Idearock Reviews 419

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Absolutely appalling, should be shut down for advertising something then sending something which is nothing like the advert. Bought a Godzilla advent calendar from them for £29.99 for my 7 year old,... See more

Rated 1 out of 5 stars

As usual have to give one star to continue. Absolutely a joke. Of course where it comes from says everything. DO NOT buy anything from this company. Total scam

Rated 1 out of 5 stars

Ordered a godzilla advent calendar which should have little figures what the sent was a calender containing flat bits of plastic with some picture of godzilla which isn't clear. Contacted them on 1st... See more

Rated 1 out of 5 stars

Avoid this company! Stupidly got sucked into an Instagram advert for Squishmallow advent calendar. Advert/profile looked legit. Waited weeks and weeks with no comms so contacted the company for an u... See more


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1.2

Bad

TrustScore 1 out of 5

419 reviews

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Rated 1 out of 5 stars

Ordered 2 pairs of socks almost 2 weeks…

Ordered 2 pairs of socks almost 2 weeks ago and still not arrived.
Emails ignored!
The postage ( which wasn’t made clear until I went to pay ) cost as much as the product!
Definitely wouldn’t waste my money on this company again

November 12, 2023
Unprompted review
Rated 4 out of 5 stars

Suitcase organisers…

I ordered 2 packs of suitcase organisers. I then read the reviews and was annoyed with myself for not reading before I ordered and didnt expect them to arrive. They did take a couple of weeks to arrive but they were delivered yesterday. I haven't tried them out yet but they look absolutely fine although they are not as good as the advert. I think they will be really useful for our holiday as we are travelling around the first week then having a week relaxing in another place. I can't speak for anything else Idea Rock sells but I am happy with my purchase.

September 23, 2023
Unprompted review
Rated 1 out of 5 stars

Utter rubbish. Avoid.

Ordered two identical items. One arrived damaged. Very poor quality anyhow and not really representative of picture when ordered. Emailed three times and no response. Avoid at all costs.

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS WEBSITE

wish I could give 0 stars, unfortunately that is not an option so I give 1. I ordered a phone holder for your car and it never came. This website is a complete scam!! Do not order from here.

August 16, 2023
Unprompted review
Rated 1 out of 5 stars

Really poor quality

The items I ordered were really poor quality, nothing like the advert.
No communication about a return and refund.
I had to claim through PayPal to get any where.
Really bad experience.

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

terrible company

terrible company. Same old excuses i have read in reviews. they send part of an order, don’t reply, give random reference numbers
they should be banned

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

goods not arrived

goods ordered on 27th may, they have never arrived even after 2 emails saying they are with the carrier and giving a reference number that was not recognised.
I have emailed the company 3 times without a reply

May 27, 2023
Unprompted review
Rated 1 out of 5 stars

Would prefer to give no stars

Would prefer to give no stars.
Ordered something on 3for 2 offer. They only sent 2 not the free pack as offer.
Did not respond to emails.
This company is not complying with retail laws and should be closed down.
DO NOT ORDER ANYTHING FROM IT.

July 14, 2023
Unprompted review
Rated 1 out of 5 stars

Item never arrived

Ordered a ‘You’ve got this’ rock. Never arrived (apparently courier tried to deliver it but couldn’t). I was in all day. No response to numerous chaser emails and no refund received.

June 9, 2023
Unprompted review
Rated 1 out of 5 stars

i ordered a pet grooming brush

i ordered a pet grooming brush, says on the tracking that it was delivered and i never received it, when i checked the tracking number it is not recognised, been onto customer services so just waiting to see what they are going to do

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a bracelet from this company

I ordered a bracelet from this company, advertised as bring engraved with Remember I love you forever, also there was to be a memento note in box. Not expensive but was a give for my grandaughter (advertised as such) for doing well in her exams. This arrived with no engraving or note. I have contacted company, their reply was sorry not satisfied with product, don’t offer returns slip, I pay £4.99 postage back to them. False advertising should not be allowed

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers I ordered a hat weeks ago have…

Scammers I ordered a hat weeks ago have been given a fake hermes teacking number only 13 digits instead of 16 ive had had no help with tracking it or a refund I've sent multiple emails all of which have been ignored don't waste your money

June 1, 2023
Unprompted review
Rated 4 out of 5 stars

Recent Order

I have just received my order from Idearock. It took a long time to arrive and there was no communication from the company. I am however pleased with the items received. Just hang in there, if your patient your items will arrive.

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Simply awful

First of all, my order took an age to arrive. Secondly, when I emailed them to ask where my order was and to tell them that the tracking number didn't work, no one responded. I emailed them again, still no one responded. I do now have the item (a strapless bra) which is severely poor in quality. I will never shop here again.

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I could score NO stars

I wish I could score NO stars .
These scammers have taken my money for a resin heart and I never received the item!
They give out false order confirmation and tracking and don’t respond to emails. Instagram should not allow them on their platform !!!
Please don’t order from them!

June 17, 2023
Unprompted review

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