IDEAL OF SWEDEN Reviews 558

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing quality products for so many different phone types! Love the variety of styles available and logistics deserves 5 stars! Bought shipped and received within 1 week, it even arrived before the... See more

Company replied

Rated 5 out of 5 stars

My first phone protector that doubles with a wallet! I was skeptical of the cover being too fat or for that matter too feminine, but now that I have it and use it, I'm really digging it! Credit cards... See more

Company replied

Rated 3 out of 5 stars

The two keychains I received were great for what I paid ($12CAD each) but to pay full price for something that is barely a month old and is cracking, wouldn't be something I would do. The attachment t... See more

Company replied

Rated 3 out of 5 stars

Case is beautiful on the back and looks like leather, but the sides of the case are a different material which I did not expect. As well, the top and bottom of the case are open and not very protectiv... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.


Contact info

3.8

Great

TrustScore 4 out of 5

558 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great customer service

Great customer service! I had an issue with a ring magnetic I purchased. And Ideal of Sweden got back to me promptly and replaced with no issue.
Super company! Very professional

April 22, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Debra,

Thank you for your purchase and your kind review! We are very happy to hear you’re satisfied with the service you received.

Wishing you a great day!
/IDEAL OF SWEDEN

Rated 1 out of 5 stars

Due to a glitch on the website

Due to a glitch on the website, the wrong sized case was delivered to me. Customer service did nothing to help me out - said it was my fault and didn’t even try looking into a solution for me.

April 22, 2021
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Reply from IDEAL OF SWEDEN

Hi Clo,

I am very sorry to hear that you feel dissatisfied with your experience with us! I have noted your feedback.

If there is anything else we can do for you, you are always welcome to contact us.

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Fabulous product

Shipping really fast
HIGH quality
Will reorder for sure
I recommend the brand

April 22, 2021
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Reply from IDEAL OF SWEDEN

Hi Claudia,

Thank you for your 5-star rating!

It means so much for us to hear that you have had a great experience with us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Too pricy for the quality

Too pricy for the quality. The cover broke way too soon.

April 22, 2021
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Reply from IDEAL OF SWEDEN

Hi Kamya,

We are truly sorry to hear that your product is damaged and that it didn’t meet our high quality standards.

To take a further look at this, please contact our Trustpilot support at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damage in your email.

Best regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

I didn’t realize you were in Australia…

I didn’t realize you were in Australia and that increased the price of the wallet I bought considerably!

April 16, 2021
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Reply from IDEAL OF SWEDEN

Hi Sandra,

Thank you for your review and feedback!
Packages to Canada are sent from our warehouse in Canada.

If there's anything we can help you with, please contact us at reviews@idealofsweden.com.

We wish you a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Hw,

Thank you for your lovely review! That is wonderful to hear.

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

My case doesn’t cover the phone…

My case doesn’t cover the phone entirely around and I already have 2 spots where there are cracks in the screen

April 15, 2021
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Reply from IDEAL OF SWEDEN

Hi Melissa,

I am sorry to hear that you are having issues with your products from us!

You are welcome to contact us here: reviews@idealofsweden.com , include a video of the issue and your order number, and we will investigate further into this matter in order to help you in the best way we can.

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love Ideal of Sweden

Love when cases go on sale! So many pretty patterns and styles and super fast shipping!

April 15, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Michelle,

We are so happy to hear that you feel satisfied with your products and the delivery time!

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Jocelyne,

Thank you for your 5-star rating! It means so much for us to hear that you are happy with your experience with us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

Happy!

Ordered a matching charger, AirPods case and iPhone case - all great! I kind of wish the iPhone case was protective, the case slips a little and the charger isn't perfect (doesn't always hold a charge well through to the phone) but the quality is wonderful nonetheless.

April 8, 2021
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Reply from IDEAL OF SWEDEN

Hello Mia,

Thank you for your review and feedback!

If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

You never sent it

You never sent it. I'd like a refund.

April 8, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Trick,

We are so sorry to hear you have not received your order!

I have tracked your order and can see that it has been returned to us. This could be because of a faulty address, or that the courier couldn’t reach you.

We understand that this is very upsetting since we know that you as a customer want to receive your order as quickly as possible.

Please contact us at reviews@idealofsweden.com so we can solve this matter. We kindly ask you to include your order number and your full address.

Best Regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Horrible Quality

Been using the phone case I bought for my iPhone 12 for about 2 weeks.. and the corners are rubbed off and the case fits loosely. These are essentially a cheap mold bought and covered with a heat wrap pattern. Terrible quality, little to no protection for the phone and the look doesn’t even last, it wears off.

April 5, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Kendra,

We are so sad to hear you do not feel satisfied with the quality of the product you have ordered.

To be able to help you further, please contact us at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damage, in your email.

Best regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

Not as advertised

The case was beautiful but not what is shown, firstly the golden is not golden on the case, it is just beige color no shimmer no shine no golden no sparkle, secondly it is not as protective. The rest was good. Thanks.

April 4, 2021
Rated 5 out of 5 stars

Beautiful cases

Beautiful cases, sleek design. Cases for Sony Experia can be hard to find so I bought 2 and love them! Was delivered much sooner than expected!

April 2, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Thank you for your 5-star rating!

It means so much for us to hear that you have had a great experience with us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

Finally a case I like

Love the items! Just a couple of notes... you can’t use the Qi charger with the metal plate attached on the back of your phone. I attached the metal plate to my case instead and have to remove the case every time I want to charge it. Charging is a bit tricky with the 3 lenses on the back of iPhones.

April 2, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Parisa,

Thank you for your review and feedback!

We wish you a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Worth it

Beautiful, quality clutch case. Quick delivery, no issues. Fashionable, unique and well made.

April 1, 2021
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Reply from IDEAL OF SWEDEN

Hello,

We are so happy to hear that you are satisfied with your purchase!

Have a lovely day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Impractical for the price

I ordered one of the newest designs for my iPhone X. The case should fit XS and 11Pro but they should design the case specifically with the unit. I have the silver color and doesn’t look good on it. It is also hard to do a return/exchange.

April 1, 2021
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Reply from IDEAL OF SWEDEN

Hello,

We're sorry to hear you do not feel satisfied!

When choosing a phone model, you can see in the pictures how the case should look on the phone. The size of the camera hole is designed to be compatible with several different phone models, which you should also be able to read about in the product description.

If you have further questions regarding this, you are welcome to contact us at reviews@idealofsweden.com.

Best Regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love the style and very sturdy for…

Love the style and very sturdy for protection of your phone. This case was shipped out fast. I highly recommend this company.

April 1, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Marilee,

Thanks a lot for the five-star review! It means a lot to hear you are satisfied with your order.

Wishing you a great day!
/IDEAL OF SWEDEN

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