idealuniform.com Reviews 226

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Placed an order online for my son's uniform .. it took over 3 weeks to process then another 2 weeks to receive after being shipped .. when I called to inquire about my order - customer service represe... See more

Rated 5 out of 5 stars

This is my third purchase of face masks from Ideal Uniforms. My daughters and I have small faces so having the adjustable ear loops (found on the printed design masks) are great. We also love the soft... See more

Rated 5 out of 5 stars

I received all my child's school uniform on time even though there was an alert at checkout that some of my items might have delayed shipment for 3-4 weeks. They arrived clean and brand new in less th... See more

Company replied

Rated 2 out of 5 stars

So this review is rated poorly due to slow processing and shipping. I reached out in regards to my order no response. Clothes are basic school logo uniforms. 4 stars on that I suppose but this isn't... See more

Company details

  1. Clothing Store

Information provided by various external sources

Ideal Uniforms offers a huge range of school and medical uniforms for sale, including uniforms for both boys and girls, and all ages and grade levels. You’ll quickly find even difficult sizes, including boys husky sizes and plus-sizes for girls, as well as options for all seasons, climates and types of school uniforms.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

226 reviews

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Rated 1 out of 5 stars
idealuniform.com logo

Reply from idealuniform.com

Hello, We apologize for the delay. An item from your order is currently backordered. Please contact us at (516) 354-8255 to choose a replacement or request a refund.

Rated 1 out of 5 stars

Horrible customer service

I placed my order for 2 scrub tops with matching pants on May 1st and received a confirmation that same day. When I had not heard anything by May 13th, I sent an email requesting an update. Nothing. I sent another email on 5/20, threatening to cancel my order if I did not receive news of shipment by the next day. I finally received a reply, saying they had shipped the tops, but the pants were no longer available. Scrub tops without matching pants are useless to me. If they’d advised me they could not supply the pants, I would have canceled the entire order. Fortunately the pants are still available from other retailers. I just have to hope the navy dye lots match. This, obviously, will be my last order from Ideal Uniforms.

May 22, 2022
Rated 1 out of 5 stars

I purchased two pairs of shorts for my…

I purchased two pairs of shorts for my son over a month ago. I have reached out twice for shipping info but have not received a reply. The lack of customer service is disappointing. I’m now out the money with no green shorts to show for it.

April 26, 2022
Rated 2 out of 5 stars

So this review is rated poorly due to…

So this review is rated poorly due to slow processing and shipping. I reached out in regards to my order no response.
Clothes are basic school logo uniforms. 4 stars on that I suppose but this isn't my first order and everything it takes so long to receive I start to forget I even ordered anything

April 5, 2022
Rated 1 out of 5 stars

My son order the gym short pant $14.99

My son order the gym short pant $14.99. But the shipping is almost $9 for it. Is too much & my son done order on the website without asking me. Is too late & your website is too old & no way to make the cancellation. In two day we received the pant. Is not fair to have a expensive shipping for school uniform. Your company should alert & this is not the way to do business.

April 5, 2022

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