EDIT: Got response from customer service, I will get a refund but they will take out a handling fee of 10 Euros from it. For an item that was never delivered! I know this is illegal both in Austral... See more
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Considering some. Time ago returned a case and never got refund. You couldn’t find it’s done I sent it to correct address which cost small fortune. Then I purchased another which couldn’t get on p... See more
Company replied
The product was beautiful just like the picture, though the lip over the face is very fine and almost in alignment which doesn’t offer much phone screen protection if dropped. Has me a little nervous,... See more
Company replied
I love my new iPhone 11 cover, my third phone case from Ideal of Sweden, they are always of very high quality and they look fabulous, I've even converted my sister! Products are always delivered promp... See more
Company replied
Company details
Information provided by various external sources
Shop trendy Phone Cases and Covers at iDeal of Sweden. Our products are designed and developed in Sweden and inspired by the latest fashion trends around the world. Always at iDeal ✓ Fast delivery 1-4 business days ✓ 30 days return & refund policy ✓ 1 ...
Contact info
Sweden
- idealofsweden.com.au
1.9
Poor
326 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pretty case but provided no…
Very pretty case but provided no protection to the phone at all. Screen protector was smashed within a week and the case also began to split. Beautiful if you never use or drop your phone but not a very practical protective option.
April 8, 2021
Reply from IDEAL OF SWEDEN
Hello Sarah,
We are sorry to hear about this!
Our warranty does not cover damages caused by dropping the phone, it covers damages that have occurred due to a production fault, which you can read more about in our terms and conditions.
If you have any further questions regarding this, you are welcome to contact our customer service.
Best regards,
IDEAL OF SWEDEN
Love these cases and they have awesome…
Love these cases and they have awesome shockproof quality. I buy a new one each time I upgrade (2 yearly) just for a change of style as they are still like new after 2 years.
April 8, 2021
Reply from IDEAL OF SWEDEN
Hello Lisa,
Thank you for your positive review! We are so happy to hear that you love your products from us.
Have a great day,
IDEAL OF SWEDEN
absolutely LOVE ❤ this brand
absolutely LOVE ❤ this brand, since gifted a cover & charger plate for my birthday, i have now bought many more for myself & now purchase them to gift to family & friends. i highly recommended IDEAL OF SWEDEN products 100% quality 👌
April 8, 2021
Reply from IDEAL OF SWEDEN
Hello Mary,
Thank you so much for taking the time to write a nice review for us!
It makes us happy to hear that you feel satisfied with your shopping experience.
We wish you a great day!
/IDEAL OF SWEDEN
Love my phone accessories
Love my Ideal of Sweden phone accessories which are of great quality and very easy to use. I often get comments on my phone cover, matching case and magnetic ring. My only problem was waiting for stocks to arrive earlier this year for my new iphone 12.
April 8, 2021
Reply from IDEAL OF SWEDEN
Hello Cheryl,
Thank you so much for your five-star review!
Have a great day!
/IDEAL OF SWEDEN
Im extremely desappointed i bought a…
Im extremely desappointed i bought a glass protector at 80 dollars for my iphone 11 pro and after 1 month the glass is broken !!!
April 3, 2021
Exceptional
The quality is exceptional and the service is quick and efficient. Highly recommend.
April 1, 2021
Reply from IDEAL OF SWEDEN
Hi Astrid,
Thank you for your 5-star rating! It means so much for us to hear that you are happy with your experience with us.
Have a wonderful day,
IDEAL OF SWEDEN
I love my new iPhone 11 cover
I love my new iPhone 11 cover, my third phone case from Ideal of Sweden, they are always of very high quality and they look fabulous, I've even converted my sister! Products are always delivered promptly and well packaged to protect my purchase, thanks, well done.
April 1, 2021
Reply from IDEAL OF SWEDEN
Hi Robyn,
That is truly wonderful to hear! It means so much to us to hear that you have had a great experience and love your products from us. 💛
Have a wonderful day,
IDEAL OF SWEDEN
Not worth the price
April 1, 2021
Reply from IDEAL OF SWEDEN
HI Hanna,
Thank you for your review and feedback!
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Sue,
Thank you for your lovely review! That is wonderful to hear.
Best regards,
IDEAL OF SWEDEN
I bought a phone case.
I bought a phone case.
Absolutely beautiful!
Excellent quality, so slim and feels beautiful.
I will definetly buy from this brand again (this was my first purchuse)
March 20, 2021
Reply from IDEAL OF SWEDEN
Hi Rachel,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐
Have a wonderful day,
IDEAL OF SWEDEN
I love my new iphone 8 cover of…
I love my new iphone 8 cover of flowers. Much admired by my friends too.
March 19, 2021
Reply from IDEAL OF SWEDEN
Hi Robin,
We are so happy to hear that you are satisfied with your purchase! It means a lot to hear that you appreciate our products and designs.
We wish you a nice day!
/IDEAL OF SWEDEN
Great quality, beautiful designs
Ordered a new phone case from a huge selection of beautiful designs, across a broad price range. The case arrived quickly and was packaged well. The phone case is great quality and a beautiful design, several people have commented on it and asked where I bought it. Can’t recommend this brand highly enough
March 18, 2021
Reply from IDEAL OF SWEDEN
Hi JoJo,
Thanks for the five star review! We are so happy to hear that you enjoy our products and that you like the design.
Wish you a great day!
/IDEAL OF SWEDEN
Very handy phone wallet
Very handy phone wallet. Sharp design. Gets balance between too much and too little card storage just right.
March 18, 2021
Reply from IDEAL OF SWEDEN
Hello Chris,
Thank you very much for your sweet review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a lovely day,
IDEAL OF SWEDEN
Awful customer service
Awful customer service. Takes weeks to answer emails, and when they answer they are very rude. Product is ok but not worth the terrible customer service. This happened on not one, but 5 occasions. Eventually the issue was sorted but no apology.
March 18, 2021
Reply from IDEAL OF SWEDEN
Hello Suze,
We are sorry to hear about the situation! And we do of course apologize if you in any way have felt you have been treated badly by our Customer Service.
I can see that you have been in contact with us regarding an expired Gift Card, and that the issue has now been solved.
If you would have any other questions, you are welcome to contact our support and we will help you further.
Best regards,
IDEAL OF SWEDEN
All great quality and look fantastic
All great quality and look fantastic. Quick postage
March 11, 2021
Reply from IDEAL OF SWEDEN
Hi VB,
Thank you for your review! We are so happy to hear that you have had a good experience with us and that you are enjoying your products.
Wish you a lovely day,
IDEAL OF SWEDEN
I Love Ideal of Sweden products
I have a number of their items and am very pleased with quality and design of their products. Delivery service is prompt and I enjoy their special offers that are of great value that they have through the year.
March 11, 2021
Reply from IDEAL OF SWEDEN
Hi Sandra,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐
Have a wonderful day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Sharon,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
IDEAL OF SWEDEN
Love it
Very impressed with my Mayfair Clutch. Love the magnetic base for my phone Makes it easy to remove to take and make calls and provides phone good protection when in case.
March 4, 2021
Reply from IDEAL OF SWEDEN
Hi Jill,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Joanne,
That is wonderful to hear! Thank you for your positive review regarding our products and delivery time.
Have a nice day,
IDEAL OF SWEDEN
Loved the phone cases
March 4, 2021
Reply from IDEAL OF SWEDEN
Hi Sahana,
Thank you for your positive review! We are so happy to hear that you love your new product from us.
Have a great day,
IDEAL OF SWEDEN
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