case. Excellent customer service.

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Antonette,

Thank you for your positive review! Your satisfaction is of great importance to us 😄

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Lovely product

Lovely product, site solidly navigable, prompt delivery.

May 27, 2021
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Reply from IDEAL OF SWEDEN

HI AJ,

Thank you so much for your lovely review! We are so happy to hear you are satisfied.

Wish you a nice day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Excellent product

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Floyd,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Rosarita,

I’m so happy that we could help you with this! Thank you for taking the time and giving us this nice review, despite the issue you were facing.

Wishing you a great day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Worth every penny!

I love my phone belt bag, it’s so convenient and stylish. I get lots of compliments every day :)

May 27, 2021
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Reply from IDEAL OF SWEDEN

Hi RC,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Gorgeous and luxurious

It’s gorgeous! A beautiful phone case made with luxury in mind. I’ve had so many compliments! I will be ordering more in the future for sure...it was hard to choose anyway b/c there are so many lovely choices! Shipping was crazy fast as well, I’m very pleased!

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Erin,

Thank you so much for your kind words! We are very happy to hear that you had such a good shopping experience at our site. We also want to thank you for taking the time to leave this review.

Wishing you a lovely day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Marc,

Thank you very much for your sweet review! It truly makes us happy to hear that you are enjoying your new products from us.

Have a lovely day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Unhappy with customer service & product

Overall I haven’t had a good experience with this company. A strong lack of customer service, no way to reach people over the phone or chat as it was never working. The bag I bought was much smaller than I expected and couldn’t be returned to the city it came from just an hour from me but had to be sent back to Sweden at my cost. The website said 30 days to return but the actual policy is 14 days. I’m stuck and wasted money on something I won’t use. There should be transparency on the website as it is currently very deceiving. It makes returns look easy which is the reason I made the purchase. Other reviews are saying it cost them $70 to return their purchases...this is crazy. Especially when the bag was shipped to me locally. Please be transparent!

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Lauren,

I am sorry to hear that you feel dissatisfied with our return policy and our service!

As my colleague has explained, we do not have any return centers in Canada at the moment. We do, unfortunately, not have control over the return prices offered by delivery companies as it is an external service.
If you have any questions regarding our return policy or if there is anything we can do for you, you are welcome to contact me or my team members from our Trustpilot Customer Service Team at reviews@idealofsweden.com

Best wishes,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Elegant products

Very good quality and very elegant product with affordable price .

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Ammar,

Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.

Have a lovely day,
IDEAL OF SWEDEN

Rated 2 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi MF,

I am sorry to hear that you do not feel satisfied with the quality of the product. We will of course investigate this further.

Please contact us here: reviews@idealofsweden.com, include a picture of the product and your order number, and we will help you further.

Best regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

The design and color are very cute and…

The design and color are very cute and seems to be good quality but the case is not protective for the phone at all - slippery and edges don't come around

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

HI Nataliia,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

The top of the case doesn’t fit well

The top of the case doesn’t fit well. It pops off constantly and needs to be squeezed back on, every time I use it.

May 27, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Carrie,

I am sorry to hear that you are having issues with your products from us!

You are welcome to contact us here, include a video of the issue and your order number, and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Lisette,

Thank you for your positive review! We are so happy to hear that you love your new product from us 😍

Have a great day,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

The case arrived on time just a few…

The case arrived on time just a few days after my order. A beautiful case, I am very pleased.

May 21, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Nancy,

Thank you for your lovely review! That is wonderful to hear.

Best regards,
IDEAL OF SWEDEN

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